Tru By Hilton Naperville Chicago

Hotels
•
Tru by Hilton
8.6 (897 reviews)
1809 West Diehl Rd , Naperville , us
+1 630-305-8905

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Comfortable rooms
Cons:
Limited breakfast options
Some cleanliness concerns
Smaller room sizes

Categories

Cleanliness
8.33
Guests noted that rooms were clean and well-maintained, though there were minor cleanliness issues mentioned.
Service
9.1
Exceptional service from staff, particularly noted for responsiveness and helpfulness.
Location
8.94
Convenient location for local attractions, as noted by multiple reviews.
Room Quality
8.59
Rooms were deemed comfortable, but there were comments on them being smaller than desired.
Amenities
8.52
Amenities were good, though some guests wished for more on-site facilities.
Value for Money
8.38
Room pricing noted as reasonable, but some reviews mentioned higher rates being a concern.
Food and Beverage
8.23
Breakfast quality was generally good, but some guests felt the options were limited.
Overall Experience
8.7
Overall positive experiences highlighted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Modern Accommodation in Naperville
Experience comfort and convenience at Tru By Hilton Naperville Chicago, offering air-conditioned rooms with private bathrooms and a charming terrace.

Convenient Amenities
Enjoy a relaxing stay with amenities like a TV and complimentary toiletries provided in all rooms, ensuring a comfortable and enjoyable experience.

Helpful Multilingual Staff
Our friendly staff, fluent in English and Spanish, are ready to assist you with valuable tips and recommendations about the area at our reception desk.

Book your stay at Tru By Hilton Naperville Chicago for a delightful and memorable experience in Naperville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 897 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.94
Room Quality: 8.59
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.23
Overall Experience: 8.7
A
Ashley • couple • us
10
Would stay here again !
Pros:

Everything was great for the most part!

Cons:

Pool hours could be extended to be 21 up past 10 pm for the adults staying. Just a suggestion.

2026-06-21 • via Nuitee
N
Natasha • couple • us
8
2026-06-20 • via Nuitee
A
Anthony • couple • us
3
2026-06-20 • via Nuitee
R
Remmel • solo_traveller • us
10
Pros:

Rooms were very clean and well maintained. Great value for the price.

2026-06-17 • via Nuitee
R
Rebecca • family_with_children • us
2
Short, and not cheap.
Pros:

Friendly receptionist when we left.

Cons:

No water in the room. Greeted by someone on their phone. I just had been to a beautiful Hilton in Taos.

2026-06-17 • via Nuitee
J
Joyce • couple • us
9
2026-06-17 • via Nuitee
J
JEPKEMBOI • extended_group • us
8
2026-06-10 • via Nuitee
K
Kent • family_with_children • us
9
Great vibe for this fantastic hotel
Pros:

Great vibe from the moment you walk in the door. Loved the boards with local suggestions located outside the elevators. Thought the layout of the lobby was unique and presented a lively space. Room was spacious and clean. Bathroom was clean. Breakfast food was fine.

Cons:

The breakfast offering was fine, but by 830 pm, was out of several items and it took a bit to refill. Staff just fell behind a bit.

2026-06-08 • via Nuitee
J
Joey • couple • us
8
Pros:

Location was great, accessible, and the room had a pretty good view.

Cons:

Bit pricey for one night

2026-06-08 • via Nuitee
E
Evelyn Brakoa • couple • us
9
2026-06-07 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-06-02 • via Nuitee
G
Gwen • couple • us
10
2026-06-01 • via Nuitee
G
Gwen • couple • us
10
Friendly staff. Clean rooms with good beds. Decent breakfast. It was a good stay and good value in the Naperville area
2026-06-01 • via Nuitee
B
BEK • solo_traveller • us
10
2026-05-27 • via Nuitee
M
Maribel Ramos • family_with_children • us
9
Pros:

Great services

Cons:

full box
Couldn't speak to
someones fullbox

2026-05-26 • via Nuitee
W
Welch • couple • us
10
2026-05-25 • via Nuitee
G
G • extended_group • us
10
2026-05-25 • via Nuitee
M
Megan • family_with_children • us
9
Nice hotel that is clean and comfortable.
Pros:

The lobby is great! The water bottle station, pool table and access to snacks that can be purchased is ideal. If you are traveling with a group the lobby would be great! A perfect spot to hang out at.

The room was clean and the beds were comfortable. The room is small however the room had a lot of shelves for suitcases and bags.

2026-05-25 • via Nuitee
J
Jewliza • couple • us
8
2026-05-24 • via Nuitee
B
BEK • solo_traveller • us
10
2026-05-23 • via Nuitee