Holiday Inn Express & Suites Evansville Downtown by IHG

Hotels
•
Holiday Inn Express
8.2 (229 reviews)
20 Walnut Street , Evansville , US
+1 812-773-6655

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Safety deposit box
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Review Highlights

Pros:
Convenient location (walking distance to casino/restaurants)
Complimentary breakfast well-reviewed (hot, fresh, good options)
Comfortable beds and freshly cleaned linens
Helpful/professional front-desk staff and attentive breakfast/cook staff
Good danishes and coffee
Cons:
Cleanliness issues reported (dirty elevator, wrapper on floor, 'not very clean')
Room problems: tape on ceiling, unpleasant view, jetted tub issues, limited toiletries
No pool at this location despite advertising
Parking and bottled water fees upset guests
Inconsistent food quality (some items reported stale or rubbery)
At least one report of rude receptionist

Categories

Cleanliness
6.5
Multiple guests reported cleanliness problems (nasty elevator with spit, 'not very clean', trash/wrapper on floor) though some reviews noted rooms/beds felt freshly cleaned; overall cleanliness is below average.
Service
9.6
Mixed service reports but several strong positives (helpful/professional desk clerk, attentive cook checking on guests, breakfast attendant kept food fresh); offsetting isolated reports of a rude receptionist. Overall service is a strong point.
Location
9.6
Frequently described as convenient/within walking distance of casino and restaurants and 'perfect for us' — location is a clear strength.
Room Quality
7.8
Beds and linens praised as comfortable and clean, but multiple room issues were reported (tape on ceiling, poor view, a jetted tub that blew cold air, limited toiletries), resulting in an overall slightly above-average room score.
Amenities
7.5
Amenities are inconsistent: complimentary breakfast is good, but the property lacks a pool at this location (advertised), charges for parking and bottled water, and some room amenities were missing — moderate rating reflecting mixed signals.
Value for Money
7.6
Several guests cited poor value (high room price, bad view, food quality issues), while others appreciated free breakfast and comfortable beds; value is slightly below good but not disastrous.
Food and Beverage
9.2
Breakfast received many positive mentions (fresh, hot buffet, good danishes/coffee), though a few guests reported stale or poor-tasting items; overall food service is a notable positive.
Overall Experience
7.8
Guest experiences are mixed — some would stay again citing cleanliness, comfort and helpful staff, while others had serious complaints (rude staff, room problems, poor value). The net impression is mildly positive but tempered by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Accommodations
Holiday Inn Express & Suites Evansville Downtown offers air-conditioned rooms with a flat-screen TV, desk, and city views available in select rooms. Guests can enjoy the convenience of a coffee machine and fridge in every room, ensuring a comfortable stay.

Convenient Location
Located just 1 km from The Centre and Old National Events Plaza, and a short drive from Angel Mounds State Historic Site, our hotel provides easy access to Evansville's top attractions. With the Evansville Regional Airport only 9 km away, traveling to and from the hotel is a breeze.

Exceptional Amenities
Guests can stay active at our fitness center or seek local recommendations from our friendly staff at the 24-hour reception. Whether visiting for business or leisure, Holiday Inn Express & Suites Evansville Downtown guarantees a pleasant stay.

Important information:

Please note that an additional charge of US$ 50 per reservation will apply for early check-in and late check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 229 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.6
Room Quality: 7.8
Amenities: 7.5
Value for Money: 7.6
Food and Beverage: 9.2
Overall Experience: 7.8
N
Nicole • couple • us
10
Pros:

Good danishes and coffee

2026-10-20 • via Nuitee
J
Jennifer • extended_group • us
10
2026-10-17 • via Nuitee
J
Jason • couple • us
10
2026-09-17 • via Nuitee
M
Mr Bowling • solo_traveller • us
9
2026-09-13 • via Nuitee
J
Jolet • solo_traveller • us
10
2026-08-02 • via Nuitee
S
Sheree • couple • us
8
Pros:

Convenient to where we needed to go

Cons:

The elevator was nasty. Someone had spit on the glass and it was never cleaned out entire stay

2026-07-20 • via Nuitee
J
Jones • couple • us
8
It was truly nice.
Pros:

I loved they made sure you had everything you needed. Even all the way down to the cook checking on you.

Cons:

I truly wished they had an indoor pool or outdoor pool, because people travel with their kids.

2026-07-20 • via Nuitee
M
Mehrshad • solo_traveller • us
8
Cons:

Not very clean

2026-07-16 • via Nuitee
K
Kerry • family_with_children • us
2
Receptionist was rude. Perfectly healthy customers blocked the entrance for an hour.
Pros:

Nothing

Cons:

Everything

2026-07-06 • via Nuitee
M
Maria • couple • us
1
Won’t be back
Pros:

Not anything really

Cons:

The jetted tub blows out cold air when on, so didn’t get to use that much, the view SUCKS! You’re literally looking at utility poles and a building. Paid over $300 for this room that has tape on the ceiling, someone’s “sex candy wrapper” was on the floor .. yes it says “sex candy” and there wasn’t any body wash or hand soap hardly in the room ended up using the drop of shampoo that was there. Couldn’t ask to switch rooms as they were booked. The breakfast omelet tasted old, the sausage was rubbery, and the bagel was old. We won’t be back here! Could have stayed down the street with a better view for cheaper!

2026-07-05 • via Nuitee
K
Kasey • couple • us
10
Pros:

Very comfortable beds you could tell that the linens were freshly cleaned The beds were very soft.

Cons:

Sitting area did not have any Shade

2026-07-01 • via Nuitee
T
Tasha • couple • us
10
2026-06-30 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Clean, comfortable, convenient.
2026-06-26 • via Nuitee
J
jason • couple • us
10
2026-06-19 • via Nuitee
R
Robert • couple • us
10
Clean and comfortable! Loved the complimentary breakfast
Pros:

Location was perfect for us.

Cons:

No complaints

2026-05-28 • via Nuitee
S
Sullivan • couple • us
8
2026-05-27 • via Nuitee
B
Bonnie • family_with_children • us
7
Pros:

I was surprised when I got there that it was an added expense for parking and bottled water. 4.00 for water Is ridiculous when we used to get bottled water free in the room. At a different location
We should get free parking or at least you should have Told us before booking the room.
Nowadays it’s all about how can I make a buck

Cons:

Parking

2026-05-26 • via Nuitee
C
Cynthia • couple • us
10
It was an over night trip and it very comfortable. I would definitely stay there again.
Pros:

It was very clean and the desk clerk was very helpful and professional. The breakfast buffet was hot and perfect along with the attendant.

Cons:

It advertises that it has a pool which at this location there was not.

2026-05-21 • via Nuitee
G
george • couple • us
8
2026-05-16 • via Nuitee
K
Karen • solo_traveller • us
5
Pros:

It was located within walking distance of the casino and several restaurants. Also breakfast provided several good options and was kept fresh and hot. Dining area and hotel overall was clean.

Cons:

Front desk staff were not very welcoming.

2026-05-08 • via Nuitee