citizenM London Victoria Station

Hotels
CitizenM
9 (7976 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 7976 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
9
92ffc724f5977265bc61370e72f4f967 couple ca
10
2026-04-18 via Nuitee
D
d1a7db04a48a70759e239741b77a069a couple au
10
I’d stay here again and recommend
Pros:

Clean room. Quiet and dark when needed. Comfortable bed. Shower great pressure and temperature. Breakfast was the best buffet style we have ever had. Location perfect for buses and trains. Greggs round the corner.

Cons:

Missed having a kettle but not a big deal.

2026-04-18 via Nuitee
E
e5f043d57aef73332a43fb3ae2ba0a39 couple ch
10
2026-04-18 via Nuitee
A
a5fa2b465161731bd1d6908b1a210039 solo_traveller il
10
2026-04-18 via Nuitee
C
cda1ecae59877259ddc0f9732276b377 couple fr
8
Très bien
Pros:

À côté de la gare de victoria, métro et bus pour toutes les destinations.
Des bons restaurants et brunch à 10 mins à pied
Chambre propre
Bonne Literie

Cons:

Chambre petite et peu de rangement mais très bien pour un cours séjour

2026-04-18 via Nuitee
0
0e84e69ad10470f6e296f1701860fb6e extended_group us
10
Pros:

Loved the hotel however for 2 female friends traveling together, I would have preferred twin beds.

2026-04-17 via Nuitee
3
388ab37a05a172b4b10de64ef6ee3ca0 solo_traveller ng
9
2026-04-17 via Nuitee
C
c75293b949c67080998a123e80723893 solo_traveller ua
10
2026-04-17 via Nuitee
5
5d5b1636015d71f31d15818db32dfc87 couple gb
9
Great hotel will definitely consider for again
Pros:

Ideal location for what we needed a very funky hotel

Cons:

Rooms slightly on the small side but to be expected in central London

2026-04-16 via Nuitee
A
ae7f0b7015b571c8f2a4ae7308f914bc couple it
10
Pros:

posizione ottima e tecnologia meravigliosa

2026-04-16 via Nuitee
6
647bb2cff38572348eff379448b94072 couple gb
10
Pros:

The staff are nice and helpful. The room is clean and cosy.

Cons:

A little bit of noise in the morning

2026-04-16 via Nuitee
3
312ca3f82302702a2f62390edea1cea7 family_with_children ch
9
2026-04-16 via Nuitee
0
024717a46f7573812da7b840f48d1bc8 couple gr
10
Όλα ήταν σούπερ. Βαθμολογώ το ξενοδοχείο με άριστα.
Pros:

Το δωμάτιο είναι ίσως το πιο ήσυχο δωμάτιο ξενοδοχείου που έχουμε ποτέ επισκεφτεί. Η τοποθεσία του ξενοδοχείου είναι εξαιρετική. Γενικά είχαμε μία τέλεια διαμονή και σίγουρα θα επισκεφτούμε ξανά το ξενοδοχείο όταν βρεθούμε στο Λονδίνο. Ευχαριστούμε πολύ.

2026-04-15 via Nuitee
4
4d515c1949cc719e563dc61df38e4867 couple de
9
Pros:

We had a great stay at citizenM London Victoria Station. The hotel was very clean and comfortable, making it easy to relax after a day of exploring. Check-in and check-out were quick and hassle-free, which I really appreciated.

The location is excellent-some major sights are within walking distance, and for anything further, there are very good connections via the metro and bus nearby.

Overall, a convenient and pleasant place to stay in London. Highly recommended 👌

2026-04-15 via Nuitee
A
a0d0a640412a71a6761111e2e12cfbf2 family_with_children ch
9
Pros:

great

2026-04-15 via Nuitee
6
603bea42946d724fc08ee0954c13a1e5 family_with_children fr
9
2026-04-14 via Nuitee
7
737015a230d3703690fa3e0627b33d11 couple at
9
Top!
Pros:

Ich habe mich als alleinreisende Frau hier wirklich sehr wohl und sicher gefühlt. Das Zimmer ist zwar eher klein, aber genau das finde ich beim Alleinreisen angenehm. Besonders positiv fand ich auch, dass Duschgel, Shampoo und Conditioner zur Verfügung gestellt wurden und das Zimmer insgesamt sehr sauber war. Das Personal ist sehr freundlich und hilfsbereit.
Die Lage ist ein großer Pluspunkt: In der Nähe der Victoria Station (2 Minuten zu Fuß) gelegen, ist das Hotel super erreichbar und ein idealer Ausgangspunkt, um London zu erkunden. Auch zwei Musicals (Wicked und Hamilton) sind ganz in der Nähe, und generell kommt man von hier aus schnell überall hin.

Ein kleiner Hinweis: In der Umgebung sind teilweise einige Obdachlose unterwegs. Das ist vermutlich in einer Großstadt wie London nicht ungewöhnlich, aber ich wollte es dennoch erwähnen.

Insgesamt hatte ich einen sehr angenehmen Aufenthalt und würde das Hotel definitiv weiterempfehlen.

Leider si d die Zimmer doch sehr kühl, man kann zwar die Temperatur anpassen, passieren tut leider nicht viel, es blieb weiterhin eher kühl.

Es ist ruhig lärm hört man nicht viel zimmer scheinen auch gut gedämmt

2026-04-14 via Nuitee
4
47fdf0b4f60c717d2703804e1d24b96b couple gb
9
2026-04-14 via Nuitee
9
94141665585b72e0cedaaa1b7da2e201 couple it
10
2026-04-13 via Nuitee
7
75458a243fe071eff4a5d79abfde4dee couple it
8
Pros:

Tutto

Cons:

La pulizia nei giorni seguenti non hanno spolverato

2026-04-13 via Nuitee