HiBird- Apartment and Suites Hotel

Hotels
8.7 (390 reviews)
1112 Ashford Avenue , San Juan , pr

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious accommodations
Friendly staff
Cons:
Cleanliness issues
Inconveniences with elevators

Categories

Cleanliness
8.11
Some guests noted cleanliness issues such as a need for deep cleaning in the shower and overall maintenance.
Service
9.08
Guests frequently mentioned friendly, accommodating staff who provided excellent service.
Location
9.12
The hotel is in a great location, very close to the beach and surrounded by restaurants and attractions.
Room Quality
8.57
Rooms were spacious and comfortable, although some guests found issues with small size and ventilation.
Amenities
8.6
Amenities include a pool, gym, and nice restaurant, though some areas need updates.
Value for Money
8.76
Guests felt the price was fair for the spacious accommodations and location.
Food and Beverage
8.61
The hotel offers options that cater to dietary restrictions, contributing positively to guest experience.
Overall Experience
8.78
Most guests expressed satisfaction with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:27

Property Description

Luxurious Amenities

HiBird- Apartment and Suites Hotel offers a sustainable 4-star accommodation just steps away from Condado Beach. The property boasts a private beach area, outdoor swimming pool, and on-site parking, ensuring a relaxing and convenient stay for guests.

Modern Comforts

Each unit at the aparthotel is thoughtfully designed with air conditioning, a flat-screen TV with streaming services, and a fully equipped kitchen. Guests can also enjoy the convenience of a private bathroom with upscale amenities and the option of a private terrace or balcony with stunning sea views.

Convenient Location

Situated near popular beaches and attractions such as Ocean Park Beach and the Museum of Art of Puerto Rico, HiBird- Apartment and Suites Hotel provides easy access to the best of San Juan. Book now to experience luxury and sustainability in paradise.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 390 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.61
Overall Experience: 8.78
M
Michael • couple • us
10
2026-04-24 • via Nuitee
N
Nairobi • couple • do
9
Maravilloso 🤩
Pros:

Lugar tranquilo

Cons:

La piscina principal estaba un poco sucia, y los forros de los camastros deteriorados.

2026-04-24 • via Nuitee
M
Maria • family_with_children • cl
10
Excelente depto precio calidad
Pros:

Ubicación y luminoso

Cons:

Faltaba luces para la noche

2026-04-22 • via Nuitee
I
Isabella • couple • us
10
2026-04-19 • via Nuitee
J
Jonathan • solo_traveller • us
10
Pros:

The staff was very good and helpful. Hector was fantastic and a wealth of knowledge.

Cons:

No microwave

2026-04-14 • via Nuitee
S
silvia • solo_traveller • es
10
2026-04-11 • via Nuitee
S
Sarah • solo_traveller • gb
6
Sound location, some improvements could be made
Pros:

Location was good - near the beach (with free sunbeds to use) and the restaurants. Swimming pools were pleasant, though filled with a lot of sand. Spacious room. The soaps in the bathroom were lovely.

Cons:

The AC - it honestly sounded like a truck. It did little for the humidity in the room. The bed was very soft, which I’m not a fan of, especially as when it’s warm (the AC goes on and off). It cost A LOT for 2 nights and not really worth it in my opinion, but my options were limited.

2026-04-08 • via Nuitee
S
Samuel • couple • ca
10
2026-04-06 • via Nuitee
C
Chacon • couple • us
8
We had a great time
Pros:

Location was great, the hotel itself was very clean and whatever they use for the scent in the lobby smelled really good.

Cons:

It was too pricy for the size of the room, the outdoor furniture was dirty being there was no cover .

2026-04-05 • via Nuitee
C
Carolina • couple • us
10
Extremely happy, great location, friendly and professional staff, new and updated rooms, clean, all good
Pros:

This is located in a great location walking distance of restaurants, the beach and shops

2026-04-02 • via Nuitee
O
Octavio • couple • us
9
Thank you for the kind stay
Pros:

Amazing

Cons:

Parking was small

2026-03-26 • via Nuitee
E
Evelin • couple • us
10
2026-03-20 • via Nuitee
M
Marcin • family_with_children • pl
10
2026-03-19 • via Nuitee
M
Mariana • couple • lt
8
Pros:

Great staff, good location, modern design

Cons:

All was great except moldy smell from air conditioner due to the high humidity

2026-03-13 • via Nuitee
D
DANIELA • couple • us
7
2026-03-11 • via Nuitee
A
Arunabha • couple • gb
9
2026-03-09 • via Nuitee
V
Victoria • solo_traveller • us
3
Won’t return.
Pros:

Safe and clean

Cons:

Not sound proof. Can hear through walls. Basic hotel and way overpriced

2026-03-08 • via Nuitee
A
Annette • couple • us
10
Thank you for an easy breezy atmosphere where we felt very comfortable.
Pros:

We enjoyed our stay. Every staff member was helpful and eager to help us. The room was spacious and clean. Having Pure food available was great.

Cons:

The pool area was very plain. I would suggest putting some plants around to make it more inviting.

2026-03-06 • via Nuitee
E
Eduardo • solo_traveller • pe
8
Buena experiencia.
Pros:

Ubicación

Cons:

Nada

2026-03-02 • via Nuitee
W
Wigand • couple • us
10
Excellent
Pros:

Staff was excellent no issues.

2026-02-26 • via Nuitee