Hotel Casino Grand Vía Dorada

Hotels
•
Independent
7.8 (147 reviews)
Av Ferrocarril Central 121, Zona Plateada, Pachuca, HGO, 42080 , Pachuca , MX
52-0-7716098410

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excelente atención
Hotel limpio y cómodo
Buena ubicación
Excelente servicio en todas las áreas
Cons:
Ruido por huéspedes en la noche
Recepcionista grosera
Problemas con servicios en la habitación

Categories

Cleanliness
7.85
Most reviews indicate the hotel is clean and new, favorable comments on cleanliness.
Service
8.65
Many reviews highlight excellent service, particularly in the restaurant.
Location
8.35
Positive sentiments about the location being central and near attractions.
Room Quality
7.35
Some comments about room size being small for families, but overall decent quality.
Amenities
7.35
Limited comments on amenities but mention of good bathroom supplies; slight complaints about noise.
Value for Money
7.65
Standard quality for this hotel tier.
Food and Beverage
7.85
Breakfast and restaurant experience received favorable mentions.
Overall Experience
7.35
General consensus about good experience, though some complaints need to be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:26

Property Description

Luxurious Amenities
Indulge in body treatments and facials, and enjoy complimentary Wi-Fi, concierge services, and a hair salon.

Dining Options
Savor a complimentary continental breakfast on weekdays, and choose from a variety of dining options, including a grocery/convenience store.

Convenient Location
Explore nearby attractions like the International Soccer Hall of Fame and David Ben Gurion Park. Enjoy easy access to the airport shuttle and free self-parking during your stay at Hotel Casino Grand Vía Dorada.

To book your stay at Hotel Casino Grand Vía Dorada and experience luxury in Pachuca, visit us online now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 13

See all policies

Location

Guest Reviews

7.8
Based on 147 reviews
Cleanliness: 7.85
Service: 8.65
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.65
Food and Beverage: 7.85
Overall Experience: 7.35
E
Eugenio • family
4
Pros:

Entrega de habitación dos horas después del check-in adicional nos dieron llave de una habitación ocupada, esto es un error garrafal que viola la privacidad del huésped y la confianza de que estás en un lugar seguro ..

2025-10-12 • via Nuitee
S
Sandra
6
Pros:

Me facturaron un importe mucho menor al que pagué en la app, en otros hoteles no me había pasado

2025-10-09 • via Nuitee
C
Cristian Michael
10
Pros:

El hotel es nuevo, se los mejores de Pachuca por mucho. Pero en medio de la nada

2025-10-06 • via Nuitee
F
Fel
10
Pros:

En general muy recomendable

2025-10-02 • via Nuitee
V
Viridiana
10
Pros:

El personal de recepción no es amable

2025-09-30 • via Nuitee
C
Cindy
10
Pros:

Esta muy centrica

2025-09-30 • via Nuitee
G
Gustavo
10
Pros:

Excelente atención

2025-09-28 • via Nuitee
E
Eder
8
Pros:

El hotel es nuevo y ademas muy limpio lo unico malo es el ruido y golpeteos de martillo en altas horas de la noche eso podrian controlarlo mas! Aunque esten dentro de un centro comercial.

2025-09-28 • via Nuitee
P
Pedro
6
Pros:

No conocí el área para mascotas, sabanas limpias, servicio de baño toallas e insumos para limpieza personal muy buenos

2025-09-28 • via Nuitee
S
SILVIA ALEJANDRA • family
8
Pros:

Un poco reducidas las habitaciones ya para 4 personas.

2025-09-26 • via Nuitee
Y
Yessica
2
Pros:

Rescatable el estacionamiento y el área donde se ubica

2025-09-25 • via Nuitee
G
Guillermo
10
Pros:

Todo bien

2025-09-25 • via Nuitee
C
Carlos • partner
8
Pros:

Deberían tener sus propios cargadores electricos para carro y sus propios cajones

2025-09-22 • via Nuitee
G
Gabriela • family
10
Pros:

Todo muy bien solo las almohadas están muy duras y altas, no pudimos descansar muy bien pero solo eso, todo lo demás excelente

2025-09-22 • via Nuitee
J
Juan Carlos
10
Pros:

casino, y buen alojamiento

2025-09-20 • via Nuitee
C
CLAUDIA
10
Pros:

Todo excelente

2025-09-18 • via Nuitee
A
Adrian • partner
10
Pros:

Breakfast was amazing, staff at the restaurant are amazing. The beds are extra firm (not my favorite) everything else was good.

2025-09-15 • via Nuitee
F
Fernando
10
Pros:

Buen servicio

2025-09-09 • via Nuitee
R
Rafael
10
Pros:

Excelente servicio en todas las áreas especialmente las personas del restaurante

2025-09-04 • via Nuitee
K
Karen • family
10
Pros:

Está en buena zona, cerca del museo del futbol y del rehilete , hotel limpio y cómodo.

2025-09-01 • via Nuitee