Hôtel l'Alsace

Hotels
•
Independent
8.6 (20 reviews)
2 avenue carnot, Narbonne, Aude, 11100 , Narbonne , FR
33-0-626708760

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Facilities

Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Shared microwave
Shared refrigerator
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Great location near station

Categories

Cleanliness
9.06
Many reviews mentioned the hotel was kept clean and rooms were very clean.
Service
9.03
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.07
The hotel is conveniently located close to the train station and town center.
Room Quality
8.02
Rooms are described as decent, clean, and quiet, but there are no specific criticisms.
Amenities
8.05
Basic amenities noted; standard quality for this hotel tier.
Value for Money
8.51
Multiple reviews highlight the hotel as a great value, especially for budget travelers.
Food and Beverage
8.56
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.53
Overall, guests felt they had a great stay and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:58

Property Description

Memorable Stay at Hôtel l'Alsace in Narbonne

Central Location: Immerse yourself in the charm of Narbonne with famous attractions like Basilica of St. Paul Serge and Musée Lapidaire Narbonne within a 5-minute walk.

Comfort and Connectivity: Enjoy a cozy stay in one of our 19 guestrooms with flat-screen TVs, memory foam beds, and complimentary Wi-Fi.

Convenience at Its Best: Benefit from featured amenities such as luggage storage, a safe deposit box, and continental breakfast options, making your stay a hassle-free experience.

Ready to experience Narbonne in comfort and style? Book your stay at Hôtel l'Alsace today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 9.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
J
Jakob
8
Pros:

.

2025-10-01 • via Nuitee
V
Verified traveler
8
Great budget hotel
Pros:

Great place to stay for a night or 2, very convenient for the station. Kept clean and the family that runs it is helpful, friendly and really made us feel welcome.

2025-08-14 • via Nuitee
M
Marie-claude
10
Plus que satisfaisant
Pros:

Accueil très agréable, le professionnalisme du personnel est à retenir. Tout est propre et lit très confortable. Nous reviendrons

2025-08-01 • via Nuitee
L
Liam
10
Pros:

We had a very good experience. The room was very clean. The hotel staff was incredibly kind and attentive. We had help bringing our bags up the steps, which was unexpected but so helpful. We are so grateful to have had such a great stay, and we would highly recommend to others.

2025-07-30 • via Nuitee
D
Daniel
10
Excellent rapport qualité/prix
Pros:

Je cherchais une nuit pas chère près de la gare. La chambre était silencieuse, propre, avec climatisation et sdb très propre. Parfait !

2025-07-21 • via Nuitee
A
Adele
10
July 2025
Pros:

Excellent hotel right opposite the train station and close to town centre. ( walking distance 10 mins) Hotel is quiet considering it is so close to the station and the owner is very helpful. Thank you for a great stay.

2025-07-14 • via Nuitee
J
Julien
10
Très bon hôtel
Pros:

Super hotel. Calme, propre, spacieux, climatisé. Excelent service. Juste en face de la gare de Narbonne.

2025-06-30 • via Nuitee
L
Leslie • partner
8
Pros:

really convenient for Narbonne station and staff had good local restaurant recommendations

2025-06-09 • via Nuitee
V
Verified traveler
10
Perfect for a short stay
Pros:

The superior room is very spacious, and everything is quite new and modern. Do not forget that there is no elevator. We would advise you to contact the hotel, if you know your exact time of arrival, so they can deposit the keycard in one of the vaults at the entry, since the reception e. g. is not open from 1 to 3 pm (Lunch time). The staff is very friendly and we will stay in this hotel again when we return to Narbonne.

2025-02-25 • via Nuitee
B
Bernard
10
Pros:

Séjour très agréable dans cet hôtel très bien situé,hyper calme proche de la gare,accueil impeccable et professionnel,enfin vous pouvez y aller sans problème

2025-02-13 • via Nuitee
H
Hans-Henrik • partner
8
Pros:

A very nice well-equipped - almost boutique- hotel but we had to wait 15 minutes to get in for check-in, and the breakfast was not ready in the morning. Both times we had to phone the duty person who was not available at the hotel.

2025-02-05 • via Nuitee
I
Ileana
8
Pros:

Across from the train station with a market around the corner

2024-10-30 • via Nuitee
V
Verified traveler
6
Pros:

Vänlig personal, enkel inredning men värt priset för en natt och ligger vid tågstationen. Frukosten var inte värd priset.

2024-09-22 • via Nuitee
F
Fabienne
10
Pros:

Au top

2024-08-23 • via Nuitee
R
RICHARD • partner
10
Pros:

Great hotel only steps from the train station. We here overnight on a way to Barcelona. Manager is super friendly and nice. It helped carry our luggage up to our room...no elevator. Has a few places to eat within walking distance from the hotel.

2024-07-01 • via Nuitee
G
Gillian
10
Pros:

Perfect location for a one night stop over. Right opposite the station in Narbonne, and an easy walk into the town.
Early check in was available when we arrived, which was much appreciated.

2024-06-17 • via Nuitee
H
HERBAUX
6
Pratique mais moyen
Pros:

Hôtel pratique car en face de la gare. Réceptionniste très sympathique. Par contre confort moyen et hôtel qui nécessite une rénovation. Petit déjeuner sommaire.

2023-10-23 • via Nuitee
M
Margaret
10
Pros:

This was a property across from the railway station with a lovely room with all amenities. The only thing I recommend before going is to pack a small bag for the night as there is no lift, but perfect for me

2023-06-16 • via Nuitee
K
Kim
8
Pros:

Hôtel juste en face de la gare, pratique pour pas louper son train.

2023-04-07 • via Nuitee
O
Ophélie • family
8
Pros:

Parfait en tous points, seulement un peu plus de sûreté au niveau de l'accès à la chambre serait appréciable (dispositif pour fermer la porte de l'intérieur)

2022-11-03 • via Nuitee