citizenM London Victoria Station

Hotels
•
CitizenM
9 (8379 reviews)
292 Vauxhall Bridge Road London SW1V 1AE , London , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small room size
Lack of basic amenities

Categories

Cleanliness
8.33
Some guests mentioned cleanliness issues, particularly related to the lack of housekeeping.
Service
9.8
Consistently noted as friendly and helpful by several guests.
Location
9.34
Great location with easy access to Central London and near Victoria station.
Room Quality
8.29
Rooms are described as small and sometimes uncomfortable, impacting the overall rating.
Amenities
8.32
Basic amenities lacking in some rooms, such as a kettle and toiletries.
Value for Money
9.28
Considered great value for compact rooms with good features and central location.
Food and Beverage
9.33
Breakfast praised highly; guests enjoyed the food provided.
Overall Experience
9.3
Majority of the guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:11

Property Description

Modern and Convenient Accommodation in the Heart of London

Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.

24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.

Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.

Book now to experience the epitome of modern hospitality in London!

Important information:

Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 8379 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
M
Miguel • solo_traveller • es
8
2026-06-27 • via Nuitee
J
Jacqueline • solo_traveller • ch
8
This is my second visit and would stay there again
Pros:

Location and bed was very comfortable.
Very friendly staff

Cons:

Think the double room is only suitable for one person as bed is up against window

2026-06-27 • via Nuitee
M
Michael • couple • ie
9
2026-06-27 • via Nuitee
W
Weijia • solo_traveller • fr
8
2026-06-26 • via Nuitee
A
Ana Belén • solo_traveller • es
9
2026-06-26 • via Nuitee
O
Oester • couple • ch
9
Pros:

Die Lage des Hotels ist ideal um die Stadt zu erkunden. Das Frühstück ist sehr ausgewogen, auch Veganer finden etwas. Die Zimmer sind schlicht, aber es ist alles da was man benötigt.

Cons:

Zu Zweit im Bett könnte es für ältere Personen etwas mühsam sein, da es nur einen einstieg hat. Wenn die hintere Person in der Nacht aufs WC muss, muss man über den anderen darübersteigen. Für uns war das aber kein Problem.

2026-06-23 • via Nuitee
S
Shane • solo_traveller • ie
8
2026-06-23 • via Nuitee
G
Guillermo • couple • ar
9
Muy biuen hotel para viaje de trabajo
Pros:

Basico , bueno

Cons:

Habitacion muy chica

2026-06-23 • via Nuitee
J
Jacqueline • couple • au
8
Excellent
Pros:

Close to Victoria station which was my requirement

Cons:

Staff were very helpful

2026-06-23 • via Nuitee
A
Ahmad • couple • sa
10
2026-06-23 • via Nuitee
M
Mark • couple • gb
8
Pros:

Efficient but friendly checkin/out. Very clean room and comfortable bed. Quirky/fun styling and features in the room.

Cons:

The bed was great to sleep on but the lack of access from the window side made it a bit impractical.

2026-06-22 • via Nuitee
M
Marianne • solo_traveller • no
8
2026-06-22 • via Nuitee
A
Aditya Krishna • couple • nl
8
2026-06-22 • via Nuitee
P
Pavlína • extended_group • cz
9
Pros:

Location, room equipment and design of the hotel is modern and nice.

Cons:

Invoice was not provided despite the fact all contact info was filled in and it was supposed to be sent to e-mail.

2026-06-22 • via Nuitee
Åsa • family_with_children • se
8
Mycket bra och otroligt bekvämt. Det var väldigt varmt väder, men skönt klimat inne på hotellet och i rummet
Pros:

Det är otroligt bekvämt med väldigt trevlig personal

Cons:

Frukostpriset och att det är ofräscha omgivningar utanför

2026-06-22 • via Nuitee
K
Kayleigh • couple • gb
10
Great weekend great location
Pros:

High tech clean and friendly

Cons:

Shower was cold

2026-06-22 • via Nuitee
R
Richard • couple • gb
8
2026-06-21 • via Nuitee
E
Emma • family_with_children • us
8
2026-06-21 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Uwielbiamy ten hotel! To był już nasz drugi pobyt w sieci citizenM w Londynie i po raz kolejny wszystko było na najwyższym poziomie. Udało nam się zameldować wcześniej, co było bardzo miłym gestem. Hotel jest niezwykle czysty, pokoje komfortowe, a sprzątanie odbywa się na życzenie. Dodatkowym atutem jest bardzo smaczne jedzenie. Zdecydowanie będziemy wracać!

2026-06-21 • via Nuitee
K
Kerry • solo_traveller • gb
10
2026-06-21 • via Nuitee