Court Square Hotel Long Island City New York , Belvilla District 6 Formerly Sonder

Hotels
•
Sonder
8.6 (465 reviews)
45-06 Pearson Street , Long Island City , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern apartments
Cons:
Sofa bed mattress discomfort
External noise due to metro
Communication via app issues

Categories

Cleanliness
8.36
Several reviews mention cleanliness positively, but some complaints about noise and maintenance exist.
Service
8.93
Numerous guests praised the friendly and helpful staff.
Location
9.17
Many reviews highlighted the ideal location for accessing public transport and views.
Room Quality
8.32
Some rooms received positive feedback for comfort, but there were complaints about specific room features.
Amenities
8.15
Amenities were described as functional but could be more colorful and diverse.
Value for Money
8.51
Guests felt the pricing was satisfactory given the location and service standards.
Food and Beverage
8.66
No specific comments on food, defaulting to standard for this hotel tier.
Overall Experience
8.73
Overall positive experience with a few areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:26

Property Description

Luxurious Accommodation in Long Island City

Convenient Location: Sonder Court Square offers stylish accommodation just steps away from the heart of Long Island City, providing easy access to popular landmarks such as the Chrysler Building and Grand Central Station.

Modern Amenities: Each unit at the aparthotel is thoughtfully equipped with a kitchen featuring a dishwasher, microwave, and toaster, along with a flat-screen TV, free WiFi, and a private bathroom. Guests can enjoy the convenience of a fridge, stovetop, coffee machine, and more during their stay.

Nearby Attractions: Situated within a short distance from Bryant Park, St Patrick's Cathedral, and the United Nations Headquarters, Sonder Court Square is the perfect choice for travelers looking to explore the vibrant city of New York.

Ready to experience comfort and convenience at Sonder Court Square? Book your stay now and make unforgettable memories in Long Island City!

Important information:

Pet policy: Pets are strictly not allowed at this property.

Check-in and check-out: Early check-in and late check-out are available up to 1 hour before or after the standard check-in and check-out times, subject to availability and prior confirmation.

Arrival Process: This is a self-check-in property; please note there is no front desk or staff on-site.

ID Requirement: A valid government-issued photo ID is mandatory for pre-check-in authorisation.

Instructions: Guests will receive detailed self-check-in instructions via email 24 hours prior to the check-in time.

A $35 Facility Fee per night per room will be charged for stays of less than 7 nights and is payable at check-in.

Early Check-in available at a fee, subject to availability: $50 (12 PM – 4 PM) or $75 (8 AM – 12 PM).


"Hotel reserves the right to impose a penalty of $250 for smoking inside the premises."


"Hotel reserves the right to impose a penalty of $100 per Unauthorized Guest.


Late Check-Out Policy:
Late check-out is available for a fee of $75 up to 2:00 PM, subject to availability.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 465 reviews
Cleanliness: 8.36
Service: 8.93
Location: 9.17
Room Quality: 8.32
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.73
S
singh • couple • us
1
Absolute Stinker
Pros:

Nothing, Zilch, Zero, Nada.

Worse experience possible. Couldn’t ever get in, check-in systems and customer support is non existent. Can flag it as a scam, there was another customer who couldn’t ever get in. I think they should tell me why shouldn’t i sue you and this property. Absolute shocking, i will launch a customer report. This is a stinker, mate.

Cons:

I pleasurably disliked every bit of my experience with this property and affiliated services including booking.com

Worse experience possible. Couldn’t ever get in, check-in systems and customer support is non existent. Can flag it as a scam, there was another customer who couldn’t ever get in. I think they should tell me why shouldn’t i sue you and this property. Absolute shocking, i will launch a customer report. This is a stinker, mate.

2026-07-21 • via Nuitee
W
William • solo_traveller • us
2
2026-07-21 • via Nuitee
A
Angel • extended_group • ar
6
Pros:

Precio/calidad bien. Ubicación buena.

Cons:

No pudimos hacer en forma on line el check in que solicitaron por Mail. Como no hay recepción en el hotel y tampoco contestan los correos que uno envía hubo que llamar por teléfono y resulta que además de la tarifa de Booking hubo que abonar usd100 más. Los últimos dos días no funcionó el agua caliente.

2026-07-21 • via Nuitee
T
Tina • solo_traveller • us
9
2026-07-20 • via Nuitee
C
Comanzo • couple • fr
3
Manque de personnel
Pros:

Proche du métro

Cons:

pas de réception, pas de wifi , problème de communication, obligé d’appeler plusieurs fois un service de l’hôtel pour avoir le code et numéro de la chambre

2026-07-18 • via Nuitee
M
Marina • solo_traveller • us
1
2026-07-17 • via Nuitee
V
Veronica • family_with_children • fr
3
Friendly staff, but the overall experience was chaotic and disappointing
Pros:

The location is great and the view from the room was beautiful. The beds are comfortable.

