Residence Inn by Marriott San Juan Isla Verde

Hotels
•
Residence Inn
8.3 (750 reviews)
6500 Isla Verde Avenue, Isla Verde , San Juan , pr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Amenities
Room Size
Service
Cons:
Breakfast Quality
Cleanliness Issues
Staff Service

Categories

Cleanliness
7.85
Several reviews mentioned issues with smells and cleanliness.
Service
8.75
Mixed comments on service; some praised it, others pointed out rudeness.
Location
9.05
Many reviews highlighted the excellent location.
Room Quality
8.05
Guests appreciated room size and amenities, though some noted odors.
Amenities
8.55
Facilities were generally praised; some additional services noted.
Value for Money
8.05
Concerns raised about pricing compared to quality.
Food and Beverage
7.55
Breakfast quality was frequently criticized.
Overall Experience
8.55
Most guests reported positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:44

Property Description

Luxurious Amenities

Residence Inn by Marriott San Juan Isla Verde offers a range of luxurious amenities including free bikes, an outdoor swimming pool, and a fitness centre. Guests can also unwind in the shared lounge or enjoy free WiFi throughout the property.

Convenience at Your Fingertips

With an ATM on-site, a business centre, and a bar for relaxation, this hotel ensures convenience for all guests. The multilingual staff at the reception provide non-stop assistance, making your stay stress-free and enjoyable.

Prime Location

Located just 300 metres from Isla Verde and within close proximity to Pine Grove Beach and Museum of Art of Puerto Rico, this hotel offers the perfect blend of relaxation and exploration. Don't miss the chance to experience the beauty of San Juan at Residence Inn by Marriott San Juan Isla Verde.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 19 per day.

Location

Guest Reviews

8.3
Based on 750 reviews
Cleanliness: 7.85
Service: 8.75
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
C
Colette • extended_group • ca
8
2026-03-06 • via Nuitee
T
Thomas • couple • gb
10
Wonderful place to stay in San Juan
Pros:

Excellent stay, all staff incredibly pleasant and helpful. Big shout out to Karina on the front desk. She went above and beyond to help us in a tricky situation. She is a great asset to the hotel and Marriott Group.

Cons:

Location, room size, facilities and staff

2026-03-01 • via Nuitee
M
Michael • extended_group • us
8
Excellent and I would recommend pending the mold smell
Pros:

Great Location

Cons:

The smell of mold coming from the vent was not the vibe.

2026-02-28 • via Nuitee
K
Kellen • couple • us
1
Beware the property can change your reservation without your consent.
Pros:

I didn’t stay at the property because they decided to change my reservation to other properties on the last minute.

2026-02-25 • via Nuitee
K
Katherine • extended_group • us
10
Went for my birthday weekend and had an amazing time loved the hotel
Pros:

Clean friendly good breakfast

Cons:

I liked everything

2026-01-31 • via Nuitee
A
Antonio • couple • us
10
2026-01-30 • via Nuitee
S
Stephen • family_with_children • us
10
Pleasant, clean, courteous and attentive staff.
Pros:

Good selection, well prepared. Clean. Fresh and tasty.

Cons:

The oatmeal urn was broken for several days. The coffee was empty multiple times.

2026-01-28 • via Nuitee
A
Ana • couple • us
8
2026-01-28 • via Nuitee
N
Nancy • couple • us
8
It was a perfect solution when we missed a connecting flight, though pricey for what it was.
Pros:

Clean and friendly; fresh decor

Cons:

Location wasn’t great but. Dry close to the airport where we were stuck

2026-01-23 • via Nuitee
E
Elba • couple • pr
10
2026-01-20 • via Nuitee
E
Erick • couple • pr
10
2026-01-20 • via Nuitee
E
Emma • family_with_children • us
10
😏 satisfecha
Pros:

Excelente y variado

Cons:

Podrian hacer juegos como de bingo en la piscina

2026-01-19 • via Nuitee
M
Moses • couple • us
6
😌
Pros:

The breakfast was great on most days, I liked that the hotel was close to a lot of stuff. It was easy to get an Uber or walk to go get groceries

Cons:

I paid for an ocean view room and I didn’t get that. The hotel is far from the ocean, technically there are no rooms with a clear ocean view, they just had me pay extra for nothing.

2026-01-19 • via Nuitee
A
Antoine • couple • us
10
2026-01-14 • via Nuitee
K
Keiyiana • couple • us
10
2026-01-13 • via Nuitee
J
Jose Maria • family_with_children • ar
7
Pros:

Las habitaciones son correctas y la cama es
Cómoda. Ofrecen desayuno pero solo hasta las 9AM, lo cual es vacaciones es muy temprano. El sector de piscina es agradable. Es un hotel correcto.

Cons:

El aire
Acondicionado está graduado muy bajo y hace mucho frío en todo el establecimiento y habitaciones,
Sobre todo en enero.

2026-01-12 • via Nuitee
E
edith • couple • ie
9
2026-01-12 • via Nuitee
A
allowi • couple • co
9
Pros:

Las instalaciones

Cons:

Mi habitación era con bañera y no me fue asignado

2026-01-08 • via Nuitee
J
Jose • couple • do
8
Buena
Pros:

Buena

Cons:

El aire acondicionado no tiene dispositivo para apagar

2026-01-07 • via Nuitee
E
Edwin • couple • pr
10
2026-01-05 • via Nuitee