Decale Palace Hotel

Hotels
•
Independent
4.4 (1 reviews)
Eastleigh North General Waruinge St, Grand royal bldg, Nairobi , Nairobi , KE
1-0-5555555

listing image 1
Show all photos

Facilities

24-hour front desk
Terrace
Wheelchair accessible
Outdoor furniture
Smoke-free property

Review Highlights

Pros:
Prepaid option provided
Hotel stay arrangement
Cons:
Double payment issue
Need for refund

Categories

Cleanliness
1.31
Negative sentiment due to billing issues impacting perception.
Service
3.28
Standard quality for this hotel tier, payment issues affected overall experience.
Location
3.32
Standard quality for this hotel tier, issues with payment overshadowed location benefits.
Room Quality
6.27
Standard quality for this hotel tier.
Amenities
6.3
Standard quality for this hotel tier.
Value for Money
6.26
Standard quality for this hotel tier.
Food and Beverage
6.31
Standard quality for this hotel tier.
Overall Experience
2.18
The payment confusion significantly affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:59

Property Description

Picturesque Views from the Terrace
Enjoy stunning views from our terrace at Decale Palace Hotel. Relax and unwind as you take in the beauty of the surrounding area.

Comfortable Guestrooms with Modern Amenities
Our 22 guestrooms are equipped with flat-screen televisions and digital entertainment options. You'll also find conveniences like electric kettles and complimentary tea/coffee for a cozy stay.

Convenient Location
Located in Nairobi (Eastleigh), our hotel is just a short drive away from Nairobi National Park and the Kenyatta International Convention Centre. Explore the nearby attractions with ease during your stay.

Experience comfort and convenience at Decale Palace Hotel. Book your stay now!

Important information:

Take in the views from a terrace.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4.4
Based on 1 reviews
Cleanliness: 1.31
Service: 3.28
Location: 3.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 6.31
Overall Experience: 2.18
M
Marian
4
Double Payment
Pros:

They made me pay for the hotel
I prepaid through your web site
Please refund my payment.
I paid the hotel.

2025-08-24 • via Nuitee