HiBird- Apartment and Suites Hotel

Hotels
8.7 (390 reviews)
1112 Ashford Avenue , San Juan , pr

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious accommodations
Friendly staff
Cons:
Cleanliness issues
Inconveniences with elevators

Categories

Cleanliness
8.11
Some guests noted cleanliness issues such as a need for deep cleaning in the shower and overall maintenance.
Service
9.08
Guests frequently mentioned friendly, accommodating staff who provided excellent service.
Location
9.12
The hotel is in a great location, very close to the beach and surrounded by restaurants and attractions.
Room Quality
8.57
Rooms were spacious and comfortable, although some guests found issues with small size and ventilation.
Amenities
8.6
Amenities include a pool, gym, and nice restaurant, though some areas need updates.
Value for Money
8.76
Guests felt the price was fair for the spacious accommodations and location.
Food and Beverage
8.61
The hotel offers options that cater to dietary restrictions, contributing positively to guest experience.
Overall Experience
8.78
Most guests expressed satisfaction with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:27

Property Description

Luxurious Amenities

HiBird- Apartment and Suites Hotel offers a sustainable 4-star accommodation just steps away from Condado Beach. The property boasts a private beach area, outdoor swimming pool, and on-site parking, ensuring a relaxing and convenient stay for guests.

Modern Comforts

Each unit at the aparthotel is thoughtfully designed with air conditioning, a flat-screen TV with streaming services, and a fully equipped kitchen. Guests can also enjoy the convenience of a private bathroom with upscale amenities and the option of a private terrace or balcony with stunning sea views.

Convenient Location

Situated near popular beaches and attractions such as Ocean Park Beach and the Museum of Art of Puerto Rico, HiBird- Apartment and Suites Hotel provides easy access to the best of San Juan. Book now to experience luxury and sustainability in paradise.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 390 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.61
Overall Experience: 8.78
M
Mariana • couple • lt
8
Pros:

Great staff, good location, modern design

Cons:

All was great except moldy smell from air conditioner due to the high humidity

2026-03-13 • via Nuitee
D
DANIELA • couple • us
7
2026-03-11 • via Nuitee
A
Arunabha • couple • gb
9
2026-03-09 • via Nuitee
V
Victoria • solo_traveller • us
3
Won’t return.
Pros:

Safe and clean

Cons:

Not sound proof. Can hear through walls. Basic hotel and way overpriced

2026-03-08 • via Nuitee
A
Annette • couple • us
10
Thank you for an easy breezy atmosphere where we felt very comfortable.
Pros:

We enjoyed our stay. Every staff member was helpful and eager to help us. The room was spacious and clean. Having Pure food available was great.

Cons:

The pool area was very plain. I would suggest putting some plants around to make it more inviting.

2026-03-06 • via Nuitee
E
Eduardo • solo_traveller • pe
8
Buena experiencia.
Pros:

Ubicación

Cons:

Nada

2026-03-02 • via Nuitee
W
Wigand • couple • us
10
Excellent
Pros:

Staff was excellent no issues.

2026-02-26 • via Nuitee
J
Josefina • family_with_children • mx
8
Excelente opción en Condado !
Pros:

La ubicación es excelente. El tamaño del espacio es excelente también. El desayuno también es muy bueno pero creo que eso es un negocio independiente del hotel.
Por otro lado el personal también fue amable.

Cons:

No me gusta que no hagan limpieza diariamente, sólo hacen la cama y sacan la basura. Por el precio debería estar incluído ! Tampoco me gusta que no te dan agua. La verdad nunca había estado en un hotel que no te incluyan limpieza y agua. Por otro lado hay otros detalles, como que no se puede apagar la luz del cuarto desde la cama. Sugiero que revisen el diseño de iluminación pues les falla mucho.

2026-02-25 • via Nuitee
P
Pascal • couple • ch
8
2026-02-08 • via Nuitee
J
John • couple • us
9
Pros:

Proximity to the beach. The restaurant had excellent food.

Cons:

The hotel uses essential oils throughout the property. I have sensitivity to scents. The scent bothered me to the point that we couldn’t not stay another night if we decided to extend our stay.

2026-01-31 • via Nuitee
D
Dario • couple • it
10
Tutto ottimo
Pros:

Tutto

2026-01-30 • via Nuitee
אביגיל avigail • couple • il
7
Pros:

המיקום מצויין .. צוות מעולה , יש במקום בית קפה והאוכל על בסיס " אוכל בריאות " הלובי נקי והצוות היה מקסים .

Cons:

החדר היה קטן , צפוף , המזרן והכרים לא היו נוחים לשינה .

2026-01-28 • via Nuitee
Z
Zuleyka • family_with_children • pr
9
Comfortable and Centric
Pros:

Everything was very good

Cons:

The parking was too narrow

2026-01-27 • via Nuitee
S
sanchez rodriguez • solo_traveller • es
10
Pros:

La ubicación y las instalaciones

2026-01-26 • via Nuitee
T
Tracey • family_with_children • us
8
Charming, well-located hotel close to the beach
Pros:

Great space, comfortable, well furnished with a fabulous location one block from beach. We loved the ease of getting to the hotel’s Beach Club. Area has lots of good restaurants and several markets. We loved the Hibird’s restaurant and took their great sandwiches to the beach several times.

Cons:

One room A/C unit was quite noisy and apartment was humid (though cool) despite several A/C units.

2026-01-21 • via Nuitee
B
Brionni • extended_group • us
10
2026-01-19 • via Nuitee
C
Cate • family_with_children • us
9
Great location, clean hotel
Pros:

Loved the location, it was so close to everything. Highly walkable. I also liked having a suite for our family. I would absolutely stay here again.

Cons:

The parking is small, so rent the smallest car you can for your needs. We had a minivan and had to park in the restaurant parking because our car was too large for the lot.

2026-01-19 • via Nuitee
S
Shawn • extended_group • us
10
Lots of room with a great location and incredible value for people that want their own bedroom or more room
Pros:

The property is very spacious and is an excellent location

We had a group of five and found the property to be clean and quite comfortable

It is a extremely short walk to the beach and surrounded by restaurants attractions, and even a casino across the street

We had two separate bedrooms , two full bathrooms with showers, a balcony, a proper dining table and a stocked kitchen

Overall, this was an extremely convenient stay at what I feel is a very fair price

Cons:

I can't really say I found much to complain about!

2026-01-06 • via Nuitee
J
Jennifer • solo_traveller • pa
10
2026-01-04 • via Nuitee
O
Omer • solo_traveller • us
9
Great location and staff, room layout can be improved.
Pros:

Specious room, especially the kitchen and living room.
Great location.
Very friendly and accommodating staff.

Cons:

Shower and sink setting not comfortable and there not enough privacy. Lack of shower pressure. Missing shower head with hose.
Not enough beds options.

2026-01-02 • via Nuitee