Hotel Ibiza Plaza

Hotels
8.8 (82 reviews)
Vía Gustavo Baz No. 66-A Col. Centro Col. Centro , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good food quality and value
Attentive staff and services
Cons:
Some service inconsistencies
Hard mattresses in rooms
Location may feel like a motel to some

Categories

Cleanliness
8.85
Many reviews mentioned the cleanliness positively, citing clean rooms and well-maintained facilities.
Service
8.55
There were mixed reviews about service; however, many guests noted attentive staff.
Location
8.95
Guests appreciated the central location, making it easy to access various amenities.
Room Quality
8.45
Rooms are spacious and comfortable, but some found the mattresses a bit hard.
Amenities
8.75
Facilities and overall amenities were praised, with no significant complaints.
Value for Money
8.85
Most guests felt they received good value relative to the quality of service.
Food and Beverage
9.05
The quality of food received high praise, especially the breakfast options.
Overall Experience
8.95
Guests generally reported positive experiences, highlighting various aspects of their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:00

Property Description

Luxurious Accommodation
Hotel Ibiza Plaza, located in the State of Mexico, offers a 4-star experience just 12 km from Soumaya Museum. Each room is elegantly furnished with modern amenities including air conditioning, flat-screen TV, and a private bathroom with bathrobes.

Dining and Relaxation
Indulge in exquisite dining with options like à la carte or American breakfast. Unwind at the hot tub and sauna available for all guests, ensuring a relaxing stay at Hotel Ibiza Plaza.

Convenience and Service
Benefit from services like a concierge, room service, and currency exchange, making your stay hassle-free. With a 24-hour front desk and free WiFi, the hotel ensures all your needs are met promptly.

To experience luxury and convenience at its best, book your stay at Hotel Ibiza Plaza today!

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 8 years old and over stay for MXN 287.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 82 reviews
Cleanliness: 8.85
Service: 8.55
Location: 8.95
Room Quality: 8.45
Amenities: 8.75
Value for Money: 8.85
Food and Beverage: 9.05
Overall Experience: 8.95
R
Ruben • extended_group • mx
8
Buena alternativa
Pros:

No tomé desayuno, el personal, excelente. Muy buena ubicación

Cons:

Un poco de ruido en la habitación por tráfico en la calle

2026-03-28 • via Nuitee
B
Blanca • family_with_children • mx
10
Pros:

La cama está muy cómoda

2026-03-28 • via Nuitee
R
RAUL RICARDO • extended_group • mx
8
aceptable
Pros:

no me quede a desayunar por temas laborales pero la habitacion muy bien

Cons:

que entras a un motel practicamente

2026-03-24 • via Nuitee
A
Angel • family_with_children • mx
5
Falta empatía
Pros:

Limpio, cómodo, bien cuidado

Cons:

No respetaron mi reservación, aún cuando se hizo una llamada de recordatorio , por poco nos quedamos sin habitación

2026-03-13 • via Nuitee
J
Jose Miguel • family_with_children • mx
10
2026-03-10 • via Nuitee
F
Francisco • couple • mx
10
Pros:

TODO MUY BIEN

2026-03-09 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-03-05 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-03-05 • via Nuitee
I
Ivan • family_with_children • mx
9
2026-03-02 • via Nuitee
P
Peña • family_with_children • mx
10
Pros:

La atención del personal

Cons:

No tengo comentario en contra

2026-02-10 • via Nuitee
V
Veronica Karina • family_with_children • mx
9
Cons:

Lo único malo fue que cuando llegué a mi habitación había ropa interior de mujer en uno de los sillones.

2026-02-09 • via Nuitee
C
Cortés • solo_traveller • mx
9
2026-01-30 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-01-22 • via Nuitee
M
Martinez • family_with_children • mx
5
2026-01-19 • via Nuitee
E
Edgar Salvador • solo_traveller • mx
9
Cómodo, limpio y a buen precio
Pros:

La limpieza y amplitud de la habitación

Cons:

Nunca me pude comunicar a recepción por teléfono

2026-01-19 • via Nuitee
P
Paceco Vázquez • family_with_children • mx
9
2026-01-14 • via Nuitee
R
Rosa • extended_group • mx
1
Motel- hotel
Pros:

Busqué localización específica

Cons:

El engaño. Yo buscaba un hotel y es más motel- hotel.
En cuanto llegué, solo entré para avisar que no me hospedaron ahí. Lo siento....

2026-01-12 • via Nuitee
M
Marco Antonio • family_with_children • mx
10
2026-01-09 • via Nuitee
M
Montserrat • solo_traveller • mx
7
Buena
Pros:

La comida es rica y los habitaciones son espaciosas

Cons:

No todo el personal fue amable ni tuvo buen trato, pedí una plancha por la que tuve que hacer un depósito de $200.00

2026-01-09 • via Nuitee
O
osvaldo • couple • mx
8
Buena estancia si uno va solo o acompañado
Pros:

La ubicacion fue buena. Curzando de estacion de autobuses ADO, multples plazas y gimnasios smart fit a maximo 10 minutos caminando

Cons:

Mas enfocado en motel

2026-01-07 • via Nuitee