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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Non-smoking throughout
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Shared lounge/TV area
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Grocery deliveries
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Kids' outdoor play equipment
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Salt-water pool
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Water tubing nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Amenities
Residence Inn by Marriott San Juan Isla Verde offers a range of luxurious amenities including free bikes, an outdoor swimming pool, and a fitness centre. Guests can also unwind in the shared lounge or enjoy free WiFi throughout the property.
Convenience at Your Fingertips
With an ATM on-site, a business centre, and a bar for relaxation, this hotel ensures convenience for all guests. The multilingual staff at the reception provide non-stop assistance, making your stay stress-free and enjoyable.
Prime Location
Located just 300 metres from Isla Verde and within close proximity to Pine Grove Beach and Museum of Art of Puerto Rico, this hotel offers the perfect blend of relaxation and exploration. Don't miss the chance to experience the beauty of San Juan at Residence Inn by Marriott San Juan Isla Verde.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not possible) and costs USD 19 per day.
Location
Guest Reviews
Un lugar hermoso y cómodo
No me gustó el cobro adicional para utilizar en el hotel! Ya que no consumimos en el restaurante y perdimos ese dinero! Aún más cuando eso es diario!
Very good
Tuvimos cobros que no mencionaron lo cual desajustó nuestro presupuesto
Nos cobraron 200usd que nunca mencionaron por objetos que nunca usamos pues no íbamos de vacaciones los cuales exigimos nos sean reintegrados
Donde esta situado
Parece que la alfombra del pasillo o el aire acondicionado huele a humedad como a hongo en el piso 6
Beautiful new hotel less than a block from the beach incredible pool and great little café next-door. Rooms are top-notch.
Friendly and helpful staff. Room service consierge constantly checking guest satisfaction
Bland and cheap breakfast.
My family and I visited this hotel for a portion of our stay. On our last day checking out, we received a doorstep letter. The letter stated the room detector alarmed for "smoking". We're traveling with our 3 year year old and as a non-smoking family, you could imagine my surprise. My partner blow dried her hair at the time of the "reported smoking".The front desk said the monitors aren't able to give detailed reports as to the type of smoke but I needed to speak with the manager Kristina Gomez Sunday. After speaking with Kristina Gomez, she is holding her ground and insistent we were smoking with no evidence besides a faulty report. Another way to make $350. If there was in fact smoking, it would've lingered the next day of our checkout. No common sense present.
If you're looking for a mediocre stay with poor service, you found your place.
Ambiance beautiful and great location
They charge me for parking and I didn’t park
We loved this property. It was me and my 7 yrs old daughter traveling. Everything was clean, the staff was extremely helpful & friendly. Our safe didn’t work and they fixed it within 30 min. The breakfast was good. They also had a bakery right in the hotel. The location was great with multiple restaurants around the hotel and all in walking distance. The beach was a 5 min walk away and the most beautiful hidden beach was a short uber ride away. Also in walking distance were several car rental providers. The hotel also has a small water park which my daughter loved.
Everything was great.
Excellent stay, all staff incredibly pleasant and helpful. Big shout out to Karina on the front desk. She went above and beyond to help us in a tricky situation. She is a great asset to the hotel and Marriott Group.
Location, room size, facilities and staff
Great Location
The smell of mold coming from the vent was not the vibe.
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