Genji Kyoto, a Member of Design Hotels

Hotels
Design Hotels
10 (299 reviews)
Hashidono-cho 362-3, Shimogyo-ku , Kyoto , jp

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Outstanding staff assistance
Charming and comfortable environment
Cons:
Minor maintenance detail with shower

Categories

Cleanliness
10
Generally positive, few mentions of maintenance issues.
Service
10
Staff was extremely lovely and helpful; went above and beyond.
Location
10
Convenient location, quiet yet close to attractions.
Room Quality
10
Rooms were large, comfortable, and beautifully designed.
Amenities
10
Fantastic facilities including a rooftop terrace and free bikes.
Value for Money
10
Great value considering the level of service and amenities.
Food and Beverage
10
Breakfast options were rich and available via room service.
Overall Experience
10
An outstanding stay; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:17

Property Description

Luxurious Amenities
Genji Kyoto offers a range of luxurious amenities such as free bikes to explore the city, a serene garden to unwind, and a stylish shared lounge and terrace for socializing.

Exceptional Services
Enjoy top-notch services including a delectable restaurant serving local cuisine, convenient room service for a cozy night in, and a reliable 24-hour front desk to cater to all your needs.

Prime Location
Situated near popular attractions like TKP Garden City Kyoto and Gion Shijo Station, Genji Kyoto provides easy access to the city center and Sanjusangen-do Temple, making it the ideal choice for your stay in Gionmachi.

Book now at Genji Kyoto, a Member of Design Hotels, and indulge in a luxurious stay with top-notch amenities and exceptional services.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 299 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sandra couple us
10
Our best stay of our 3 week trip!
Pros:

Breakfast was excellent and beautifully presented. Location was perfect.

Cons:

Nothing.

2026-04-30 via Nuitee
P
Patrick family_with_children fr
10
Un établissement tout en délicatesse et en raffinement
Pros:

Un petit bonbon d’hôtel caché dans le Vieux Kyoto.
Il est tout petit, il est caché, il est dur d’accès (il y avait des travaux sur la route) mais une fois qu’on y est quel bonheur!!
Dès l’arrivée, on a l’impression de rentrer à la maison tellement l’accueil est gentil.
L’hôtel est magnifique, très belle décoration, ambiance chaleureuse et élégante… et notre chambre était waouh ! !
Petit jardin japonais sur la terrasse, chambre spacieuse, éclairages doux et une salle de bain de rêve, organique.
La seule chose que j’aurais pu reprocher (mais c’est moi et mes habitudes de voyageuse) c’est qu’il n’y a pas de buffet mais un petit déjeuner excellent, frais, raffiné, préparé à la minute et servi à table : vous vous régalerez. De toute façon ils ont tout ce que vous voulez, ils peuvent tout vous préparer.
Nous avons beaucoup de mal à quitter cet hôtel, son staff adorable et Kyoto

Cons:

Le lit d’appoint était un futon au sol. Après avoir ralé mon fils a dormi comme une souche.

2026-04-24 via Nuitee
M
Mark couple us
7
Small rooms, overpriced, great location.
Pros:

The location was great and the property was clean.

Cons:

The rooms were extremely small. We had trouble storing two bags in addition to having two people in the room. The staff were a bit unresponsive when I emailed for things like help with restaurant reservations. However, they were friendly and the location is great. It's just extremely expensive for what you get.

2026-04-16 via Nuitee
J
Julia solo_traveller de
10
Ein echtes Juwel direkt am Fluss. Wunderschöne Oase.
Pros:

Ausstattung, persönliche Betreuung, hervorragende Betten, individuelle Gestaltung der Zimmer und des ganzen kleinen Boutique-Hotels mit viel Liebe zum Detail.

Cons:

2 der Fahrräder waren wegen kleiner technischer Probleme (Schloss nicht funktionsfähig und platter Reifen) nicht zu gebrauchen. Das hätte man sehr leicht beheben können, wurde aber nicht gemacht. Zu kleine Räder für europäische und amerikanische Gäste.

