Genji Kyoto, a Member of Design Hotels

Hotels
Design Hotels
10 (282 reviews)
Hashidono-cho 362-3, Shimogyo-ku , Kyoto , jp

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Outstanding staff assistance
Charming and comfortable environment
Cons:
Minor maintenance detail with shower

Categories

Cleanliness
10
Generally positive, few mentions of maintenance issues.
Service
10
Staff was extremely lovely and helpful; went above and beyond.
Location
10
Convenient location, quiet yet close to attractions.
Room Quality
10
Rooms were large, comfortable, and beautifully designed.
Amenities
10
Fantastic facilities including a rooftop terrace and free bikes.
Value for Money
10
Great value considering the level of service and amenities.
Food and Beverage
10
Breakfast options were rich and available via room service.
Overall Experience
10
An outstanding stay; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:17

Property Description

Luxurious Amenities
Genji Kyoto offers a range of luxurious amenities such as free bikes to explore the city, a serene garden to unwind, and a stylish shared lounge and terrace for socializing.

Exceptional Services
Enjoy top-notch services including a delectable restaurant serving local cuisine, convenient room service for a cozy night in, and a reliable 24-hour front desk to cater to all your needs.

Prime Location
Situated near popular attractions like TKP Garden City Kyoto and Gion Shijo Station, Genji Kyoto provides easy access to the city center and Sanjusangen-do Temple, making it the ideal choice for your stay in Gionmachi.

Book now at Genji Kyoto, a Member of Design Hotels, and indulge in a luxurious stay with top-notch amenities and exceptional services.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 282 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Johannes couple ch
9
2026-02-14 via Nuitee
J
Julie couple gb
10
2026-02-12 via Nuitee
T
Terence family_with_children sg
10
Exceptional Stay at Genji Kyoto
Pros:

had an exceptional stay here. the room was impeccable and the hotel is as good as the reviews say

shout out to the staff as well for the wonderful service and special compliments to Eri-san who helped me so much along the way. also special mention to Ryo-san and Rino-san for helping me out on the first day with my missing passport

Cons:

the only minus might be that the hotel isn't on the main road so it isn't accessible at the door step by vehicles

2026-02-11 via Nuitee
P
Patricia couple es
10
Pros:

El diseño y buenas vibras que tenía

2026-02-08 via Nuitee
J
jennie couple gb
9
Gorgeous hotel , Charming Staff .
Pros:

The staff are wonderful , so efficient kind and helpful . Front desk and lovely bar man .
Design - Really great design
Neighbourhood charming

2026-01-29 via Nuitee
L
Leslie couple th
8
Pros:

Great staff

Cons:

Nothing

2026-01-25 via Nuitee
R
RYOUKO family_with_children jp
9
満足
Pros:

快適

Cons:

特になし

2026-01-20 via Nuitee
L
Lisa family_with_children au
10
2026-01-19 via Nuitee
L
Leslie couple th
9
Pros:

Great Staff

2026-01-02 via Nuitee
P
Phil couple gb
10
Great stay away from crowds in Kyoto
Pros:

Outstanding intimate hotel tucked away in convenient location in Kyoto. Delightful friendly and helpful staff.

2025-12-27 via Nuitee
S
Stephanie couple au
10
A 5 star experience!
Pros:

The most beautiful and luxurious experience! Staff were extremely lovely and helpful. One of favourite hotels and experiences we have ever had. We have been raving to everyone about our stay!

2025-12-20 via Nuitee
E
Eric couple us
10
2025-12-08 via Nuitee
M
Marybeth couple us
10
Perfect hideaway base to explore Kyoto
Pros:

The design and decor of the property was exceptional. Staff was very accommodating and personable.

2025-12-03 via Nuitee
おさむ couple jp
10
素敵で快適なホテル
Pros:

センス良いお部屋。
スタッフの笑顔での対応。
朝食のルームサービス。
屋上ガーデンからの鴨川や東山の眺め。

Cons:

シャワーの切り替えが分かりづらく、中立点のクリックが無いので停止が少し難しかっ。(些細な点ですが)

2025-11-28 via Nuitee
C
Carine solo_traveller ch
10
2025-11-26 via Nuitee
F
Felix couple ch
10
2025-11-19 via Nuitee
M
Maddy couple gb
10
Wonderful hotel on the river in Kyoto
Pros:

Loved everything. Beautifully designed hotel. Thoughtful touches in the room. Lovely staff. Great restaurant recommendations and they went out of their way to book restaurants. Great location. Fab walk down the river and only 10-15 mins from great bars and restaurants and also not far from the station.

Cons:

Nothing!

2025-11-01 via Nuitee
E
emilie extended_group au
10
Was the BEST.
Pros:

The best staff, loved Shin, Eri, Kou and everyone were so kind, thoughtful and caring. Made our stay even more enjoyable.

Cons:

That we had to leave!

2025-10-20 via Nuitee
L
Leyla extended_group gb
10
Fabulous Kyoto stay with beautiful roof terrace and free bikes!
Pros:

Beautifully designed hotel with a great ethic. Lovely location and super friendly and helpful staff the facilities and rooms were great and good value for money considering the standard.

Cons:

Nothing

2025-10-09 via Nuitee
N
Natalie partner
10
Pros:

A gem in the midst of a busy city. Warm and helpful staff. Amazing room and hotel design

2025-10-03 via Nuitee