Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Fabulous breakfast
Beautiful mountain location
Cons:
Unprofessional staff
Hidden fees

Categories

Cleanliness
10
Unprofessional staff and poor maintenance led to an unpleasant experience.
Service
10
Standard service quality, but unprofessional staff impacted perception.
Location
10
Located in the mountains, easily accessible by car.
Room Quality
10
Quality impacted due to management issues, such as A/C being turned off.
Amenities
10
Dinner service included, though there were extra charges.
Value for Money
10
Misleading hidden fees detracted from perceived value.
Food and Beverage
10
Fabulous breakfast that prepared guests well for the day.
Overall Experience
10
Mixed experience with significant positives overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:36

Property Description

Panoramic Views of Lake Garda

Luxurious Amenities

Convenient Location

Book your stay at Hotel Laguna today to experience the best of Lake Garda!

Important information:

Please inform Hotel Laguna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Upon request check in after 20.00 and up to 24.00 will cost an extra charge of 50 EUR

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Szilvia • family
4
Pros:

Unprofessional staff, misleading information (hidden fees) unpleasant experience. The front desk charge extra price for dinner. A/C was turned off by the management at night time.Feeling unwell like a poor quality hotel.

2025-09-22 • via Nuitee
U
Ulf • partner
10
Pros:

Wir (Paar) hatten einen schönen Aufenthalt. Das Hotel ist abseits in den Bergen gelegen und mit dem Auto gut zu erreichen. Das Frühstück ist fabelhaft und stärkt für den Tag. Wir können die Unterkunft weiterempfehlen.

2025-08-15 • via Nuitee