Agogo Downtown Hotel Surabaya

Hotels
20 Jalan Melati , Surabaya , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Helpful staff
Great food
Cons:
Stains on bedding

Categories

Cleanliness
7.95
Bedding had stains, indicating some cleanliness issues.
Service
9.95
Great and helpful staff, enhances the service experience.
Location
9.95
Great location at city center, close to train station and mall.
Room Quality
8.95
Good quality for a family room, comfortable for short stays.
Amenities
8.45
Basic amenities provided, in line with hotel pricing.
Value for Money
9.45
Good price for the quality offered, especially with great pillows.
Food and Beverage
9.45
Great food options available.
Overall Experience
9.45
Overall positive experience, suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:01

Property Description

Modern Comfort and Convenience
Agogo Downtown Hotel Surabaya offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. With room service and a 24-hour front desk, convenience is at your fingertips. Free WiFi throughout the property allows you to stay connected effortlessly.

Prime Location
Situated in the heart of the Genteng district, this 3-star hotel is just 600 meters from Gubeng Train Station. Guests can easily explore nearby attractions such as the Submarine Monument, Sharp Bamboo Monument, and Cheng Hoo Mosque. The proximity to Juanda International Airport, only 16 km away, makes travel a breeze.

Personalized Comfort
Each guest room at Agogo Downtown Hotel Surabaya is thoughtfully equipped with a desk and a private bathroom, complete with a bidet and complimentary toiletries. Enjoy a cozy and personalized experience during your stay.

Book now for a memorable stay at Agogo Downtown Hotel Surabaya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

Cleanliness: 7.95
Service: 9.95
Location: 9.95
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
M
Matteo Carlo • solo_traveller • it
10
2026-08-17 • via Nuitee
M
Manon • couple • fr
10
Pros:

Literie parfaite

2026-08-09 • via Nuitee
E
emfuj1 • couple • jp
7
Pros:

少々高いが、部屋はきれいで快適だった。シャワーも勢いがあり良い。スラバヤ・グブン駅から徒歩10分くらいの位置で、早朝の列車に乗る予定だったので便利だった。

Cons:

特に無し。

2026-06-07 • via Nuitee
L
Linus • solo_traveller • ch
7
2026-04-24 • via Nuitee
L
laura • extended_group • es
8
2026-04-15 • via Nuitee
V
Valeria • solo_traveller • dk
9
Pros:

Walking distance from Surabaya Gubeng.
Very clean and comfy!

Cons:

A bit difficult to locate, as the ground floor was a cafe that was closed when we arrived. Just ask the guard, and he'll help you out.

2026-04-15 • via Nuitee
S
Shang Ta • solo_traveller • tw
7
2026-01-19 • via Nuitee
I
Iswadi • extended_group • my
10
Pros:

Good beds, great and helpful staffs, great food, great location at city centre

Cons:

Nothing

2025-12-30 • via Nuitee
J
Juan • couple • us
9
Good hotel , good price best pillows
Pros:

Great location for Train station , not too far from downtown. Basic hotel with good price .
Best PILLOWS EVER , very confortable beds .

Cons:

Nothing

2025-12-27 • via Nuitee
M
Mafalda • family_with_children • de
7
Good for 1 night
Pros:

We have just stayed for 1 night in a family room and it was good for 1 night . Location is good , next to the mall .

2025-11-08 • via Nuitee
A
Adriiavf • couple • es
7
2025-09-02 • via Nuitee
M
Marn Vodovnik • family_with_children • si
6
2025-08-16 • via Nuitee
S
sadri • extended_group • ch
8
Pros:

Standort war perfekt und günstig

Cons:

Die Bettwäsche hatte Flecken

2025-07-14 • via Nuitee
C
Chylli • solo_traveller • pl
8
Niezły hotel na krótki pobyt
Pros:

Stosunkowo nowy obiekt, czysty i położony blisko stacji kolejowej, co akurat miało dla mnie ogromne znaczenie. Pyszne zróżnicowane śniadanie. Tuż obok ogromne centrum handlowe.

Cons:

Dość mały pokój, brak szafy na odzież na dłuższy pobyt, mikroskopijna i słabo oświetlona łazienka.

2025-07-06 • via Nuitee
A
Azrul • group • my
10
Exceptional
Pros:

Good hotel.

Cons:

nothing

2025-05-02 • via Nuitee
Z
Zainal • group • my
8
Recommend for traveller.
Pros:

Location is good. Close to Mall and easy to fine a food. In

2025-04-20 • via Nuitee
R
Robert
8
Pros:

Comfortable stay, friendly and professional staff, good A/C. Restaurant on the ground floor with a variety of local food.
Terrible wifi. Really, really bad.

2025-03-07 • via Nuitee
M
Mary-beth • family with young children • ca
7
Comfortable stay
Pros:

Room was clean and beds were comfortable. Staff were helpful especially the security outside who helped us with taxis.

Cons:

Bathroom had mold and a musty smell.

2025-02-19 • via Nuitee
F
Fety Justina • family
10
Pros:

Love this hotel.It is a new hotel, very clean, built in 2022. Next to Grand City. Very reasonable price. The receptionist is on the 2nd floor. On the 1st floor it has cafe. The cafe has meatball s soup , fried rice, noodle, water, coffee, ice cream. At 11 a.m it starts to serves steaks. On the 2nd floor, it serves buffet breakfast. The employees are very quick to bring stuffs we need.
I recommend this place to stay for comfort, location, good meals .

2025-02-02 • via Nuitee
F
Fety Justina
10
Pros:

Excellent

2025-02-02 • via Nuitee