The Chequers

Hotels
Independent
9.2 (66 reviews)
16 London Rd, Knebworth, England, SG3 6JP , Knebworth , GB

Facilities

Electric car charging station
Free WiFi
Garden
Wheelchair accessible
Smoke-free property
Free self parking
Electric car charging station
Housekeeping on request
Banquet hall
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Poor breakfast communication
Unhygienic restaurant

Categories

Cleanliness
7.79
Bathroom was not cleaned properly, bath mat was dirty and toilet looked unclean.
Service
10
Friendly staff and welcoming stay despite issues faced.
Location
9.26
Hotel is on a busy crossroads, causing some noise.
Room Quality
8.8
Rooms are showing signs of age and decoration need.
Amenities
10
Loyalty scheme available, though breakfast issues noted.
Value for Money
10
Great value for money with spacious room.
Food and Beverage
7.75
Restaurant was overpriced, with food served on unhygienic platters.
Overall Experience
10
Mixed experiences but generally welcoming and spacious.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:33

Property Description

Dining Experience at the Restaurant: Enjoy a satisfying meal at the restaurant and quench your thirst at the bar/lounge.

Comfortable and Well-Equipped Guestrooms: Stay in one of 4 guestrooms with LCD televisions, complimentary wireless internet access, and bathrooms featuring shower/tub combinations and complimentary toiletries.

Convenient Location: Situated in Knebworth, The Chequers is within a 15-minute drive of attractions like Hatfield House and Welwyn Roman Baths.

Book your stay at The Chequers for a delightful and convenient experience.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 66 reviews
Cleanliness: 7.79
Service: 10
Location: 9.26
Room Quality: 8.8
Amenities: 10
Value for Money: 10
Food and Beverage: 7.75
Overall Experience: 10
P
Patrick
10
Pros:

Lovely small hotel
Felt like home.

2025-10-10 via Nuitee
P
Pamela
10
Lovely spacious room
Pros:

Lovely spacious room, good shower and very comfortable stay with all we needed except no breakfast was provided which we did know about. We found a lovely cafe down the road.

2025-10-08 via Nuitee
P
Peter
6
Pros:

Friendly staff. But hotel is on a busy cross roads so a bit noisy. Room was okay but a bit tatty.

2025-09-10 via Nuitee
D
David
4
Poor and no breakfast available
Pros:

Not a bad venue but.. rooms are showing need of decoration and getting tired, Air conditioning either didnt work or was set in a way that the room was still boiling and tiny window offered no respite.

There is an obvious disregard for the regulations and L8 water regulations obviously not followed by the amount of scale present on the shower heads, and portable appliance testing well overdue.

Resteraunt was overpriced & mediocre, still stuck in past serving on unhygienic wooden platters which the waiting struggle with so much server dropped chips all over table which really wasn't her fault.

2025-09-04 via Nuitee
J
Julie
8
Good stopover
Pros:

Welcoming stay
Loyalty scheme available
Sign up before your stay

2025-08-29 via Nuitee
K
Kristina partner
10
Pros:

What a great place to stay. Super spacious room, really welcoming staff and so clean. Price was a bargain and the restaurant food looked amazing sad that we had to leave early and before breakfast

2025-08-23 via Nuitee
T
Tony
10
A hidden jem
Pros:

Excellent hotel with great staff ....great value for money

2025-08-20 via Nuitee
R
Ronald
8
Pros:

Excellent room spacious clean and modern

2025-08-06 via Nuitee
S
Stephen
4
Pros:

I have unfortunately negative views about this property mostly based on poor communication about the 'included' breakfast (shown throughout my Expedia booking) which was one of the main reasons we chose this hotel. On arrival we were told that breakfast is only provided on Saturday and Sunday mornings because of a lack of staff. This obviously mean that our bookings were misleading as they stated that breakfast was included. The result was that we paid for something that was 'included' but then had to travel the next morning to find somewhere suitable to eat together for breakfast. Not great from the Chequers who presumably had not updated their details with Expedia. Expedia tried to contact the property afterwards but apparently they were unable to speak to anyone. Seriously?

