Akeah Hotel Gran Vía

Hotels
9.4 (6554 reviews)
Calle de San Bernardo 48 , Madrid , es

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Adult only
Infinity pool
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cleanliness
Cons:
Small rooms
Issues with bathroom layout
Limited amenities availability

Categories

Cleanliness
8.64
There were mentions of cleanliness being fair, but one review highlighted a dirty water bottle.
Service
9.99
Reviews consistently praised staff as very friendly and accommodating.
Location
10
The location was highly appreciated, close to major attractions.
Room Quality
8.6
Multiple reviews mentioned rooms as small and indicated comfort issues.
Amenities
9.13
Amenities mentioned were generally good, but some issues with furniture and shower design noted.
Value for Money
9.59
The hotel was considered a great value for its price considering location and service.
Food and Beverage
9.64
Breakfast received positive remarks, although not included in the stay.
Overall Experience
9.63
Overall experiences were mostly positive with a willingness to return indicated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:50

Property Description

Luxurious Amenities
Akeah Hotel Gran Vía boasts an outdoor swimming pool, terrace, and a restaurant and bar in the heart of Madrid. Guests can enjoy free WiFi and a 24-hour front desk, ensuring convenience and comfort throughout their stay.

Elegant Rooms
Each air-conditioned room at Akeah Hotel Gran Vía is thoughtfully equipped with modern amenities including a coffee machine, minibar, and flat-screen TV. The private bathrooms feature a refreshing shower, and guests are provided with plush bed linens and towels for a cozy experience.

Prime Location
Situated just 700 meters from Gran Via, with key metro stations and iconic landmarks nearby, Akeah Hotel Gran Vía offers easy access to the vibrant city center. For a seamless travel experience, guests can also opt for the hotel's paid airport shuttle service.

Book your stay at Akeah Hotel Gran Vía now for an unforgettable Madrid getaway!

Important information:

Please note: Guest must leave a damage deposit, which will be returned within 7 days of the departure date, if there are no damages/ incidents.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 6554 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.63
N
Nataša solo_traveller hr
9
Pros:

Lijepo uređen, čist, osoblje ljubazno i na izvrsnoj lokaciji

Cons:

Sve je bilo ok

2026-05-09 via Nuitee
C
Catherine couple fr
10
2026-05-09 via Nuitee
H
Hind solo_traveller ma
8
2026-05-09 via Nuitee
K
kate couple gb
9
Great hotel in perfect location - fabulous breakfasts and really helpful staff
Pros:

Great location, friendly staff, comfortable clean rooms, comfy beds, fabulous breakfast. Very stylish. Roof top bar and pool a bonus.

2026-05-08 via Nuitee
L
LISA family_with_children it
6
Hostel di alto livello adatto per un week-end in giro. Ma non ha le caratteristiche di un hotel.
Pros:

La valutazione non è univoca. La posizione è ottima, come la colazione. La disponibilità del personale è eccellente. Dal terrazzo, che ha anche una piccola piscina, si gode una vista spettacolare, ed è possibile bere un drink al tramonto. Il servizio di pulizia è di buon livello (sebbena la stanza non fosse perfettamente pulita al nostro arrivo). Certamente la cortesia di tutto il personale merita un encomio, oltretutto h24. Servizio gratuito di deposito bagagli.

Cons:

Tuttavia le dimensioni degli spazi privati e collettivi non sono quelle di un hotel. Il bagno privato ha le dimensioni di quello di un treno, la hall ha quattro posti a sedere in un ambiente di passaggio. La camera sebbene molto curata contiene solo il letto e una tv non orientabile verso il basso. Armadio e porta valigie sostituito con mensole davanti al bagno. Il minifrigo l'ho staccato perchè il rumore non consentiva di dormire, Ugualmente il condizionamento, tra l'altro con accensione automatica alla chiusura dell'infisso. Il prezzo è quello di una camera di albergo, ma non è un hotel...lo definirei piuttosto un hostel di buon livello. Va bene per ragazzi oppure dovrebbe costare molto meno, considerato che al più è un punto d'appoggio. Oltretutto la metratura è di una singola, almeno per gli standard italiani. Un'altra cosa che non mi piace è l'affaccio sul muro del cortile, benchè abbia apprezzato il murales, che è una bella trovata.

2026-05-08 via Nuitee
R
Richard couple cz
5
2026-05-08 via Nuitee
D
DLCH couple gb
8
Pros:

Amazing location, very central with a carrefour next door and 2 metro stations very close, so can get to all of Madrid very easily. Room was small but perfectly functional and had everything we needed including very comfy beds!

Cons:

Enjoyed our stay!

2026-05-08 via Nuitee
Z
Zilvinas couple lt
9
Cons:

bathroom was super small

2026-05-08 via Nuitee
R
Richard solo_traveller gb
10
2026-05-08 via Nuitee
V
Valerio solo_traveller it
8
2026-05-08 via Nuitee
S
Sokea family_with_children gb
9
Fabulous location, welcoming staff, clean hotel. Great place to stay whilst in Madrid
Pros:

We were warmly welcomed and Alicia looked after us so well. Great staff, great accommodations and the rooftop pool was a bonus.

Huge thank you to the team for helping return blankie back to the UK- we’re truly grateful. A definite reason to return to Madrid.

Cons:

The rooms were small but it was just a bed to sleep in - no big issue.

2026-05-08 via Nuitee
G
Gerald couple gb
9
2026-05-08 via Nuitee
S
Siuney couple pe
8
2026-05-07 via Nuitee
W
Willemijn solo_traveller nl
10
2026-05-07 via Nuitee
A
Alexandra couple co
10
Ubicación genial
Pros:

La obligación y el personal Fabian

Cons:

Olores en sifón del baño ducha

2026-05-06 via Nuitee
G
Gilly solo_traveller ar
9
2026-05-06 via Nuitee
J
Jean couple gb
10
All Staff couldn’t be more helpful ..
Pros:

Great location ..

2026-05-06 via Nuitee
O
O'Shaughnessy solo_traveller ie
10
Pros:

Fabulous choice for breakfast.

Cons:

Room 507 was very compact.

2026-05-06 via Nuitee
C
Clara extended_group fr
6
pratique, moderne propre pas passionnant.
Pros:

bien placé, propre, moderne, personnel aimable, petite piscine

Cons:

pas de charme, toit/ piscine prix d'assaut par beaucoup de clients et mauvaise musique en fond sonore. Chambre minuscule, vue sur un mur et lit pas très confortable

2026-05-06 via Nuitee
S
Sofia couple ar
9
Pros:

El hotel es muy bonito, la habitacion tiene todo lo necesario para un corta estadia, cama comoda y todo lo necesario para un buen baño. Los espacios son pequeños por eso no me alojaria si fuera mas dias a Madrid, pero para dos noches estuvo muy bien. La ubicacion es excelente.

Cons:

Se escuchaba demasiado cada vez que los otros huespedes entraban y salian de las habitaciones cercanas.

2026-05-06 via Nuitee