Best Western Ebbw Vale

Hotels
•
Best Western
7.8 (1105 reviews)
7 Bridge Street Ebbw Vale , Ebbw Vale , gb

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Parking challenges
Noise disturbances

Categories

Cleanliness
6.76
Mention of cleanliness issues including unclean mirrors and overpowering smells.
Service
8.73
Staff were described as friendly, helpful, and courteous throughout multiple reviews.
Location
7.77
Good location was frequently noted, though some parking issues were mentioned.
Room Quality
7.22
Mixed sentiment regarding room quality; mentioned issues with temperature and noise.
Amenities
7.75
Amenities were adequate, with decent breakfast and good common areas.
Value for Money
8.21
Several reviews highlighted excellent value for the price paid.
Food and Beverage
8.26
Breakfast received positive feedback, noted as delicious and well-prepared.
Overall Experience
7.73
Overall enjoyment of stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Modern and Convenient Accommodation
Level Inn, located in Ebbw Vale, offers comfortable rooms with a 24-hour front desk for your convenience. The rooms are equipped with flat-screen TVs and private bathrooms, ensuring a pleasant stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Level Inn. Choose from a variety of options including Full English/Irish, vegetarian, and vegan meals, catering to all dietary preferences.

Convenient Location for Exploring
With attractions like Newport Golf Club and Brecon Cathedral nearby, Level Inn is the perfect base for exploring the area. Plus, Cardiff Airport is just a short drive away for easy travel connections.

Book your stay at Level Inn now for a memorable and enjoyable experience!

Important information:

Please note that refurbishment work is being carried out until the end of February, however, this will not affect any guest service or reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1105 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.73
G
G J • solo_traveller • gb
7
2026-05-15 • via Nuitee
C
Chloe • solo_traveller • gb
8
2026-05-14 • via Nuitee
K
Kelly • couple • gb
8
Great value for money. Comfortable and enjoyable, would stay here again.
Pros:

Free parking. Large comfortable beds. Super friendly and accommodating staff. Location was ideal for where we needed to go. Brilliant breakies

Cons:

The only 2 things I could suggest would be firstly to have recycle bins. There were none in or around the property, secondly, the tv showed all these wonderful streaking Chanel’s available but none of them worked.

2026-05-11 • via Nuitee
M
michelle • solo_traveller • gb
7
Pros:

The staff were very friendly and helpful.

Cons:

I was happy with everything but just two things, one of which is out of the hotels control. Other customers were banging doors late at night. The other being I felt quite cold during my stay in the evening and morning as the temperature outside wasn't as warm as it should be.

2026-05-10 • via Nuitee
J
Jūlija • couple • gb
10
Very happy with this place.
Pros:

It was very clean and staff were very friendly.

Cons:

I liked everything about the property.

2026-05-10 • via Nuitee
T
TIM • family_with_children • gb
8
Very friendly staff. Location not for us.
Pros:

Great friendly staff. We stayed in a newly refurbished room which was very nice.

Cons:

No evening food, limited facilities

2026-05-10 • via Nuitee
J
justin • couple • gb
10
2026-05-06 • via Nuitee
P
Phillip • couple • gb
10
Brilliant
Pros:

Clean and tidy easy access great staff

Cons:

All good

2026-05-05 • via Nuitee
L
lewis • solo_traveller • gb
7
2026-05-05 • via Nuitee
C
Cynthia • couple • gb
8
2026-05-05 • via Nuitee
R
Roger • solo_traveller • gb
3
Pros:

Checking out

Cons:

Single bed, very cold room, trying to find room, no lift,no bedside lamp,had to park on road

2026-05-04 • via Nuitee
M
Ma Asuncion • couple • gb
10
Comfortable, convenient and best value for money.
Pros:

Convenience and easy access to town but of all the staff are amazing and helpful.

Cons:

None.

2026-05-03 • via Nuitee
D
David • solo_traveller • gb
10
2026-05-02 • via Nuitee
P
phil • solo_traveller • gb
5
Pros:

The staff were good and helpful although understaffed.

Cons:

The room was basic. Very small bathroom not well finished but the rainfall shower was good but the drain leaked over the floor. The room was tired. Again fixtures fittings and general finish was poor.

2026-04-30 • via Nuitee
M
Mike • solo_traveller • gb
6
Pros:

It said free Wi-Fi but that was very intermediate. The shower was very noisy. I don't know what the food was like we didn't eat there.
The staff was very very friendly and helpful, but that's the Welch for you

Cons:

It wasn't a very easy place to get to, seemed like a really strange place to put a hotel.
Not very good soundproofing between the rooms

2026-04-30 • via Nuitee
L
Lisa • family_with_children • gb
7
Family room decent size for 3 adults, hotel facilities average, breakfast poor with lack of essential ingredients &
Pros:

Ideal - central for where we were going

Cons:

Breakfast time.

2026-04-26 • via Nuitee
L
Leach • solo_traveller • gb
8
2026-04-25 • via Nuitee
S
Shawn • solo_traveller • gb
9
2026-04-21 • via Nuitee
P
Patricia • extended_group • gb
9
2026-04-20 • via Nuitee
R
Rebecca • solo_traveller • mt
7
Pros:

Staff helpful in trying to sort a problem with electricity in room. In the end moved to an other room.

Cons:

The smell of paint as we walked into the first room.

2026-04-19 • via Nuitee