2026-04-03 via Nuitee
K
Kirill couple us
9
Pros:

We got the whole house Japanese style. Very clean and cozy. Special credits to pillows - best sleep ever!
The hotel is not the middle of busy area - you have to walk about 15 minutes.
Pro tip - if you order a breakfast order one for each person. Hotel stuff told us that one order for two people is more than enough - so maybe we were just hungry and it's not an American size of dish.
Anyway it's great place to stay

Cons:

Nothing

2026-03-25 via Nuitee
E
Emmanuelle couple fr
10
Pros:

La localisation
La grande chambre avec la vue sur la rivière
L’accueil

2026-03-24 via Nuitee
S
Spencer couple us
9
2026-03-17 via Nuitee
A
ANNE CATHERINE extended_group be
10
Charmât hôtel calme et bien placé
Pros:

Cet hôtel est de taille agréable, au calme au bord de l’eau. Le design est épuré et très joli. Le personnel est très sympathique. Le prêt de vélo est un plus très apprécié.

2026-03-14 via Nuitee
B
Brenda couple za
10
We will stay here again when in Kyoto
Pros:

Beautifully designed hotel with so many great touches. The staff were exceptional & every detail thought about. It was very easy to get an uber just walking 2min. We loved having breakfast in our room - delicious Western breakfast. Our room had so much space with a desk plus dining table making it very comfortable & the view over the river was wonderful.

Cons:

Nothing

2026-03-10 via Nuitee
I
Isabella couple us
10
Romantic and relaxing.
Pros:

We stayed at Genji on our honeymoon and it was our absolute favorite place we stayed.

Beautiful hotel all around! A balance of aesthetics and functionality as well as a mix of Japanese and western design.

The staff was amazing - very welcoming and attentive. One thing that stood out to me is that I bought a little toy cat from a gacha machine and had it sitting out on the counter. The next morning at breakfast, the kitchen staff had added foam art to my cappuccino depicting the cat. I found so sweet and such a great representation of the attention to detail and thoughtfulness.

This is not a negative but just a note: the location is a bit further from the main areas on most tourist itineraries (Pontocho Alley, Gion, etc.) but has great subway connectivity to those areas. Also this is a great location if you plan to take day trips out of Kyoto station. The hotel is right on the river in a quiet neighborhood with local charm. One thing we loved is the sento Umeya just a couple minutes walk away.

Cons:

Nothing!

2026-03-01 via Nuitee
O
Osei-Kuffour, Jr. couple us
10
Incredible space and service.
Pros:

Breakfast in the room was incredible. But the layout of the space was surprisingly modern and traditional at the same time. I really loved the Quadruple Room. Its a gem.

2026-02-24 via Nuitee
J
Johannes couple ch
9
2026-02-14 via Nuitee
J
Julie couple gb
10
2026-02-12 via Nuitee
T
Terence family_with_children sg
10
Exceptional Stay at Genji Kyoto
Pros:

had an exceptional stay here. the room was impeccable and the hotel is as good as the reviews say

shout out to the staff as well for the wonderful service and special compliments to Eri-san who helped me so much along the way. also special mention to Ryo-san and Rino-san for helping me out on the first day with my missing passport

Cons:

the only minus might be that the hotel isn't on the main road so it isn't accessible at the door step by vehicles

2026-02-11 via Nuitee
P
Patricia couple es
10
Pros:

El diseño y buenas vibras que tenía

2026-02-08 via Nuitee
J
jennie couple gb
9
Gorgeous hotel , Charming Staff .
Pros:

The staff are wonderful , so efficient kind and helpful . Front desk and lovely bar man .
Design - Really great design
Neighbourhood charming

2026-01-29 via Nuitee
L
Leslie couple th
8
Pros:

Great staff

Cons:

Nothing

2026-01-25 via Nuitee
R
RYOUKO family_with_children jp
9
満足
Pros:

快適

Cons:

特になし

2026-01-20 via Nuitee
L
Lisa family_with_children au
10
2026-01-19 via Nuitee
L
Leslie couple th
9
Pros:

Great Staff

2026-01-02 via Nuitee