NUMU Boutique Hotel, The Unbound Collection by Hyatt

Hotels
Unbound Collection by Hyatt
9.6 (115 reviews)
Nemesio Diez No 20 Colonia Centro , Querétaro , mx

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Spacious accommodations
Good parking availability
Cons:
Cold outdoor dining area
Miscommunication among staff
High prices at some dining options
Small gym size
Limited spa hours

Categories

Cleanliness
9.76
The hotel is clean as mentioned, with guests appreciating the cleanliness.
Service
10
Guests praised the staff for being friendly, professional, and helpful.
Location
10
The location is excellent with close proximity to attractions.
Room Quality
9.76
Rooms are noted to be lovely and spacious.
Amenities
9.26
Amenities are good, but some feedback indicates improvements could be made.
Value for Money
9.26
Value reflected some complaints about pricing, especially with dining options.
Food and Beverage
8.76
Food quality received mixed reviews, particularly a bad experience at the terrace restaurant.
Overall Experience
10
Overall experience rated highly despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:59

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities and stunning city views from your own private balcony.

Exceptional Services
Enjoy a seamless stay with our 24-hour concierge service, airport transfers, and room service for your convenience.

Relaxation and Dining
Unwind by the outdoor swimming pool, stroll through the lush garden, and savor delicious meals at our on-site restaurant and bar.

Experience the epitome of luxury at NUMU Boutique Hotel, The Unbound Collection by Hyatt in San Miguel de Allende. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 115 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 9.76
Amenities: 9.26
Value for Money: 9.26
Food and Beverage: 8.76
Overall Experience: 10
A
Alejandra couple es
9
2026-01-30 via Nuitee
C
Cheri couple us
6
The staff were there to get us transportation and they were very professional
Pros:

The staff were fantastic

Cons:

Nothing

2026-01-20 via Nuitee
I
Ivan family_with_children mx
10
RELAJACION
Pros:

Muy bonito el concepto, los alimentos muy ricos, muy buena ubicacion.

Cons:

No hay nada que no me gustara

2026-01-19 via Nuitee
J
Janet couple pe
10
Pros:

Todo

Cons:

Nada

2026-01-09 via Nuitee
I
Idayne extended_group us
10
Perfection
Pros:

The warm staff and the delicious food aside from a perfect location

2025-12-27 via Nuitee
C
Clara Patricia family_with_children co
10
Pros:

Hotel de lujo con excelente ubicación y atención

2025-12-26 via Nuitee
C
Catalina couple co
9
Un hotel muy agradable y una ciudad muy linda
Pros:

La ubicación es excelente, el entorno muy bonito, cerca del parque y a pocaos minutos caminando del centro, el personal muy amable, la habitacion muy linda.

Cons:

El desayuno es en un patio exterior y hacia mucho frío, nos ofrecieron cobija pero la comida se enfría muy rapido

2025-11-18 via Nuitee
D
Daisy extended_group us
6
Ok stay
Pros:

It was clean

Cons:

Miscommunication among staff, especially to book a dinner reservation and I went fur día de los muertos and the make up information changed . Not all the staff members are on the same page, services were overpriced.

2025-11-04 via Nuitee
G
Gregory family_with_children fr
10
2025-10-26 via Nuitee
S
Sergio family_with_children mx
10
Pros:

Excelente servico e instalaciones

2025-10-23 via Nuitee
C
camila partner
10
Pros:

La atención increíble, el hotel muy lindo con ubicación excelente

2025-10-13 via Nuitee
I
Irma partner
10
Pros:

ambos excelente

2025-10-10 via Nuitee
B
Barbara family
10
Pros:

Lovely property and wonderful staff.

2025-10-10 via Nuitee
A
alexandra webster
10
Pros:

Perfect trip and hotel. Staff were friendly and useful. The food was great. The location was perfect, in a quieter part of town and still walking distance to Downtown. Bed and pillows were good. My only recommendation is to change the conditioner in the showers, it doesn’t condition at all.

2025-09-26 via Nuitee
F
Fernanda
10
Pros:

El hotel divino, solo nos cambiaron de cuarto porque el aire no funcionaba bien de ahí en fuera todo increíble

2025-09-24 via Nuitee
G
GUADALUPE family
10
Pros:

El gimnasio está muy pequeño

2025-09-21 via Nuitee
M
Maria De Lourdes Figueroa partner
10
Pros:

The staff is absolutely wonderful—special thanks to Ximena, Baldemar and Tadeo for taking such great care of us. We loved the convenience of being within walking distance to everything. They gave us excellent restaurant recommendations and even helped us set up tours and winery visits. And of course, we can’t forget Pancho The Dog, the true star of the hotel, who always welcomed us with the best behavior like a true hotel owner.

2025-09-19 via Nuitee
M
Maria Gabriela family_with_children mx
9
Viaje en familia con mascota
Pros:

El lugar muy bonito , decoración super linda , la atención muy bien también , la ubicación está super , tiene estacionamiento , puedes ir con tu mascota .

Cons:

El restaurante de la terraza no me gustó nada . La vista muy bonita pero la comida mala y muy caro .
Quizá no elegimos los platos correctos y otros estaban bien . Pagamos caro y comimos mal .

2025-09-17 via Nuitee
C
cortes maria partner
8
Pros:

Cuidan mucho el medio ambiente y las habitaciones son muy espaciosas

2025-09-08 via Nuitee
M
María family
10
Pros:

Excelente hotel, atención y limpieza. Nos encanto

2025-08-30 via Nuitee