Home2 Suites by Hilton St. Louis Downtown

The parking accommodations were not user friendly. The staff parking the vehicles had a terrible smell of pot which transferred to the vehicles when they parked them. Understand that is legal these days but not a smell that I would like in my vehicle. The same was the case with the hallway and elevators within the hotel.

Great hotel. Clean, friendly staff. Free breakfast and convenient location. Only reason I have a 4 star rating is parking is not ideal. There is only the option for on the street parking $5 every two hours, or pay for valet that is $55 a night.

One of the best hotels I have ever stayed in.

Overall ok stay. Nothing spectacular; room was clean but seems outdated. The biggest concern was the surrounding area. You can only do street parking or pay $50+/night for valet (and your vehicle will still only be out in the street)…which is the concern because when we arrived at night to check in, there were homeless or just general transient people everywhere. At least 50+ roaming the street or sleeping on the street. Maybe this is normal for St. Louis but it didn’t make me feel safe for my family or vehicle. All the people were gone by the morning, but it reminded me of driving through LA Skid Row at night.

I wasn't able to check in because you needed $100 protection plan. And I got the booking plan. So I'm trying to get a refund since I never stayed

Staff helpful and friendly, the location lacks atmosphere

Thanks for the staff being so kind and helpful

Nice & Friendly staff, cleanliness was excellent and very spacious room with enmities. Complimentary breakfast was good but most of the things were almost finished at 9 am. Overall we enjoyed this stay.

Easy walking to the arch and all things downtown

There was plenty of things to do nearby and the location would be great if it weren’t for the very limited parking and you’d need to use their valet service ($55 per night before taxes, it was $115 for two nights after taxes) and there were a lot of homeless in the park right next to it. It generally felt unsafe to go out after dark. The staff was very friendly except for one valet driver who wasn’t nice to anyone. They need more than one valet driver at this location to accommodate 12 floors of guests. Otherwise it was a decent experience.

The St Louis Arch was near enough and so was dining

Parking garage was not available to park in unless you used valet. Had to find open parking on the street which has homeless (possible drug activity) in front of church directly next to hotel. Felt very unsafe and honestly I was afraid when leaving for the airport at 3:30 AM. All that said, hotel was clean and staff friendly.

From start to finish, our stay at this hotel checked every single box! The staff were warm, welcoming, and went above and beyond to make sure I felt at home. The room was spotless, beautifully designed, and stocked with thoughtful details that made my stay extra comfortable. The bed was incredibly cozy, and I slept better than I have in weeks.

The amenities were top-notch—everything from the excellent breakfast buffet to the efficiency style stocked room was well maintained and exceeded expectations. Location was perfect, with easy access to restaurants, shops, and local attractions, yet the hotel itself felt like a peaceful retreat.

What stood out most was the consistency of service. Every interaction, whether with housekeeping, front desk, or dining staff, was met with genuine kindness and professionalism. It’s rare to find a place where every detail is so carefully thought through, but this hotel nailed it.

I wouldn’t hesitate to recommend this spot to anyone looking for a stay that’s comfortable, convenient, and truly memorable. We’ll definitely be back!

Room was ok. Didn’t realize there was only valet parking for $55 a night or street parking which I did not feel comfortable in that deep of STL to park my brand new vehicle on the streets all night. Homeless people sleeping on the streets in front of it. Elevators didn’t work one morning and had to walk down flights of stairs with all my stuff. Ended up checking out a day early and went to another hotel.

Nice convenient room

The TV controller in the bedroom didn’t work and the toilet paper dispenser was broken and hanging off the wall! Water pressure was low!

Not a very good area. Armed guards were posted by the entrance.

Lot’s of great restaurants in walking distance and an easy walk to the arch and Busch Stadium.

Valet is kind of a mess, but everything else was ok.

Everyone from the front staff, to the cleaners and security. Everyone had great hospitality. Hotel was clean, the hot breakfast was great! Thank you Home 2 Suites for your generosity!