citizenM London Victoria Station

Hotels
•
CitizenM
9 (7976 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 7976 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
G
Grant • solo_traveller • hu
7
Quite fun, except for between room sound insulation
Pros:

Funky style and art. Lighting via iPad

Cons:

Sound insulation. The neighboring guest was on a call late in the evening and I could hear it. Shockingly bad.

2026-03-28 • via Nuitee
B
Büşra • couple • tr
7
It was okay
Pros:

Staff were super kind and helpful and in the lobby there is free filtered water. Also lobby is great place to hang out and play board games.

Cons:

Rooms are very small and even though it is small, it was pretty cold. Maximum heat is 24 and heating is not working as it should. I was cold all the time, staff tried to help but it simply does not work. Also windows are not soundproof, you can hear all noises when you try to sleep. I knew that there were no tea or coffee in the rooms but in the lobby there should be free tea/coffee.

2026-03-28 • via Nuitee
ΔΗΜΗΤΡΗΣ • couple • gr
9
2026-03-28 • via Nuitee
E
Esteban • couple • es
9
2026-03-28 • via Nuitee
S
Sebastien • solo_traveller • fr
10
2026-03-27 • via Nuitee
C
Charles • solo_traveller • us
6
Overhyped Overpriced Underperformed
Pros:

The location by Victoria Station was great.

Cons:

If you want a full set of towels, wash cloth included, they will direct you to a store nearby where you can buy them. Seriously.

2026-03-27 • via Nuitee
Y
Yanina • solo_traveller • ua
7
2026-03-27 • via Nuitee
E
Eriksson • couple • se
8
Bra helg i soligt London.
Pros:

Bekvämt boende i bra läge.

Cons:

Inget att klaga på

2026-03-26 • via Nuitee
L
Luigi • solo_traveller • it
8
2026-03-26 • via Nuitee
M
Muslim • solo_traveller • kz
10
2026-03-26 • via Nuitee
L
Lukasz • solo_traveller • gb
8
2026-03-25 • via Nuitee
A
Anto • couple • hr
10
2026-03-25 • via Nuitee
G
Grégory • couple • fr
10
Pros:

L Emplacement et le charme des charmes

Cons:

Manque cafetière dans les chambres

2026-03-25 • via Nuitee
C
Callum • couple • gb
1
2026-03-25 • via Nuitee
A
Amedeo • couple • it
10
2026-03-24 • via Nuitee
A
AF • family_with_children • de
8
Hotel für Sight-Seeing perfekt
Pros:

Gepäckunterbringung beim Checkin da wir zu früh waren und noch nicht einchecken konnten. Ebenfalls beim Auschecken konnten wir unser Gepäck noch zwischenlagern. Ein guter service

Cons:

Leider nicht so gut gelaufen. Ich habe 3 Zimmer für 4 Personen gebucht, 2x war das Frühstück inkludiert, 1x für die Belegung des Zimmers mit zwei Personen leider nicht. Der Aufpreis vor Ort für das Frühstück war m.E. nicht angemessen.

2026-03-24 • via Nuitee
J
Jorge Mario • extended_group • es
8
2026-03-24 • via Nuitee
W
Wiktor • couple • pl
9
2026-03-24 • via Nuitee
M
Michele • couple • it
10
2026-03-24 • via Nuitee
K
Kao • couple • tw
7
Cons:

房間沒有提供電熱水壺及馬克杯，不知道要如何喝水

都要到1F Bar枱，去拿水瓶裝水

2026-03-24 • via Nuitee