Trueman Court Luxury Serviced Apartments

Hotels
10 (797 reviews)
Trueman Street Trueman Court , Liverpool , gb

Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and modern apartments
Excellent customer service
Great location
Comfortable beds and quality bedding
Cons:
Minor issues with bathroom water
Low bed height in some rooms
No lift for prams

Categories

Cleanliness
10
Most reviews mention the apartments are clean, but there is one mention of brown water in the bathroom sink.
Service
10
Numerous mentions of friendly and helpful staff, especially in assisting guests with needs.
Location
10
Many positive comments about being close to key areas while still feeling quiet.
Room Quality
10
Most reviews highlight good room quality, though some rooms have minor issues like low beds.
Amenities
10
Most amenities were noted positively, but some lacked minor details like extra coffee pods.
Value for Money
10
Several guests mentioned it was great value for the quality provided.
Food and Beverage
10
Mentioned positively, but some guests suggested more variety in items like coffee pods.
Overall Experience
10
Guests expressed a high likelihood of returning and recommending the place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:41

Property Description

Luxurious Accommodation in the Heart of Liverpool

Convenient Amenities: Enjoy free WiFi, a fully equipped kitchen, and family rooms at Trueman Court Luxury Serviced Apartments. The units feature modern amenities like a dishwasher, oven, and microwave, ensuring a comfortable stay for guests.

Prime Location: Situated just 500 meters from Royal Court Theatre and less than 1 km from Liverpool ONE, our aparthotel provides easy access to popular attractions like the Liver Building and Lime Street Train Station. Explore the city with convenience from our centrally located property.

Nearby Attractions: Immerse yourself in Liverpool's rich culture with attractions like Western Approaches Museum just a stone's throw away. Whether you're traveling for leisure or business, our apartments offer the perfect blend of comfort and convenience.

Book your stay at Trueman Court Luxury Serviced Apartments for an unforgettable Liverpool experience.

Important information:

Trueman Court features no reception, self check-in and access via the FLEXIPASS app downloaded to your smartphone.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

10
Based on 797 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Dylan couple gb
10
2026-04-07 via Nuitee
J
Jean-Francois family_with_children ch
9
2026-04-06 via Nuitee
J
Joehal solo_traveller gb
10
2026-04-06 via Nuitee
L
Leanne Lily solo_traveller gb
3
Cons:

I recently stayed at this property and, unfortunately, my experience did not meet expectations, particularly given the price point of £200 for one night.

Firstly, the listing advertises the accommodation as having two bedrooms; however, in reality, it consists of one bed upstairs and another downstairs in an open-plan layout, which does not provide the level of privacy typically expected from a two-bedroom property.

Upon arrival, there was a homeless individual camping directly outside the property who behaved in a confrontational manner. This created an uncomfortable first impression and raised concerns about safety.

I also experienced significant difficulty accessing the property. The entry system via phone was unclear and did not work properly, requiring me to call the emergency contact number. The staff member who responded was unhelpful and, at times, rude—ending the call abruptly without resolution. When she later came to assist in person, her manner remained dismissive and unprofessional. There was no acknowledgement of the inconvenience caused, nor any apology for the situation. I also raised the issue of the individual outside, which was met without concern or reassurance.

Additionally, the key card provided did not function at all, leaving phone access as the only option.

While the apartment itself was clean and visually pleasant, several aspects detracted from the overall stay. The shower was underwhelming, and the check-out time of 10:30am felt early given the cost of the stay.

Overall, while the property has potential, the poor customer service and issues with access significantly impacted my experience. As a result, I would not choose to stay here again.

2026-04-06 via Nuitee
D
Dan couple gb
10
2026-04-06 via Nuitee
M
McKenzie couple au
8
2026-04-03 via Nuitee
R
Robbie extended_group gb
7
Pleasant stay
Pros:

The apartment is amazing and the location is great for a bit of quietness. Facilities have absolutely everything you would need.

