SpringHill Suites by Marriott Charlotte Airport Lake Pointe

Hotels
•
SpringHill Suites
9.1 (452 reviews)
2223 Cascade Pointe Boulevard , Charlotte , us
+1 980-299-3100

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Laundry
Airport shuttle
Bar
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and comfortable rooms
Cons:
High parking fees
Unsatisfactory breakfast

Categories

Cleanliness
8.56
Some reviews indicated issues with cleanliness, such as blood on the desk and a dirty bathmat.
Service
10
Several reviews praised the staff for being helpful and accommodating.
Location
9.06
Location was mentioned positively, though proximity to a train crossing was a concern for some.
Room Quality
10
Rooms were commonly described as clean, spacious, and comfortable.
Amenities
9.06
Amenities were seen as adequate, but there were concerns about the breakfast quality.
Value for Money
8.56
Several reviewers felt the price was too high for what was available, specifically regarding breakfast and parking.
Food and Beverage
7.56
Breakfast options were reported as unsatisfactory in multiple reviews.
Overall Experience
10
Overall, guests reported a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:03

Property Description

Convenient Location in Charlotte
Located just 1.5 km from Billy Graham Library, SpringHill Suites by Marriott Charlotte Airport Lake Pointe offers a range of amenities including a seasonal outdoor pool, fitness center, and a bar.

Comfortable Stay
Guests can enjoy free shuttle service, a 24-hour front desk, and a delicious buffet or American breakfast during their stay.

Nearby Attractions
Explore Charlotte with ease as the Mint Museum of Craft Design and NASCAR Hall of Fame are just a short distance away. With the Charlotte Douglas International Airport only 2 km from the hotel, your travel convenience is guaranteed.

Book now for a memorable stay at SpringHill Suites by Marriott Charlotte Airport Lake Pointe.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 452 reviews
Cleanliness: 8.56
Service: 10
Location: 9.06
Room Quality: 10
Amenities: 9.06
Value for Money: 8.56
Food and Beverage: 7.56
Overall Experience: 10
A
ABDOU • couple • fr
9
Pros:

Top

2026-08-19 • via Nuitee
D
Donna • solo_traveller • us
7
2026-08-18 • via Nuitee
L
Lori • couple • us
10
The staff and hotel was awesome
Pros:

Awesome

Cons:

Everything was good

2026-08-17 • via Nuitee
H
hunt • couple • us
10
2026-08-17 • via Nuitee
T
Tanisha • extended_group • us
10
2026-08-15 • via Nuitee
L
Lisa • couple • us
8
2026-08-14 • via Nuitee
A
Andrew • extended_group • gb
10
Pros:

Really enjoyed the pool. It was open for many hours each day. Towels were provided.

Cons:

Everything was good.

2026-08-02 • via Nuitee
D
Damika • family_with_children • us
7
Pros:

Pool was dirty we actually cleaned it ourselves

Cons:

Pool! I stayed here just for it and it was dirty

2026-08-02 • via Nuitee
S
Sequoia • family_with_children • us
10
Very comfortable
Pros:

Loved the room and the space to accommodate the amount of people we had for one night

2026-07-23 • via Nuitee
T
Tasha • solo_traveller • us
6
Nice room, but small for the price.
Pros:

Nice staff and room.

Cons:

The pillows were like sleeping on rocks, breakfast was not good, and there was construction happening.

2026-07-23 • via Nuitee
R
Raziyah • family_with_children • us
8
I had a great stay overall
Pros:

The hotel was nice and had great amenities.The staff were nice as well.

Cons:

It had additional fees for parking and incidentals I wasn’t expecting.

2026-07-23 • via Nuitee
J
Jim • family_with_children • us
7
The stay served it's purpose. I will say that the wine prices were good and the portions were genero
Pros:

The breakfast was typical for that type of stay.

Cons:

I really didn't
spend a lot of
time at this
location.

2026-07-17 • via Nuitee
M
Melanie • couple • us
10
2026-07-11 • via Nuitee
J
James • family_with_children • us
4
Disappointing. The staff were also very slow and unhelpful
Pros:

The room was very spacious, clean and modern

Cons:

We booked a one bedroom suite. However, the room was not a suite, just a big room. I asked at the front desk and they said that all the rooms were like that. Very misleading.

2026-07-09 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-06-21 • via Nuitee
R
RNC • solo_traveller • us
10
2026-06-20 • via Nuitee
L
LaJayla • couple • us
10
2026-06-18 • via Nuitee
J
Janice • couple • us
4
Pros:

The hotel was nice and the staff was nice.

Cons:

The television in the room had a glitch in it .We could not watch it because it was going in and out . I called down stairs and I was told that they didn't have any other rooms available.After turning the air down you could smell mildew in the room. The only way not to small the mildew was to keep the air around 70 and that's freezing. The stay was not good at all .We will not stay there again

2026-06-11 • via Nuitee
K
Kerri Denise • solo_traveller • us
10
Great Stay
Pros:

Proximity to the airport was great

Cons:

Nothing

2026-06-08 • via Nuitee
A
Alice • couple • us
9
2026-06-08 • via Nuitee