BOOKME HOTEL

Hotels
5.9 (56 reviews)
45 Jalan Bestari 8/2 , Johor Bahru , my

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Staff allowed room change
Quiet location despite issues
Cons:
Dirty rooms
Uncleaned bathroom
Unsafe area

Categories

Cleanliness
2.61
The cleanliness of the hotel was reported as very poor, with issues like unclean bedsheets and mold present.
Service
6.58
The service was appreciated for allowing room changes, but overall it did not significantly compensate for other negative aspects.
Location
5.62
The location was noted to be unsafe at times with questionable surroundings.
Room Quality
3.57
Rooms were described as dirty, not secured properly, and overall not meeting the standard expected.
Amenities
8.1
Amenities were not mentioned but typically implied as standard quality for this hotel tier.
Value for Money
8.06
Value for money was not addressed specifically, but inferred to be reasonable if other factors improved.
Food and Beverage
8.11
Food and beverage options were not mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
4.58
Overall experience was largely negative due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Convenient Location

BOOKME HOTEL is conveniently located near popular attractions such as Singapore Zoo and Night Safari. Guests can easily explore the city with Orchard MRT Station just 39 km away.

Comfortable Accommodation

Each room at BOOKME HOTEL is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom. The cozy bed with soft linen ensures a restful stay.

Helpful Multilingual Staff

Our friendly staff fluent in both English and Malay is dedicated to assisting guests with any queries or travel plans, ensuring a pleasant and hassle-free experience.

To experience comfort and convenience at BOOKME HOTEL, book your stay now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 56 reviews
Cleanliness: 2.61
Service: 6.58
Location: 5.62
Room Quality: 3.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 4.58
M
Misran couple my
7
Pros:

dekat dgn tempat kerja

Cons:

kedai makan jauh

2026-01-21 via Nuitee
M
mohd nasir family_with_children my
9
2025-12-28 via Nuitee
S
Safiq couple my
7
2025-12-24 via Nuitee
J
JAMUNA RANI couple my
6
2025-12-21 via Nuitee
R
Razyn khairuzzaman extended_group my
7
Pros:

Comfortable

Cons:

Bathroom door can’t closed, aircond temperature remote broke

2025-12-15 via Nuitee
S
Safiq couple my
8
2025-12-06 via Nuitee
S
Serene couple sg
3
Disappointed Stay.
Cons:

bed was spoilt, tv had no connection.

2025-12-02 via Nuitee
N
NASYITAH family_with_children my
8
2025-11-17 via Nuitee
坐忘道红中 family_with_children my
3
Cons:

电梯有异味,楼道有蜘蛛网,毛巾肮脏,冷气不冷,很闷,香烟味会通过通风管道进入房间

2025-09-28 via Nuitee
M
Muhammad Azim Syaddad extended_group my
7
2025-09-20 via Nuitee
S
Sabariah extended_group my
1
2025-09-10 via Nuitee
L
LEE.CHOO couple my
2
2025-09-07 via Nuitee
Z
Zi Yue family_with_children my
1
Horrible
Pros:

Only thing I'm grateful for is that the staff let us change rooms because air conditioning wasn't working.

Cons:

Everything could have been better. To name a few,
1. They did not clean the bedsheets, and the blanket, how would I know? There is hair, on top and underneath the blanket/sheets, on the pillows as well. There are black spots on the pillowcases too. Luckily I brought my own bedsheets to cover everything. Even after changing rooms, hair can still be found on the bed, the hair type is different from the one found in the previous room.

2. They did not clean the bathroom, there is mold everywhere (see attached pictures).

3. They did not clean the floor, the floor panels are sticky, to the point where I didn't even want to take off my shoes.

4. They did not clean the corridors, there is dirt and stains along the corridors and produces a musty smell.

5. The room doors are not secure. Normally, if you lock your door from the inside, people from the outside shouldn't be able to enter, even with a keycard, however, in this case, even if the door is locked from the inside (thumb turn locks), someone with a keycard can still open it from the outside. Meaning, even if i had locked the door from the inside, the cleaner or janitor with a master keycard can still unlock the door from the outside, they won't even notice it was locked (it's just that easy!)

6. The location is near a dead end so not many cars would enter, there is a men-only massage parlor next to the hotel, there are shady-looking people sitting outfront, it did not feel safe to park my car there.

Overall, the hotel is dirty and musty af, it states that it is a 3-star hotel but I doubt it. If you are a female and alone please do not take the risk, it is not worth it.

2025-08-21 via Nuitee
M
MUHAMMAD IKHWAN family
10
Pros:

Love it very much Thank you

2025-06-02 via Nuitee
S
Sher family with young children sg
8
Very good
2025-05-19 via Nuitee
A
Akmal young couple my
1
Bad
Pros:

Aircond not working

Cons:

Shower cannot adjust the heat

2025-05-03 via Nuitee
S
Sonia solo traveller my
4
Disappointing
2025-03-16 via Nuitee
S
Segaran young couple my
8
Very good
Pros:

Comfort zone

2025-02-14 via Nuitee
S
Shu Ling
2
Pros:

This is the scariest nightmare experience I have with Hotel.com booking. The room is dirty, the bed still have hair of the previous customer. The floor is sticky, the bed middle is collapsed.there is mold in the toilet and ceiling. As I check out early, there is no receptionist, I filled the form but my deposit is not refund. I contact them but unreachable and no reply.

2024-11-21 via Nuitee
S
Shu Ling
10
Pros:

Good stay.

2024-11-20 via Nuitee