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Facilities
Property facilities
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Non-smoking rooms
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Family rooms
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Luggage storage
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
Review Highlights
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Property Description
Convenient Location near Transport Hubs
Situated just a minute's walk from Paddington Station, our hotel offers easy access to the Heathrow Express service, ensuring a seamless 15-minute journey to and from the airport. Additionally, the proximity to the new Elizabeth Line provides swift connections to The West End and Liverpool Street Station.
Historic Charm in Norfolk Square Gardens
Nestled in the picturesque Norfolk Square Gardens in London, our hotel's historic townhouses boast a plethora of original features, creating a unique and charming ambiance for guests to enjoy.
Stylish Rooms with Modern Amenities
Choose from our selection of standard and newly renovated stylish rooms, each thoughtfully equipped with a flat screen TV and complimentary High-Speed WiFi, ensuring a comfortable and convenient stay.
Book now to experience the perfect blend of convenience, history, and modern comfort at our hotel in London.
Please note that visitors are not permitted to access guest's rooms.
The hotel's close proximity to the nearby underground station together with the building's single glazed windows often results in noise/vibration disturbance.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a busy area so guests might experience some noise.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £15 per person per night when using an available cot.
Children up to and including 2 years old stay for £5 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Wat een tof hotel! Heel mooie, stijlvolle, originele kamers. Perfect in orde! Heel erg hygiënisch ook. Het personeel is top! Ze zijn echt vriendelijk en behulpzaam en maken tijd voor je.
De locatie is ook geweldig, dichtbij metro en bussen en ook een gezellige buurt. Een echte aanrader dit hotel.
Geen opmerkingen.
Eine kleines aber feines Zimmer, mit besonderem Flair. Das Zimmer war sauber und mit allem nötigen ausgestattet.
Die zentrale Lage und Nähe zum Bahnhof Paddington war ebenfalls top!
Kaffee war kostenpflichtig und für die kleine Menge relativ teuer.
The lady on reception was so lovely and helpful. It was a great location. I would stay again.
You could hear the tubes running but being so close to the station it was expected.
La ubicación es buenísima, el hotel es muy bonito y está muy limpio.
El ruido del metro y la poca insonorización entre habitaciones
We'll be back for the 15th and i hope we'll have a similar room. Thanks for your attention. Best regards
No glasses in the room
Wonderful location and super friendly staff.
Cannot fault this excellent hotel. The location is fantastic, the staff are always super friendly and it's always immaculate. It's my no. 1 choice when in London
Nothing!
La localización es muy buena, acceso facil al centro de la ciudad con transporte público y muy cerca de Hyde Park. Hay comercios y restaurantes alrededor, lo cual es práctico. La decoración es nueva y muy bonita. La recepción 24h es útil y hay disponible fuente de agua filtrada, cafe e infusiones a disposición.
La habitación es realmente pequeña. Aunque esta tod nuevo, hay tan poco espacio que llega a aer poco práctico. A tener en cuenta que no hay ascensor, nosotros estabamos en el 3r piso y para subir las maletas fue complicado.
This place is clean and lovely. Felt like you are in an authentic British hotel. Also it is very close to the Paddington station which made travelling easier. Also we got a room where you can go out and get fresh air in the backyard which was nice to have.
The room was quite small, but other wise good use of the area. The bathroom has no curtain, and I almost felt like the neighbor could look in on some part of the room, yikes. Also could hear the Metro passing by which made the whole building rumbling, but that didn't bother me too much.
Excellent location, very close to Paddington station and convenient for transport. The room was clean and housekeeping was done regularly.
The hotel is very old and poorly renovated. The room and bathroom were extremely small. I was given a room on the top floor with no elevator, which was very inconvenient with luggage. The biggest issue was the noise from the underground: the room was shaking and it was impossible to sleep until after midnight. The staff was not helpful and refused to change my room. Overall, very poor value for money.
La ubicación y la limpieza.
El ruido del metro.
It was in the right location for our particular needs during this trip. Clean towels every day.
The room was small and the bed was small and uncomfortable. Our room was less than 10 meters from the underground station and every time a train came the rumble and shaking of the room was unbelievable.
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