Pestana Douro Riverside - Preferred Hotels & Resorts, Lifestyle

Hotels
•
Pestana Hotel & Resorts
8.9 (4301 reviews)
Avenida Escritor Costa Barreto 360 , Porto , pt

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Great service
Comfortable rooms
Good amenities
Cons:
Location could be better
Some service issues at breakfast

Categories

Cleanliness
8.79
Overall cleanliness was outstanding based on multiple reviews.
Service
9.26
Personalized and attentive service mentioned in several reviews.
Location
8.3
Some reviews mentioned it was a bit far from main attractions.
Room Quality
8.75
Rooms are spacious and comfortable as noted in several reviews.
Amenities
9.28
Excellent facilities including pools and games room mentioned.
Value for Money
8.74
Good quality for the price based on guest expectations.
Food and Beverage
8.79
Breakfast received high praise, though some service issues at times.
Overall Experience
9.26
Many guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:42

Property Description

Luxurious Amenities
Featuring a year-round outdoor pool, indoor pool, fitness center, and terrace, Pestana Douro Riverside offers upscale amenities for guests to enjoy a relaxing stay.

Exquisite Dining
Indulge in culinary delights at the hotel's restaurant and bar, providing a gourmet experience with a picturesque view of the Douro River.

Multilingual Staff
Feel at ease with our 24-hour front desk staff fluent in English, Spanish, French, and Portuguese, ensuring a seamless and personalized stay for all guests.

Experience luxury and comfort at Pestana Douro Riverside. Book now for an unforgettable stay in Porto.

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 4301 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
F
Francisca • couple • pt
10
Muito relaxante
Pros:

Quartos espaçosos , cómodos e com uma vista incrível. A piscina exterior tinha uma vista extraordinária e o pequeno almoço era muito bom!

Cons:

Gostei de tudo

2026-06-06 • via Nuitee
O
Oscar • solo_traveller • ar
10
2026-06-06 • via Nuitee
J
joao • solo_traveller • pt
9
é sempre um excelente hotel e uma magnifica vista
Pros:

como so abre as 7h o pequeno alomoço e eu saí as 7h nao tive possibilidade de tomar o pequeno almoço

Cons:

o acesso a garagem é pelo exterior, entramos e saimos pelo mesmo sitio das viaturas, da outra vez que fiquei hospedado chovia , o acesso sendo pelo exterior nao nos podemos esquivar de uma chuva

2026-06-05 • via Nuitee
A
Abihssira • solo_traveller • fr
10
2026-06-05 • via Nuitee
P
Peter • couple • gb
9
Ideal city break hotel with extra comfort and facilities.
Pros:

The staff are the best feature of this hotel. Professional, courteous and couldn't do enough to help. Our room was lovely with a river view and we enjoyed use of the outdoor pool and sunbathing areas. We like to be based a little bit out of the centre and the location of the hotel was perfect for us with just a 40 minute river walk in the historic centre of Porto.

Cons:

The restaurant food / room service was just ok - didn't live up to all the other aspects of the hotel.

2026-06-05 • via Nuitee
E
Eva • couple • de
7
Tolle Lage, aber man benötigt taxi, Bus etc. Um ins Zentrum zu kommen.
Pros:

Die Lage

Cons:

Kleinkinder sollten nur zu bestimmten Zeiten in den Pool.
Etwas enttäuscht waren wir über die doch sehr legere Kleidung der Gäste beim Frühstück.

2026-06-04 • via Nuitee
A
Aluízio • couple • pt
10
Conforto com vista linda
Pros:

Vista do Douro, pequeno almoço, limpeza.

2026-06-03 • via Nuitee
B
Blenda • family_with_children • br
9
Pros:

Sem dúvida, o que mais gostamos do hotel foi a vista do quarto. Acordar, abrir a cortina e ter a vista do rio Douro foi maravilhoso. As instalações do quarto também são ótimas.

Cons:

A meu ver, o cardápio de refeições para almoço e jantar precisa melhorar. Pedimos uma sopa no jantar que estava muito rala; a carne do prato principal não estava no ponto solicitado; a quantidade de alimento oferecido não é correspondente ao valor pago; faltam opções de suco natural (da fruta mesmo e não pasteurizado).

2026-06-03 • via Nuitee
D
Dina • solo_traveller • gb
10
2026-06-02 • via Nuitee
L
Ludovic • solo_traveller • fr
10
Pros:

Magnifique hotel
Une vue sur le Douro Magnifique
Tout est top

2026-06-01 • via Nuitee
J
Julia • couple • br
9
Pros:

O grande diferencial é o excelente atendimento dos funcionários…

Cons:

Acho que o café da manhã poderia ser um pouquinho melhor.

2026-06-01 • via Nuitee
H
Helder • solo_traveller • pt
10
2026-06-01 • via Nuitee
V
Virginia • solo_traveller • de
10
2026-06-01 • via Nuitee
D
Daniel • couple • pt
8
Bom
Pros:

Localização

Cons:

Ginásio fraco e equipa do pequeno almoço pouco atenta ao cliente

2026-06-01 • via Nuitee
I
Ines • solo_traveller • pt
6
Pros:

Empregados simpáticos, conforto do quarto, vista.

Cons:

Limpeza da varanda do quarto e dos espaços comuns, nomeadamente piscina e zonas de espreguiçadeiras. Claramente têm menos empregados do que seria necessário para a capacidade do hotel.

2026-05-31 • via Nuitee
T
Teresa • extended_group • pt
8
Tem uma excelente localização , mas para ser um bom hotel de 5 estrelas faltam -lhe muitos requisito
Pros:

Achei o pequeno almoço muito pobre para um hotel de 5 estrelas e as comodidades do quarto também eram muito limitadas bem como o tamanho do quarto .

Cons:

O pequeno almoço , pouca variedade de pão , de frutas , não ter ovos feitos no momento , faltavam copos e os empregados pouco profissionais

2026-05-31 • via Nuitee
E
Edgar Ferreira • solo_traveller • pt
10
Impecável
Pros:

Do design, conforto,simpatia e atenção de todo o staff

Cons:

N.A

2026-05-31 • via Nuitee
P
Paulo Jorge • family_with_children • pt
10
Hotel fantástico de voltar certamente
Pros:

A piscina e a localização vista brutal sobe o Rio Douro

Cons:

Tudo impecável

2026-05-31 • via Nuitee
J
Julia • couple • gb
8
2026-05-30 • via Nuitee
L
Lindsay • family_with_children • gb
9
Relaxing, very clean hotel, which provides best of both worlds, closest enough to explore but also far enough away from
Pros:

Very clean, relaxing hotel!

Cons:

Little bit too far out, but recognise this is a compromise to get large pool

2026-05-30 • via Nuitee