Cons:

It all felt rather chaotic. The staff were friendly and genuinely tried to help, but the check-in system was disorganized, resulting in a long queue. We also had trouble accessing our room.
When we finally got in, we discovered that the sofa bed hadn't been made up, there were no sheets, and no one seemed to know how to resolve the issue. The staff kindly suggested calling the owner, but unfortunately they never answered. As a result, the three of us ended up squeezed into a double bed.
There were also several signs of poor maintenance: broken or empty soap dispensers, a clogged shower drain, and other small but noticeable issues. We weren't the only ones having problems—many other guests appeared frustrated or were actively complaining during our stay.
Overall, I would recommend avoiding this place if you have other options.

2026-07-16 • via Nuitee
J
Juan Carlos • solo_traveller • cr
1
Experiencia Fatal
Pros:

Nada

Cons:

Pesimo servicio. No nos pudimos hosoedar ahi. Las claves de acceso nunca llegaron , tuve que llamar varias veces , finalmente me dieron habitacion 901 y estaba.ocupada por otra gente. Llamamos varias veces para tratar de resolver la situacion sin respuesta alguna. Tuvimos que buscar otra opcion . Muy buenos para cobrar pero pesimos para honrar la reserva. Me siento estafado.. No recomiendo a nadie reservar en este hotel. Esperando respuesta de Booking , espero devolucion del 100% del dinero

2026-07-16 • via Nuitee
I
István • family_with_children • hu
9
2026-07-16 • via Nuitee
S
Shalini • couple • in
5
Good room, but the bed is too small and someone should man the front desk
Pros:

Location

Cons:

No one is available if guests need anything and the entrance is in need of a renovation.

2026-07-16 • via Nuitee
J
Johan • couple • us
1
No agradable
Pros:

Muy moderno

Cons:

Estaba en malas condiciones mi habitación

2026-07-15 • via Nuitee
L
Lynda • couple • nl
5
Very disappointed in communication and hygiene
Pros:

Location was good

Cons:

Communication was poor, there was a language barrier

2026-07-15 • via Nuitee
V
Vito • solo_traveller • it
1
Sporco, oleoso e approssimativo. Struttura poco curata, personale inesistente, puzza dappertutto. Non la consiglio, non
Pros:

Very little or nothing.

Cons:

Sporca, tanta spazzatura davanti la porta, personale menefreghista.

2026-07-14 • via Nuitee
L
Lúčaník • solo_traveller • sk
8
2026-07-13 • via Nuitee
K
Kenneth • solo_traveller • cz
1
Pros:

It was a cool studio apartment and very comfortable bed

Cons:

No front desk! No customer service! You're totally on your own and good luck. Getting the codes is like pulling teeth and everything is a hassle. There were many disgruntled travelers there too.

2026-07-13 • via Nuitee
R
RAN • couple • us
1
2026-07-11 • via Nuitee
S
Sonia • family_with_children • us
3
At first it exceeded my expectations but let me down with not having hot water in the end.
Pros:

It definitely felt like home where you could make your own food and it was close to the train and stores. The staff seemed nice especially the manager Tommy.

Cons:

Parking was horrible over there and there was no hot water from the 4th of July until we left and they made no way of making up for the lack of hot water. Also, on the day we left there was no one there to even let them know we were checking out. It was treated more like an apartment rental rather than a hotel stay. The staff is also not always accessible

2026-07-10 • via Nuitee
B
BalázsAA • couple • hu
7
It was decent, and if these inconveniences had not occurred, we would have been completely satisfied
Pros:

The accommodation is in a very good location, close to the subway, and the area is also fine. The room is bright and clean, and the bed is very comfortable.

Cons:

The check-in process was somewhat complicated, but fortunately there was a doorman on site who was able to help. It turned out that the coffee machine was not working, which we reported immediately, but we were told that they could not replace it at the time.

What was extremely unpleasant was that during our seven-day stay, there was no hot water for three days. They referred to July 4 and the weekend, saying they could not find a repairman, which is quite difficult to believe in a major city.

2026-07-09 • via Nuitee
H
Hugo • extended_group • mx
10
2026-07-09 • via Nuitee
M
Melissa • couple • us
1
La peor experiencia
Cons:

Estuve 3 horas esperando que me solucionaran lo del código para entrar me dieron uno erróneo nunca me enviaron el número de habitación y cuando por fin se solucionó lo del código entro al cuarto y estaba sucio camas desatendidas platos sucios basura de pizza y olor a cigarrillo no lo podía creer en atención al cliente nunca me solucionaron había un chico abajo y pudo ayudarme después de 4 horas intentando entrar vamos a otro cuarto y también estaba sucio , yo no podía creer lo que estaba pasando es la peor experiencia que he tenido me siento frustrada no es justo vivir una experiencia así estoy muy decepcionada

2026-07-08 • via Nuitee