Flag Design Hotel

Hotels
8.9 (3835 reviews)
Rua da Bandeira 140 , Viana do Castelo , pt

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Excellent central location
Beautiful architecture and charm
Comfortable rooms and beds for many guests
Clean and well maintained overall
Rooftop pool with pleasant views
Several guests praised the breakfast
Cons:
Breakfast often described as basic, poor or repetitive
Rooftop pool is small with few/no loungers and no parasols
Limited in-room amenities (no kettle, no welcome water, small/non-working minibar)
Some rooms small; reports of poor shower pressure and occasional cold/hot water issues
Uncomfortable mattresses/poor pillows reported by some guests
Perceived as expensive for what is offered

Categories

Cleanliness
9.5
Generally reported as clean and well maintained; rooms are cleaned daily per multiple reviews, though a few comments mentioned deteriorated or less-clean pool/terrace areas.
Service
10
Staff repeatedly praised as very friendly, attentive and professional across many reviews (reception and overall service highlighted).
Location
10
Consistently praised for a central, quiet and convenient location in the old town with easy access to sights and parking in some cases.
Room Quality
9.2
Many guests found rooms comfortable and charming with good beds, but several noted issues: some rooms are small, shower/water pressure problems, and occasional broken minibar/fridge.
Amenities
8
Charming building and a rooftop pool with views, but amenities received criticism: small pool, few/no loungers or parasols, no kettle or welcome water in rooms, limited pool facilities.
Value for Money
7.5
Mixed-to-negative: multiple guests felt the price was high for what was offered (basic breakfast, limited amenities), so perceived value is below excellent.
Food and Beverage
7
Breakfast sentiment is mixed-to-negative: several guests described the buffet as basic, poor or repetitive, though a number of reviews praised an extensive or very good breakfast.
Overall Experience
10
Majority of guests recommended the hotel, valued its charm, location and service — overall very positive stays despite some shortcomings in breakfast and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:01

Property Description

Luxurious Accommodation
Flag Design Hotel in Viana do Castelo offers 4-star luxury with rooms featuring modern amenities like flat-screen TVs, air conditioning, and private balconies in some.

Relaxation and Recreation
Unwind by the seasonal outdoor pool, enjoy a refreshing drink at the terrace bar, or socialize in the shared lounge.

Convenience and Connectivity
Benefit from 24-hour front desk service and stay connected with free WiFi throughout the property. Explore nearby attractions like the Shipyards of Viana do Castelo and Golfe de Ponte de Lima easily from this non-smoking hotel. Book your stay at Flag Design Hotel for a memorable experience.

Important information:

When traveling with pets, please note that an extra charge of 15€ per pet, per night applies and only pets with a maximum weight of 15 kilos, also the property does not allow pets from June 1st to September 21st.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 3835 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 10
V
Veronica solo_traveller es
8
Buenas ubicación y limpieza
Pros:

Ubicación y limpieza

Cons:

Desayuno mejorable.
Bastante escaso.

2026-08-29 via Nuitee
C
CARLOS couple fr
8
2026-08-28 via Nuitee
C
Conchi solo_traveller es
10
Como en casa.
Pros:

La arquitectura de la casa por dentro, una reforma respetuosa con lo antiguo pero moderna y actual.
El personal muy amable y cercano.

Cons:

Es difícil encontrar algo que no me gustase.

2026-08-28 via Nuitee
M
MARIA JOSE solo_traveller es
10
2026-08-28 via Nuitee
P
Palacio solo_traveller py
10
2026-08-28 via Nuitee
O
Oscar solo_traveller es
9
Pros:

Piscina en la terraza y el personal excelente.

2026-08-26 via Nuitee
A
Ana couple es
8
Buena ubicación, desayuno mejorable.
Pros:

La ubicación excelente, muy cerca del centro.

Cons:

El desayuno regular, el café de mala calidad, poca variedad de fruta y fiambres. Los huevos revueltos
más parecían una tortilla y sin acompañamiento de bavon

2026-08-26 via Nuitee
L
Leire solo_traveller es
8
Cómodo y acogedor
Pros:

Personal muy amable.
Buena localización. Nosotros aparcamos fácilmente en las inmediaciones.
Habitación tirando a pequeña pero acogedora y con camas cómodas.
Baño grande.
Piscina en la azotea en la que sería genial que hubiera tumbonas.
Desayuno correcto.

Cons:

La habitación necesita un poco más de mantenimiento. Por ejemplo, el colgador de las toallas estaba pegado a la pared y se cayó, la encimera del baño estaba rajada.
Se oye el ruido del pasillo.

2026-08-26 via Nuitee
N
NOVIDIS extended_group fr
9
Pros:

le SPA est trés bien, excellent massage

2026-08-26 via Nuitee
W
Wendy couple fr
6
Peut mieux faire
Pros:

Emplacement

Cons:

Nettoyage à revoir, petit déjeuner pauvre
Cher pour ce que c’est

2026-08-25 via Nuitee
C
Cédric family_with_children fr
9
2026-08-21 via Nuitee
B
Beatriz couple pt
8
2026-08-20 via Nuitee
B
Beatriz couple pt
8
2026-08-20 via Nuitee
J
jose solo_traveller es
8
Buena ubicación
Pros:

Ubicación y personal

Cons:

Las vistas de la habitación y alguna falta de mantenimiento en suelo y pared de la habitación.

2026-08-20 via Nuitee
J
Javier solo_traveller es
10
2026-08-18 via Nuitee
G
Gabriel extended_group fr
7
Pros:

Très bel hôtel

Cons:

Pour le prix des chambres étaient pas si fabuleuse

2026-08-18 via Nuitee
E
Elisa couple es
10
2026-08-18 via Nuitee
D
Daniel couple pt
10
2026-08-16 via Nuitee
C
christianus couple nl
4
Mooie plaatjes,daar is geluidsoverlast niet op te zien!
Pros:

Het ontbijt was prima.

Cons:

Geluidsoverlast van een pomp op de kamer,andere kamer gevraagd dit was geen probleem.zelfde plek een verdieping lager ook hier het geluid van een pomp.heet water uit de koud water kraan.in de eerste kamer werkte de airco niet.
Sauna was buiten gebruik.in onze beleving was de prijs veel te hoog voor het geen hun op de website beweren.

2026-08-16 via Nuitee
J
José Luís solo_traveller es
10
Pros:

La piscina

2026-08-16 via Nuitee