Cons:

The beds were not for us as they are very low to the floor which was uncomfortable but this is due to the extremely low ceilings. Unfortunately we struggled to sleep both nights.

2026-03-30 via Nuitee
P
peter extended_group gb
9
Pros:

The greeting from the staff who help with parking and bags .

2026-03-30 via Nuitee
H
Harvey extended_group gb
10
2026-03-26 via Nuitee
O
Olivia extended_group gb
7
Decent for price, but studio not ideal for group travel
Pros:

Although it was a studio apartment, the space was well used. Good location, was handy within walking distance of liverpool's main attractions and Liverpool one bus station.

Cons:

can see how it would be suitable for a family, but as two couples travelling together there was little to no privacy. It wasn't the cleanest, dirty carpet upon entry and marks on walls etc. Both mattresses were hard as a rock so sleeping was a difficulty - pull out mattress was on the floor, and the 'real' bed was on a wooden platform, and wasn't a thick mattress at that. Walls and floors appear to be thin, we could hear everything that was going on in the building.

2026-03-26 via Nuitee
K
Kazimierz couple pl
10
Polecam dla par
Pros:

Lokalizacja i cisza

2026-03-23 via Nuitee
C
Claude-Alain solo_traveller ch
9
Appartement confortable idéalement situé au centre-ville
Pros:

J'avais l'appartement 7, très bien arrangé, bel équipement complet à la cuisine, avec machine à café nespresso. Il y avait tout ce qu'il fallait. L'appartement est moderne, la salle de bains très fonctionnelle et très belle. Et le logement est très bien situé, à 10 minutes à pied de la gare centrale (Lime Street), à 5 minutes des musées comme la Walker art allery ou le World Museum.

Cons:

Vous êtes dépendant d'internet pour accéder au logement, car il n'y a pas de réception. Donc il faut avoir internet (je n'avais pas d'internet à l'étranger) et la batterie de votre téléphone chargée). Mais il y a une présence de 10h à 16h à l'intérieur du bâtiment, dans les bureaux au sous-sol. J'ai pu téléphoner et quelqu'un est venu m'ouvrir. Ensuite, vous avez une carte pour ouvrir les portes, carte qui se trouve dans l'appartement. Le matelas n'était pas confortable, vous sentez les ressorts métalliques...

2026-03-23 via Nuitee
M
Mark couple gb
9
Pros:

Great location and good quality

Cons:

Not much

2026-03-19 via Nuitee
S
Somphet extended_group fr
9
Pros:

Very secure access to the apartment and properties

Cons:

It's a shame there's no washing machine.

2026-03-18 via Nuitee
L
Leah couple gb
9
Clean spacious studio in the heart of Liverpool
Pros:

A very clean and spacious studio apartment in the centre of Liverpool. Had all we needed for our x2 night stay. Easy check in process. Would really recommend

Cons:

Nothing. Everything was great

2026-03-16 via Nuitee
T
Tracy couple gb
10
Ideal location perfect for our stay.
Pros:

Very trendy apartment, well laid out.

Cons:

Very warm even with no heating on and no reachable windows.

2026-03-16 via Nuitee
R
Robert couple gb
10
great
Pros:

good location within city centre and good distance within train station. Nice and clean place , good facilities and easy access.

Cons:

Only thing was apartment was quite cold tried using radiators n werent rlly getting warmer however thats probably a problem from my part and not using them properly .

2026-03-12 via Nuitee
M
Marvin extended_group gb
9
2026-03-09 via Nuitee
N
Nicola couple gb
10
Definitely recommended
Pros:

The apartment was so clean, plenty of space and absolutely no hassle checking in/out. Second time staying and will definitely be back.

Cons:

Nothing bad to say at all.

2026-03-08 via Nuitee
M
Monique couple gb
5
Dissapointing
Cons:

Really overrated. Said it sleeps 8 - it’s sleeps 2 in one double bed and there is a sofa. Really overheated apartment, you have to pay £10 to speak to staff after a certain time.

2026-03-03 via Nuitee