Agogo Downtown

Hotels
•
Independent
9.2 (74 reviews)
20 Jl. Melati, Surabaya, Jawa Timur, 60272 , Surabaya , ID
62-31-99450999

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Smoke-free property
Free self parking
Shopping mall on site
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Good location
Comfortable beds
Helpful staff
Great food
Cons:
Stains on bedding

Categories

Cleanliness
7.95
Bedding had stains, indicating some cleanliness issues.
Service
9.95
Great and helpful staff, enhances the service experience.
Location
9.95
Great location at city center, close to train station and mall.
Room Quality
8.95
Good quality for a family room, comfortable for short stays.
Amenities
8.45
Basic amenities provided, in line with hotel pricing.
Value for Money
9.45
Good price for the quality offered, especially with great pillows.
Food and Beverage
9.45
Great food options available.
Overall Experience
9.45
Overall positive experience, suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:01

Property Description

Central Location

Conveniently located in Surabaya, Agogo Downtown places you just minutes away from top attractions like Tunjungan Plaza and Grand City Surabaya.

Modern Amenities

Enjoy complimentary Wi-Fi, air-conditioned rooms, and daily housekeeping services. The hotel also offers free self-parking, ensuring a hassle-free stay.

Dining Experience

Indulge in local cuisine breakfasts at the on-site restaurant, providing a delicious start to your day. Additionally, unwind in the comfort of your room featuring private bathrooms and comfortable amenities.

For a memorable stay in the heart of Surabaya, book your room at Agogo Downtown now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 74 reviews
Cleanliness: 7.95
Service: 9.95
Location: 9.95
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
S
Shang Ta • solo_traveller • tw
7
2026-01-19 • via Nuitee
I
Iswadi • extended_group • my
10
Pros:

Good beds, great and helpful staffs, great food, great location at city centre

Cons:

Nothing

2025-12-30 • via Nuitee
J
Juan • couple • us
9
Good hotel , good price best pillows
Pros:

Great location for Train station , not too far from downtown. Basic hotel with good price .
Best PILLOWS EVER , very confortable beds .

Cons:

Nothing

2025-12-27 • via Nuitee
M
Mafalda • family_with_children • de
7
Good for 1 night
Pros:

We have just stayed for 1 night in a family room and it was good for 1 night . Location is good , next to the mall .

2025-11-08 • via Nuitee
A
Adriiavf • couple • es
7
2025-09-02 • via Nuitee
M
Marn Vodovnik • family_with_children • si
6
2025-08-16 • via Nuitee
S
sadri • extended_group • ch
8
Pros:

Standort war perfekt und günstig

Cons:

Die Bettwäsche hatte Flecken

2025-07-14 • via Nuitee
C
Chylli • solo_traveller • pl
8
Niezły hotel na krótki pobyt
Pros:

Stosunkowo nowy obiekt, czysty i położony blisko stacji kolejowej, co akurat miało dla mnie ogromne znaczenie. Pyszne zróżnicowane śniadanie. Tuż obok ogromne centrum handlowe.

Cons:

Dość mały pokój, brak szafy na odzież na dłuższy pobyt, mikroskopijna i słabo oświetlona łazienka.

2025-07-06 • via Nuitee
A
Azrul • group • my
10
Exceptional
Pros:

Good hotel.

Cons:

nothing

2025-05-02 • via Nuitee
Z
Zainal • group • my
8
Recommend for traveller.
Pros:

Location is good. Close to Mall and easy to fine a food. In

2025-04-20 • via Nuitee
R
Robert
8
Pros:

Comfortable stay, friendly and professional staff, good A/C. Restaurant on the ground floor with a variety of local food.
Terrible wifi. Really, really bad.

2025-03-07 • via Nuitee
M
Mary-beth • family with young children • ca
7
Comfortable stay
Pros:

Room was clean and beds were comfortable. Staff were helpful especially the security outside who helped us with taxis.

Cons:

Bathroom had mold and a musty smell.

2025-02-19 • via Nuitee
F
Fety Justina
10
Pros:

Excellent

2025-02-02 • via Nuitee
F
Fety Justina • family
10
Pros:

Love this hotel.It is a new hotel, very clean, built in 2022. Next to Grand City. Very reasonable price. The receptionist is on the 2nd floor. On the 1st floor it has cafe. The cafe has meatball s soup , fried rice, noodle, water, coffee, ice cream. At 11 a.m it starts to serves steaks. On the 2nd floor, it serves buffet breakfast. The employees are very quick to bring stuffs we need.
I recommend this place to stay for comfort, location, good meals .

2025-02-02 • via Nuitee
S
Sarah • family with young children • tl
3
Poor
2025-01-28 • via Nuitee
S
Siti • group • my
9
Superb
2025-01-20 • via Nuitee
M
Mark
8
Pros:

I stayed at this hotel for one night and found the price-performance ratio to be really good. For the price, you get exactly what you’d expect—no frills. The room was clean and tidy, but nothing special—just simple and functional.

The service was friendly, but nothing out of the ordinary. Overall, the hotel met my expectations as an affordable and clean place to stay for a short visit. If you’re not looking for anything fancy and just need a budget-friendly option, this is a solid choice.

Conclusion: Great value for the price, but don’t expect more than the basics.

3.5/5 stars.

2025-01-16 • via Nuitee
S
Sarah • family with young children • tl
4
Good location but not clean.
Pros:

Great location.

Cons:

We stayed in 2 different rooms. Both were quite dirty with hair in the shower, clogged drain in one, greasy finger prints on the walls and old food under the water kettle.

2024-12-30 • via Nuitee
N
Nor • young couple • my
7
Good
Pros:

Comfort bed.

Cons:

Room conjested for 3 person. Not enuf space to put luggage as we stayed for 3 nights.

2024-10-08 • via Nuitee
S
Stefano • family with young children • it
7
Good
Pros:

Position near station. Room clean

Cons:

Breakfast is poor

2024-08-23 • via Nuitee