Residence Inn by Marriott San Juan Isla Verde

Hotels
•
Residence Inn
8.3 (798 reviews)
6500 Isla Verde Avenue, Isla Verde , San Juan , pr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Amenities
Room Size
Service
Cons:
Breakfast Quality
Cleanliness Issues
Staff Service

Categories

Cleanliness
7.85
Several reviews mentioned issues with smells and cleanliness.
Service
8.75
Mixed comments on service; some praised it, others pointed out rudeness.
Location
9.05
Many reviews highlighted the excellent location.
Room Quality
8.05
Guests appreciated room size and amenities, though some noted odors.
Amenities
8.55
Facilities were generally praised; some additional services noted.
Value for Money
8.05
Concerns raised about pricing compared to quality.
Food and Beverage
7.55
Breakfast quality was frequently criticized.
Overall Experience
8.55
Most guests reported positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:44

Property Description

Luxurious Amenities

Residence Inn by Marriott San Juan Isla Verde offers a range of luxurious amenities including free bikes, an outdoor swimming pool, and a fitness centre. Guests can also unwind in the shared lounge or enjoy free WiFi throughout the property.

Convenience at Your Fingertips

With an ATM on-site, a business centre, and a bar for relaxation, this hotel ensures convenience for all guests. The multilingual staff at the reception provide non-stop assistance, making your stay stress-free and enjoyable.

Prime Location

Located just 300 metres from Isla Verde and within close proximity to Pine Grove Beach and Museum of Art of Puerto Rico, this hotel offers the perfect blend of relaxation and exploration. Don't miss the chance to experience the beauty of San Juan at Residence Inn by Marriott San Juan Isla Verde.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 19 per day.

Location

Guest Reviews

8.3
Based on 798 reviews
Cleanliness: 7.85
Service: 8.75
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
E
Edna • family_with_children • us
7
Good
Pros:

Location very good, safe, clean and pool very nice. I will stay there again. Also this property is very close to the nice restaurants, casino and store.

Cons:

House keeping said they will clean n never did. I was annoyed how often room key not worked.

2026-06-30 • via Nuitee
A
Ana Rosa • couple • do
10
Perfectamente maravilloso
Pros:

Las habitaciones son súper grandes y cómodas, la limpieza es impecable, el desayuno tiene todo lo necesario.

Cons:

Al estar tan cerca del Aeropuerto, los aviones se escuchan en la habitación , principalmente en la noche cuando ya todo está en silencio , pero nada grave, solo para los que tenemos problemas de sueño.

2026-06-23 • via Nuitee
M
Miguel • solo_traveller • pr
10
2026-06-22 • via Nuitee
A
A • extended_group • pr
10
Excelente
Pros:

Espacioso y cocina equipada

2026-06-19 • via Nuitee
X
Xiomara • family_with_children • us
10
2026-06-14 • via Nuitee
C
CINTIA • couple • pr
10
2026-05-30 • via Nuitee
A
Andrea • couple • us
10
2026-05-25 • via Nuitee
J
Jose • extended_group • us
8
Buena
Pros:

Muy limpio y moderno

Cons:

Desayunos muy mediocres y cierra temprano debería cerrar por lo menos a las 10:00Am

2026-05-25 • via Nuitee
D
Durrani • family_with_children • us
10
2026-05-25 • via Nuitee
N
Natasha • couple • pr
10
2026-05-23 • via Nuitee
R
Ruben • couple • us
7
Need better comfortable mattress
Pros:

Location

Cons:

Poor internet and tv services

2026-05-15 • via Nuitee
J
Julio • couple • pr
9
2026-05-09 • via Nuitee
R
reynaldo • couple • us
8
Pros:

Very good

2026-05-07 • via Nuitee
A
ANGELA • couple • co
1
Decepcionados
Pros:

Tuvimos cobros que no mencionaron lo cual desajustó nuestro presupuesto

Cons:

Nos cobraron 200usd que nunca mencionaron por objetos que nunca usamos pues no íbamos de vacaciones los cuales exigimos nos sean reintegrados

2026-05-07 • via Nuitee
W
Wanda • extended_group • pr
9
Hay cosas que pueden mejorar
Pros:

Un lugar hermoso y cómodo

Cons:

No me gustó el cobro adicional para utilizar en el hotel! Ya que no consumimos en el restaurante y perdimos ese dinero! Aún más cuando eso es diario!

2026-05-07 • via Nuitee
E
Evon • couple • us
8
2026-05-06 • via Nuitee
G
Gerena lopez • couple • us
9
2026-05-04 • via Nuitee
T
Talisia • couple • us
2
2026-05-02 • via Nuitee
J
Joe Freddy • couple • us
8
Pros:

Donde esta situado

Cons:

Parece que la alfombra del pasillo o el aire acondicionado huele a humedad como a hongo en el piso 6

2026-04-21 • via Nuitee
A
Alexis • couple • us
10
2026-04-19 • via Nuitee