BOOKME HOTEL

Hotels
5.9 (63 reviews)
45 Jalan Bestari 8/2 , Johor Bahru , my

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Billiards
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Review Highlights

Pros:
Staff allowed room change
Quiet location despite issues
Cons:
Dirty rooms
Uncleaned bathroom
Unsafe area

Categories

Cleanliness
2.61
The cleanliness of the hotel was reported as very poor, with issues like unclean bedsheets and mold present.
Service
6.58
The service was appreciated for allowing room changes, but overall it did not significantly compensate for other negative aspects.
Location
5.62
The location was noted to be unsafe at times with questionable surroundings.
Room Quality
3.57
Rooms were described as dirty, not secured properly, and overall not meeting the standard expected.
Amenities
8.1
Amenities were not mentioned but typically implied as standard quality for this hotel tier.
Value for Money
8.06
Value for money was not addressed specifically, but inferred to be reasonable if other factors improved.
Food and Beverage
8.11
Food and beverage options were not mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
4.58
Overall experience was largely negative due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Convenient Location

BOOKME HOTEL is conveniently located near popular attractions such as Singapore Zoo and Night Safari. Guests can easily explore the city with Orchard MRT Station just 39 km away.

Comfortable Accommodation

Each room at BOOKME HOTEL is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom. The cozy bed with soft linen ensures a restful stay.

Helpful Multilingual Staff

Our friendly staff fluent in both English and Malay is dedicated to assisting guests with any queries or travel plans, ensuring a pleasant and hassle-free experience.

To experience comfort and convenience at BOOKME HOTEL, book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 63 reviews
Cleanliness: 2.61
Service: 6.58
Location: 5.62
Room Quality: 3.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 4.58
M
Mark • solo_traveller • th
7
Comfortable stay, high potential for improvements
Pros:

The room was comfortable, and the window was a nice addition. The bed was nice to sleep on and the ac works really well.

Cons:

Room smelt like smoke the whole stay, even though it was a non-smoking room. There were many imperfections in the room, like the ceiling was not painted well, there was rust on the air vents, and the floor was warpped. From a far everything looks good, but up close the room looks unfinished

2026-07-19 • via Nuitee
M
Mui Tian • couple • my
5
2026-07-16 • via Nuitee
D
Ding • family_with_children • my
6
I was surprise with the staff service, They were helpful and friendly.
Pros:

The staff service was excellent. They help and greet when I need help. They even smile when approaching me

Cons:

The bed sheet got stained with paint. There is mold at the toilet. The bed is a bit old, can feel the spring when lye on it. The shower area no place to put the shower cream.

2026-07-06 • via Nuitee
R
Rohaizat • family_with_children • my
5
2026-06-17 • via Nuitee
L
Linggeswaran • solo_traveller • my
8
2026-05-28 • via Nuitee
C
Christy • couple • sg
2
bad
Pros:

The hygiene was terrible, and the staff at the counter were rude.

Cons:

The hygiene was terrible, and the staff at the counter were rude. cleaning ， some materials broken

2026-04-25 • via Nuitee
C
Channarong​ • couple • th
10
2026-03-23 • via Nuitee
J
John • family_with_children • my
5
2026-02-22 • via Nuitee
M
Misran • couple • my
7
Pros:

dekat dgn tempat kerja

Cons:

kedai makan jauh

2026-01-21 • via Nuitee
M
mohd nasir • family_with_children • my
9
2025-12-28 • via Nuitee
S
Safiq • couple • my
7
2025-12-24 • via Nuitee
J
JAMUNA RANI • couple • my
6
2025-12-21 • via Nuitee
R
Razyn khairuzzaman • extended_group • my
7
Pros:

Comfortable

Cons:

Bathroom door can’t closed, aircond temperature remote broke

2025-12-15 • via Nuitee
S
Safiq • couple • my
8
2025-12-06 • via Nuitee
S
Serene • couple • sg
3
Disappointed Stay.
Cons:

bed was spoilt, tv had no connection.

2025-12-02 • via Nuitee
N
NASYITAH • family_with_children • my
8
2025-11-17 • via Nuitee
坐忘道红中 • family_with_children • my
3
Cons:

电梯有异味，楼道有蜘蛛网，毛巾肮脏，冷气不冷，很闷，香烟味会通过通风管道进入房间

2025-09-28 • via Nuitee
M
Muhammad Azim Syaddad • extended_group • my
7
2025-09-20 • via Nuitee
S
Sabariah • extended_group • my
1
2025-09-10 • via Nuitee
L
LEE.CHOO • couple • my
2
2025-09-07 • via Nuitee