citizenM London Victoria Station

Hotels
•
CitizenM
9 (8195 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 8195 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Adrian • couple • mt
9
Perfect location and Amenities , surrounded by Theatre shows.
Pros:

Staff were friendly and helpful. Room was spotless.
The lounge and reception areas were well designed, modern, comfortable for meetings. The bar and the food tables were very comfortable.
Victoria Transport stations just outside the hotel and surrounded by many theatre shows.

Cons:

Not applicable.

2026-05-09 • via Nuitee
R
RACHEL • couple • br
8
2026-05-09 • via Nuitee
Q
Quentin • couple • fr
10
Parfait merci beaucoup
Pros:

Super hôtel, idéalement situé. Nous avons beaucoup apprécié le personnel et les chambres, qui sont vraiment top !

L’hôtel est très facile à trouver et proche d’une grande gare ainsi que des bus.
Le service de bagagerie gratuit est un vrai plus pour profiter pleinement du dernier jour.

Nous recommandons sans hésiter et nous reviendrons avec plaisir.

2026-05-09 • via Nuitee
D
Daniela • family_with_children • it
8
2026-05-09 • via Nuitee
E
Elza • solo_traveller • fr
9
2026-05-09 • via Nuitee
N
NEREA • solo_traveller • es
10
2026-05-08 • via Nuitee
G
Giampaolo • solo_traveller • it
7
Pros:

La posizione

Cons:

Il letto matrimoniale addossato alla finestra, per salirci e per scendere bisogna passare sopra l'altro.

2026-05-08 • via Nuitee
L
Lothaire • solo_traveller • be
10
SUPER
Pros:

L hôtel est situé a coté de la station Victoria ,super facile pour prendre le métro . L hôtel est très moderne ,le personnel était super (je ne parle pas anglais et ils m ont aidé pour tout . Je reviendrai

Cons:

RIEN

2026-05-08 • via Nuitee
A
Ana • couple • lu
10
Pros:

Nous avons adoré cet hôtel. Situation idéal à côté de plusieurs lignes de métro. Personnel adorable. Chambre très bien imaginé avec tablette pour contrôler tout (amusant et facile à utiliser), lit très confortable et des touches d’humour un peu partout.

Cons:

Le fait que le lit soit contre la fenêtre ce qui oblige à déranger la personne avec qui on partage le lit pour entrer ou sortir. Mais nous comprenons que comme ça l’espace est optimisé.

2026-05-08 • via Nuitee
C
csalgues • extended_group • fr
9
Bien situé et accueillant.
Pros:

Personnel très accueillant.
Confort du lit.
Petit-déjeuner.

Cons:

Mur de la salle de bain presque transparent

2026-05-08 • via Nuitee
D
douglas • couple • gb
10
Having been to a number of Citzen M hotels. The same ethos. Comfort. Easy atmosphere is fantastic.
Pros:

The super friendly reception and the continued consideration of the staff makes the hotel a delight to return to. The modern design sets a fine standard to easy comfort.

Cons:

Not a single complaint.

2026-05-08 • via Nuitee
R
Rebecca • couple • gb
10
Pros:

Staff were very friendly and welcoming. The room was spotless and had a lovely view while being very quiet. Facilities were great.

2026-05-07 • via Nuitee
L
luca • family_with_children • it
9
Cons:

Colazione nella media , non eccezionale

2026-05-07 • via Nuitee
M
Maryam • couple • au
10
2026-05-07 • via Nuitee
R
Rossella • couple • it
10
Consiglio vivamente un soggiorno qui
Pros:

CONSIGLIATISSIMO, soprattutto per i giovani. Tutto perfetto. Dalla calorosa accoglienza, alle facilities della nostra stanza. Situato in un posto strategico per girare la città (a circa 200m da Victoria Station, dove si prende anche il treno diretto per Gatwick). In ogni camera è presente un iPad dal quale regolare luci, prese, pulizia a richiesta. Nella hall c’è anche a disposizione tap water per gli ospiti. Letto comodissimo. Ritorneremo con piacere.

2026-05-07 • via Nuitee
Z
Zuzanna • solo_traveller • pl
7
Pros:

Bardzo blisko do stacji Victoria, ale w bezpośrednim otoczeniu hotelu dużo osób bezdomnych, brudno i niebezpiecznie.

Cons:

Drogie śniadanie, brudna, poplamiona pościel

2026-05-07 • via Nuitee
C
Clément • couple • fr
10
Parfait
Pros:

La technologie

Cons:

Rien

2026-05-07 • via Nuitee
R
Ralph • solo_traveller • us
10
Hip place even if you’re not..
Pros:

Great showers!

Cons:

A bit different check in but not too bad

2026-05-06 • via Nuitee
E
Emma • solo_traveller • ca
8
2026-05-06 • via Nuitee
S
Sandra • couple • es
10
Funcionalidad top
Pros:

Alojamiento comodissimo, centrico y bien comunicado. Muy moderno y funcional. El
Perdonal super amable. De 10

2026-05-06 • via Nuitee