SpringHill Suites by Marriott Charlotte Airport Lake Pointe

Hotels
•
SpringHill Suites
9.1 (429 reviews)
2223 Cascade Pointe Boulevard , Charlotte , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Outdoor furniture
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and comfortable rooms
Cons:
High parking fees
Unsatisfactory breakfast

Categories

Cleanliness
8.56
Some reviews indicated issues with cleanliness, such as blood on the desk and a dirty bathmat.
Service
10
Several reviews praised the staff for being helpful and accommodating.
Location
9.06
Location was mentioned positively, though proximity to a train crossing was a concern for some.
Room Quality
10
Rooms were commonly described as clean, spacious, and comfortable.
Amenities
9.06
Amenities were seen as adequate, but there were concerns about the breakfast quality.
Value for Money
8.56
Several reviewers felt the price was too high for what was available, specifically regarding breakfast and parking.
Food and Beverage
7.56
Breakfast options were reported as unsatisfactory in multiple reviews.
Overall Experience
10
Overall, guests reported a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:03

Property Description

Convenient Location in Charlotte
Located just 1.5 km from Billy Graham Library, SpringHill Suites by Marriott Charlotte Airport Lake Pointe offers a range of amenities including a seasonal outdoor pool, fitness center, and a bar.

Comfortable Stay
Guests can enjoy free shuttle service, a 24-hour front desk, and a delicious buffet or American breakfast during their stay.

Nearby Attractions
Explore Charlotte with ease as the Mint Museum of Craft Design and NASCAR Hall of Fame are just a short distance away. With the Charlotte Douglas International Airport only 2 km from the hotel, your travel convenience is guaranteed.

Book now for a memorable stay at SpringHill Suites by Marriott Charlotte Airport Lake Pointe.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 429 reviews
Cleanliness: 8.56
Service: 10
Location: 9.06
Room Quality: 10
Amenities: 9.06
Value for Money: 8.56
Food and Beverage: 7.56
Overall Experience: 10
L
Lee Ann • extended_group • us
5
Pros:

Good water pressure.

Cons:

Broke blinds, light by bed was broken. Tissue box piled so full nothing would come out. Vent about toilet had handing dust.

2026-04-06 • via Nuitee
A
Adajisha • couple • us
10
2026-03-16 • via Nuitee
S
Stan • extended_group • us
9
2026-03-15 • via Nuitee
M
Morgan • extended_group • us
8
2026-03-14 • via Nuitee
S
Sarah • couple • gb
8
Pros:

Shuttle service, staff, lovely room

Cons:

Noisy air conditioning unit kept firing up all night spoilt and otherwise perfect stay

2026-03-06 • via Nuitee
M
Michel • couple • us
10
Great hotel close to the airport. Perfect for a good nights rest before or after a long flight.
Pros:

Location close to airport, yet quiet.
Bed, pillow and shower were great. Comfortable couch.
Good breakfast.

2026-03-04 • via Nuitee
D
Darcie • family_with_children • us
3
Pros:

Close to the airport and the staff was wonderful.

Cons:

Pool wasn’t heated and booking.com didn’t note it was closed for the season.

2026-03-02 • via Nuitee
G
Gina • couple • us
10
Pros:

The property was conveniently located to everywhere we needed to go. The bed was very comfortable and the staff were very friendly and helpful! We would definitely stay there again in the future!

2026-02-23 • via Nuitee
L
Laetitia • family_with_children • fr
9
Pros:

Le petit déjeuner délicieux

Cons:

les équipements du 5eme couchage n’étaient pas dans la chambre, nous avons dû les réclamer à l’accueil

2026-01-20 • via Nuitee
M
Maureen • extended_group • us
7
ok
Pros:

Left before breakfast We had a trundle bed for my grandson but there was no sheet to cover the bed wso we took the cover from one of the bed not happen about that but maybe they did know that we were going to use it

Cons:

not a thing

2026-01-19 • via Nuitee
P
Principe • family_with_children • us
10
Excellent
Pros:

“La experiencia fue muy buena y todo estuvo excelente.

Cons:

Sin embargo, no vimos en Booking que el estacionamiento tenía un cargo adicional.”

2025-12-30 • via Nuitee
R
Renee • solo_traveller • us
1
I really did not enjoy are stay. The manager was really rude upon arrival. We paid almost 1,000 for bothe rooms and ever
Pros:

I like the outside of the property and the inside how it was set up.

Cons:

I did not like the property to close to a train crossing and are room was right next to it.

2025-12-23 • via Nuitee
J
Jerrod • couple • us
10
2025-12-13 • via Nuitee
D
Dale • couple • us
10
2025-12-11 • via Nuitee
A
Alice • family_with_children • us
10
Wonderful, helpful staff.. clean and comfortable.
Pros:

We loved the entire room. The bathroom was amazing. The staff was so nice. We were there to pick up our son who's was visiting from the Navy, his plane kept getting delayed. They had a key ready for him at the desk and went to pick him up after 2 a.m. from the airport. They went above and beyond in my opinion.

Cons:

Nothing, everything was wonderful.

2025-12-04 • via Nuitee
F
Forcesca • family_with_children • us
5
2025-11-26 • via Nuitee
M
Mayank • solo_traveller • us
1
2025-11-15 • via Nuitee
J
John • couple • us
8
It was an enjoyable stay and I would return.
Pros:

Property was new so it was in great condition.

Cons:

I thought the breakfast could’ve been better when compared to other hotels that are in the same price range.

2025-10-27 • via Nuitee
R
Raymond • couple • gb
10
Very good
Pros:

The room was spacious and clean!

2025-10-26 • via Nuitee
J
Joi • solo_traveller • us
10
2025-10-22 • via Nuitee