Granbell Hotel Colombo

Hotels
GRANBELL HOTEL
9.2 (7578 reviews)
282/5, Kollupitiya Road , Colombo , lk

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great amenities
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Slow service at times
Food quality could improve

Categories

Cleanliness
8.59
There were some complaints regarding cleanliness and room amenities.
Service
9.56
Staff were commended for their helpfulness and attention to detail.
Location
9.6
The location is praised for its sea view and convenience.
Room Quality
9.55
Rooms are described as clean and comfortable with lovely views.
Amenities
9.58
The amenities are noted as very good, particularly the pools and spa.
Value for Money
9.04
Overall value is considered good, though some felt it was overpriced.
Food and Beverage
8.09
Food mentioned as standard; improvements suggested for buffet options.
Overall Experience
9.56
Overall experiences were positive despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:31

Property Description

Luxurious Accommodation
Granbell Hotel Colombo, located in the heart of Colombo, offers a luxurious stay just steps away from Kollupitiya Beach. The guest rooms are elegantly designed with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature balconies for a breathtaking view.

Relaxation and Recreation
Guests can unwind at the outdoor swimming pool or indulge in a pampering session at the sauna and hot tub. The fitness centre is perfect for those looking to stay active during their stay. Additionally, the terrace provides a serene spot to enjoy the sunset after a day of exploring the city.

Dining and Entertainment
Granbell Hotel Colombo boasts a restaurant and a bar, offering guests a variety of dining options. Whether you're craving local cuisine or international dishes, the hotel has something for every palate. The 24-hour front desk, room service, and currency exchange services ensure a seamless and enjoyable stay.

Experience luxury and comfort at Granbell Hotel Colombo. Book your stay now for an unforgettable experience in Colombo.

Important information:

From 1st October 2022 a mandatory tax of 2.5% for the Social Security Contribution Levy (SSCL) will be charged for all payments in local currency (LKR).

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 7578 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.56
J
Joanne couple gb
10
Convenient location, excellent pool and view.
Pros:

The view, the bed, the location, the pool all excellent.

Cons:

The instagram happy people with no manners!

2026-02-14 via Nuitee
C
Chiara couple ch
10
2026-02-14 via Nuitee
N
Nicolai solo_traveller de
7
2026-02-14 via Nuitee
C
Christian family_with_children de
10
hervorragendes Hotek
Pros:

sehr freundliches Personal

Cons:

alles gut

2026-02-14 via Nuitee
C
Christian family_with_children de
10
hervorragendes Hotel
Pros:

very friendly staff

Cons:

alles sehr gut

2026-02-14 via Nuitee
S
Sunna solo_traveller is
10
Perfect stay
Pros:

Great location, amazing facilities (surprise japanese toilet was a bonus), awesome rooftop bar and pool. 100% recommend

2026-02-14 via Nuitee
L
Lucy couple gb
7
Good for a short stay
Pros:

This is a good option if you are spending a short time in Colombo. Comfortable bed, sea view rooms have a beautiful view. Good value for money.

Cons:

Felt that the bathroom could be cleaner - some limescale and dirt in the corners. Very busy & waiting around for the lifts due to congestion is minorly annoying.

2026-02-14 via Nuitee
R
Rolf couple ch
7
Soweit angenehm aber immer noch Massentourismus
2026-02-14 via Nuitee
T
Tiphaine couple fr
9
Pros:

Chambre et literie très confortable
Piscine et rooftop
Salle de sport et jacuzzi vue mer

Cons:

Netflix ne marchait pas

2026-02-14 via Nuitee
N
Naomi solo_traveller au
3
The terrible customer service from check in to checkout ruined the whole experience and took away the nice hotel feature
Pros:

Balcony overlooking the ocean. Bath with ocean view.

Cons:

Opposite train station. Too loud.
Staff and customer service absolutely terrible.
Put me in a twin room when I paid for a king room cos I was a single person checking in. Swipes for lift didn’t work.
Room service took over an hour for dinner.
Reception staff slow and unhelpful.

2026-02-14 via Nuitee
V
Veronika family_with_children gb
9
2026-02-14 via Nuitee
G
Georgina couple gb
9
Excellent place to stay in Colombo
Pros:

This was an excellent place to stay in Colombo. Our room was a nice size with an amazing view of the sea. The reception area was very cool, sophisticated and soothing. The roof top area was a spectacular place to watch the sunset with infinity pools facing the sea and views all around of the city.

Cons:

Nothing.

2026-02-13 via Nuitee
L
Luca family_with_children it
10
Bello ma non ci vivrei
Pros:

Colazione molto ricca anche di opzioni vegetariane

Cons:

In camera c'erano tre letti singoli, ma noi avevamo prenotato una matrimoniale

Il prezzo è decisamente alto

2026-02-13 via Nuitee
N
Nihara solo_traveller lk
10
2026-02-13 via Nuitee
A
Annie family_with_children fr
10
Pros:

Tout était incroyable. Excellent rapport qualité prix !
Prendre absolument la vie mer ;)

Cons:

Rien

2026-02-13 via Nuitee
J
Jennie solo_traveller gb
10
Pros:

Rooftop bar and pool. Bath and view from the room.

Cons:

Waiting for lifts to take you anywhere in the hotel

2026-02-13 via Nuitee
B
Basma family_with_children fr
10
Pros:

Hôte incroyable vue et piscine magnifique sur le rooftop waw

Cons:

Ras

2026-02-13 via Nuitee
G
Gaëlle couple ch
5
Pros:

La piscine, le buffet du déjeuner et du soir

Cons:

Le lit était trop dur, les ascenseurs trop lents, le personnel de la réception vite débordé. Le prix est trop cher par rapport à l’offre

2026-02-13 via Nuitee
M
Mitsuya couple in
9
新しく綺麗、日本のホスピタリティを味わえるスタリッシュでモダンな快適ホテル!
Pros:

ホテル自体が新しく綺麗な上、客室は開放的かつモダンなつくりとなっており快適に過ごすことができました。日本企業が所有・運営するホテルとあって、日本人である私どもが満足のいくサービスを受けることができました。インフィニティプールからの眺望は抜群で、日本食レストランもあり大変満足のいく宿泊となりました。

Cons:

朝食レストランが混雑しておりなかなか着席できなかったこと(朝食会場がショートスタッフで、入口で座席を案内するスタッフはおらず、朝食を終えた座席の食器を片付けるスタッフも少なかったです)。それから、客室数の割りにエレベーターの台数が足りておらず待ち時間が長かった点が残念でした(G階から客室に上がる時、フロントのある1階に止まることがデフォルトになっており、それを解除するだけでも随分違うのではないかと感じました)。

2026-02-13 via Nuitee
S
sasha couple gb
9
Great stay at central and clean hotel
Pros:

Clean efficient and fantastic view of the sea. Great rooftop bar and pool too

Cons:

Blind in room was broken but quickly fixed when we complained

2026-02-13 via Nuitee