Best Western Plus Amarillo East Hotel

Hotels
•
Best Western Plus
8.9 (511 reviews)
1505 Ross St , Amarillo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
First aid kit available
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Cons:
Breakfast quality
Towel issues
Safety concerns

Categories

Cleanliness
8.73
Most reviews indicated the hotel was clean, but few mentioned issues with towels and concerns over potential allergens.
Service
9.4
Staff was repeatedly described as friendly, helpful, and pleasant, contributing positively to overall experience.
Location
9.14
Convenient location with nearby restaurants and easy access to the freeway, but some concerns over safety in the area.
Room Quality
8.89
Spacious rooms with comfortable beds and natural light, although some issues with cleanliness of bedding were noted.
Amenities
8.82
Good amenities including hot tub and swimming pool, but there were some comments on the breakfast quality.
Value for Money
8.68
Affordable hotel with decent value for its amenities and location, though some suggestions for improvement were made.
Food and Beverage
8.23
Breakfast options received criticism; improvements are needed for higher satisfaction.
Overall Experience
9.3
Overall positive experiences reported, with many guests expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:11

Property Description

Luxurious Amenities
The Best Western Plus Amarillo East Hotel offers a range of luxurious amenities for guests to enjoy, including an indoor pool, fitness centre, and a relaxing hot tub.

Convenient Location
Situated in Amarillo, just 5.2 km from Austin Park, our hotel provides easy access to nearby attractions and activities, making it the perfect choice for travelers looking to explore the area.

Modern Comfort
With free WiFi throughout the property and rooms equipped with a fridge, guests can stay connected and enjoy the comforts of home during their stay at the Best Western Plus Amarillo East Hotel.

Experience comfort and convenience at its finest - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 511 reviews
Cleanliness: 8.73
Service: 9.4
Location: 9.14
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.3
H
Heather • couple • us
9
2026-02-13 • via Nuitee
T
Tammy • couple • us
10
2026-02-09 • via Nuitee
J
Jason • couple • us
10
2026-01-20 • via Nuitee
N
Nelson • family_with_children • us
8
2026-01-19 • via Nuitee
W
Wanda • family_with_children • us
9
2026-01-19 • via Nuitee
D
Dianne • extended_group • us
9
2026-01-19 • via Nuitee
N
Nelly • family_with_children • us
3
Towels were less then desirable. Unlimited pool time would be nice
Pros:

The room was nice and clean until I saw the old torn towels I was given in my room

Cons:

I only stayed to enjoy a dip in the hot tub and take a swim
But I was driving and didn’t make it in time to go for a swim

2026-01-19 • via Nuitee
A
Aubrey • couple • us
9
2026-01-19 • via Nuitee
M
Mark • couple • au
1
Nice property but are still holding deposit.
Pros:

They put a hold on my credit card almost a month ago which still has not been released.

Cons:

As above

2026-01-14 • via Nuitee
E
edward • couple • us
4
2026-01-02 • via Nuitee
E
Elizabeth • couple • us
10
2025-12-31 • via Nuitee
R
Romina S. • couple • us
10
Great experience.
Pros:

Great location, affordable hotel, with spacious room/bathroom, comfortable beds, clean and pet friendly. There are food options around, and a gas station very close. Great stay overall.

Cons:

N/A

2025-11-23 • via Nuitee
G
Glennda • solo_traveller • us
10
2025-11-14 • via Nuitee
J
Janice • solo_traveller • us
8
Pros:

Clean, comfortable, pet friendly

2025-10-21 • via Nuitee
D
David • solo_traveller • us
10
2025-10-20 • via Nuitee
C
Cyndi • family
10
Pros:

Property is very modern and clean.
The girl that checked us in was very helpful.

2025-10-12 • via Nuitee
J
Jesse
6
Pros:

The bed is stiff and the pillows are really small

2025-10-11 • via Nuitee
C
Carol • solo_traveller • us
10
2025-10-05 • via Nuitee
J
Jerry
4
Pros:

fire alarm went off at :15 am. Hotel evacuated, then went bact end after fire department left. Never heard a word from staff. Will not return to that location.

2025-09-29 • via Nuitee
M
Milka
8
Pros:

La habitación estaba muy limpia el equipo de empleados muy bien !!! Lo único el desayuno puede ser mejor el huevo !! Estaba malo !!! O tal vez para mi paladar le doy un 3

2025-09-28 • via Nuitee