Best Western Ebbw Vale

Hotels
Best Western
7.8 (1158 reviews)
7 Bridge Street Ebbw Vale , Ebbw Vale , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Parking challenges
Noise disturbances

Categories

Cleanliness
6.76
Mention of cleanliness issues including unclean mirrors and overpowering smells.
Service
8.73
Staff were described as friendly, helpful, and courteous throughout multiple reviews.
Location
7.77
Good location was frequently noted, though some parking issues were mentioned.
Room Quality
7.22
Mixed sentiment regarding room quality; mentioned issues with temperature and noise.
Amenities
7.75
Amenities were adequate, with decent breakfast and good common areas.
Value for Money
8.21
Several reviews highlighted excellent value for the price paid.
Food and Beverage
8.26
Breakfast received positive feedback, noted as delicious and well-prepared.
Overall Experience
7.73
Overall enjoyment of stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Modern and Convenient Accommodation
Level Inn, located in Ebbw Vale, offers comfortable rooms with a 24-hour front desk for your convenience. The rooms are equipped with flat-screen TVs and private bathrooms, ensuring a pleasant stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Level Inn. Choose from a variety of options including Full English/Irish, vegetarian, and vegan meals, catering to all dietary preferences.

Convenient Location for Exploring
With attractions like Newport Golf Club and Brecon Cathedral nearby, Level Inn is the perfect base for exploring the area. Plus, Cardiff Airport is just a short drive away for easy travel connections.

Book your stay at Level Inn now for a memorable and enjoyable experience!

Important information:

Please note that refurbishment work is being carried out until the end of February, however, this will not affect any guest service or reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1158 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.73
I
Ian solo_traveller gb
9
2026-07-11 via Nuitee
M
Martin solo_traveller gb
7
Can't complain for the price
Pros:

Staff where excellent from the guy on reception to the chef doing the brealkfast

Cons:

It is just looking very tired. No reflection on the staff. They kept everything clean

2026-07-11 via Nuitee
C
Cole couple gb
3
2026-07-11 via Nuitee
K
Kris solo_traveller gb
5
Poor service, noise at 1:00 outside look like people property arguing
Pros:

Nothing special

Cons:

Poor service .said dinner on site when asked at reception on check in he said dinner between 4-7
When I got there at 18:00 was told by chef who’s managing reception as well kitchen is closed??
What a joke after 5 hrs drive

2026-07-10 via Nuitee
J
James solo_traveller gb
1
Cons:

Human excrement on towel. Was refunded went elsewhere

2026-07-09 via Nuitee
B
Birgit solo_traveller de
5
Cons:

Die Umgebung war laut und das Zimmer sehr klein. Kein Kleiderschrank. Bad sehr eng, sehr kleines Handwaschbecken. Keine Abstellmöglichkeiten für Kosmetikartikel.
Der Frühstücksraum war ungemütlich und nur eine geringe Auswahl.

2026-07-09 via Nuitee
R
Rainer solo_traveller gb
6
2026-07-05 via Nuitee
R
Rainer solo_traveller gb
6
2026-07-05 via Nuitee
R
Ritva family_with_children fi
7
Perheen kanssa automatkalla Walesissa
Pros:

Aamiainen oli todella hyvä, englantilainen aamiainen. Hotelli sijaitsi lähellä kylää, n. 400 metrin päässä. Hyvät autopaikat.

Cons:

Olimme varanneet liikuntarajoitteisen huoneen. Muuten oli kyllä mukava huone, mutta kylpyhuoneen luiskaa pitkin vettä valui, kun kävi suihkussa. Muutenkin kylpyhuoneessa pitäisi olla lasta, jolla lattian voisi kuivata. Liikuntarajoitteisen henkilön on vaarallista käydä vc:ssä kostealla lattialla.

2026-07-04 via Nuitee
I
Ian solo_traveller gb
9
2026-07-04 via Nuitee
C
Clive solo_traveller gb
9
I've no criticism whatsoever. Perfect enjoyable stay.
Pros:

Staff were friendly and helpful. Food was good and location perfect. Car parking wss good. Room clean and tidy.

Cons:

Nothing

2026-07-03 via Nuitee
A
Alun solo_traveller gb
7
Pros:

The ambience...very relaxed. Lovely bar area. Rooms neat

Cons:

Bathroom sink ridiculously small. Shoeer Controls in Room 10 need attention as the shower was far too hot so couldnt have a proper shower

2026-07-03 via Nuitee
R
Richard solo_traveller ie
9
Pros:

Everything

Cons:

Nothing

2026-06-30 via Nuitee
A
Andrew solo_traveller gb
8
2026-06-30 via Nuitee
L
lisa solo_traveller gb
10
2026-06-29 via Nuitee
J
Jody couple gb
9
2026-06-29 via Nuitee
W
wayne solo_traveller gb
6
Pleasent
Pros:

Cold breakfast selection reasonable and a freshly cooked breakfast provided. Managed to get a park, is limited on space. Staff were good. Location suited work purpose.

Cons:

Restaurant not servicing evening meals when I was there and the bar had a limited selection of drinks. No air con in my room. Limit TV Channels.

2026-06-28 via Nuitee
J
Jeni solo_traveller gb
9
2026-06-26 via Nuitee
J
Jon solo_traveller gb
8
2026-06-25 via Nuitee
J
John couple gb
1
Shocking not up to modern day standards
Pros:

Poor

Cons:

The location it was more like a works canteen than a restaurant and the lack of amenities

2026-06-25 via Nuitee