SpringHill Suites by Marriott Chester

Hotels
•
SpringHill Suites
8.6 (516 reviews)
12301 Redwater Creek Road , Chester , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Front desk (limited hours)
Access to nearby indoor pool
Fitness facilities (surcharge)
Swimming nearby

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and spacious rooms
Good food
Cons:
Dated room decor
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.49
Multiple reviews highlighted cleanliness issues such as stains in sheets and areas with holes in the bathroom.
Service
9.96
Staff were consistently praised for being friendly and accommodating, with many positive mentions from guests.
Location
8.5
Guests appreciated the convenient location near restaurants and attractions.
Room Quality
7.95
Some rooms had dated appearances and issues reported with bathrooms, which affected overall satisfaction.
Amenities
8.48
Amenities were generally satisfactory, although some guests noted a lack of towels and infrequent cleaning.
Value for Money
8.44
Balanced opinions about value, with some guests feeling it was overpriced given the room quality.
Food and Beverage
8.99
Breakfast and food options received positive feedback from several guests.
Overall Experience
8.96
Overall guest experiences were mostly positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:47

Property Description

Convenient Location
SpringHill Suites by Marriott Chester is ideally situated just 25 km from the Greater Richmond Convention Centre, offering easy access to key attractions such as the Museum of Confederacy and Virginia Commonwealth University School of the Arts.

Modern Amenities
Guests can enjoy a range of amenities including an indoor pool, fitness centre, and a 24-hour front desk for added convenience during their stay. Some rooms even feature a kitchenette equipped with a fridge and microwave.

Nearby Attractions
Explore nearby attractions like Rogers Stadium and Sycamore Rouge Theatre, both just 17 km away. With Richmond International Airport also in close proximity, your travels are made hassle-free at SpringHill Suites by Marriott Chester.

Book your stay now at SpringHill Suites by Marriott Chester for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 516 reviews
Cleanliness: 7.49
Service: 9.96
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
T
The Johnsons • solo_traveller • us
4
Cons:

The pool was dirty

2026-04-30 • via Nuitee
C
Claresa • extended_group • us
6
2026-04-26 • via Nuitee
S
Saisamrat • solo_traveller • nl
9
2026-04-25 • via Nuitee
P
Pakeesha • couple • us
3
2026-04-22 • via Nuitee
W
WHITLEY • couple • us
10
2026-04-21 • via Nuitee
M
Michelle • couple • us
10
Great warm welcome
Pros:

The front desk Agents

Cons:

Breakfast was crowded very few luggage carts

2026-04-21 • via Nuitee
H
Hemriette • couple • us
10
2026-04-16 • via Nuitee
J
Joe • extended_group • us
10
2026-04-09 • via Nuitee
A
Andrew • solo_traveller • us
7
Pros:

The staff was very friendly

Cons:

The room was very narrow and the air conditioner was blowing on me. Breakfast was ok

2026-04-08 • via Nuitee
J
Jessica • family_with_children • us
7
Comfotable stay for a night
Pros:

Comfy bed, friendly, good breakfast

Cons:

Needs deep cleaning and trundles need mattress pads cleaned and replaced, hallway smelled terrible

2026-04-07 • via Nuitee
T
Teresa • extended_group • us
10
Pros:

The service and The breakfast and the staff were nice and helpful

2026-03-29 • via Nuitee
S
Simone • solo_traveller • es
5
2026-03-19 • via Nuitee
D
Desirae • couple • us
1
Do not stay here.
Pros:

It does have a bar that isn’t open on Sundays.

Cons:

This place gave me the ick. I went into a room with a dirty bathroom. Sheets were clean but blanket had old blood stains. Appears to be bed bug stains but who knows the area is sketchy. I haven’t stopped itching since my booking and I went straight to the Landry mat and laundered all of my linens in fear of bringing home bed bugs. The managers never called me back.

2026-03-16 • via Nuitee
P
Patricia • extended_group • us
8
Pros:

Clean. Breakfast was good.

Cons:

No dislikes.

2026-03-04 • via Nuitee
N
Nyia • family_with_children • us
5
2026-03-02 • via Nuitee
A
Anita • solo_traveller • us
10
2026-02-27 • via Nuitee
E
Erik • solo_traveller • us
8
Pros:

Easy access

Cons:

Bathroom light

2026-02-26 • via Nuitee
M
Michael • couple • us
9
2026-02-09 • via Nuitee
E
Edward • couple • us
5
Pros:

Reception staff are wonderful.
The breakfast accommodations were very good.
The room was clean.

Cons:

Advertised as 2 Queens, beds were actually 2 full size.

2026-01-27 • via Nuitee
L
Leah • family_with_children • us
3
2026-01-26 • via Nuitee