There is also nobody on any front desk at all, or even in the property overnight so I am not sure what would happen in the event of an emergency.

And finally the bathroom in my room clearly had not been cleaned properly - the bath mat was dirty and looked used, and the toilet also did not look properly cleaned. Obviously after returning late there was no one to talk to about this. Not a nice experience.

2025-07-20 via Nuitee
W
Wing partner
6
Pros:

Bathroom was not ready with toilets unclean and without second row of toilets tissue

2025-06-02 via Nuitee
E
Evelyn
6
Disappointing
Pros:

Our room was facing the main road which was fairly noisy. The double bed was comfortable but small. The decor looked rather shabby particularly in the bathroom. The restaurant food was expensive for the quality of food on offer.

2025-05-15 via Nuitee
M
Matthew
10
Knebworth Chequers
Pros:

Excellent, friendly staff. Lovely large room, with grear amenities. Breakfast was fantastic - recommend the Eggs Royale!

2025-04-26 via Nuitee
N
Natalie
8
Comfortable beds.
Pros:

Our stay at The Chequers was comfortable and the location was perfect for the wedding we were attending. The beds were so comfortable and the refreshments provided were excellent.
We were disappointed that there was no breakfast available but fortunately the price of the room was reduced after speaking to the hosts. We found a lovely café in the town for breakfast which was great.
The only improvement I would ask for is a bit better communication regarding check out and using the 24 hour access which was a fire escape, which was difficult for our family member with mobility issues. We felt that we had to ask for information rather than it being readily available or being communicated on check in. But mainly a great stay and we wouldreturn.

2025-04-22 via Nuitee
C
colin partner
8
Pros:

We enjoyed our stay

2025-04-21 via Nuitee
V
Verified traveler
10
Spacious, clean, modern and comfortable
Pros:

We stayed here whilst attending a wedding at Coltsfoot Country Retreat and were so pleased with the facilities, parking, friendly staff, and the comfortable, spacious room. The breakfast included was delicious - the full English was huge! If we were needing somewhere to stay in the area again we would definitely visit again.

2025-04-20 via Nuitee
J
Joanna
6
Lovely room poor service
Pros:

The room was fantastic. Spacious and well stocked, although there were only 2 sets of towels and the room had been booked for 3. The bathroom was huge. However, having booked bed and breakfast, we were told on arrival that they no longer served breakfast and this would be reflected in the price, but there was a cafe down the road. Not ideal when travelling with a child.
Food was good, but £13.50 for a glass of wine is excessive.
Check out was confusing, as I hadn’t yet paid for the hotel I waited until check out time, 11.00 to leave. No one was there to pay, I tried calling, but no answer so had to send a message asking them to call me for payment. When I got home I checked my credit card statement to find payment had been taken without telling me, and no receipt offer.
Also because the pub wasn’t open we had to leave via their 24 hour access which is a metal fire escape. Not ideal with a suitcase.
I have yet to hear back from them regarding the message I sent. A shame because the room was lovely.

2025-04-18 via Nuitee
W
Wayne
8
Pros:

2night stay at the Chequers, comfortable spacious room.
Evening meal in the pub below very nice.
Facilities good, only down side was no breakfast, but other than that would definitely use again.

2025-04-15 via Nuitee
J
Jennie
8
Great stay
Pros:

Nice inn. Great room. Tasty breakfast and supper

2025-04-11 via Nuitee
D
Daniel
10
Nice overnight stay for work
Pros:

Great hotel with lovely food.
Was very clean and comfortable.
Only thing I would mention is that the staff were taking items from the external fridge/freezer at approx 7.30am with no consideration to the guests as they kept letting the door slam.

2025-03-30 via Nuitee
A
Amndeep
10
Pros:

Extremely comfortable bed , overall really impressed !

2025-03-26 via Nuitee