Akeah Hotel Gran Vía

Hotels
9.4 (6209 reviews)
Calle de San Bernardo 48 , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Adult only
Infinity pool
Front desk (limited hours)
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Review Highlights

Pros:
Great location
Friendly and helpful staff
Cleanliness
Cons:
Small rooms
Issues with bathroom layout
Limited amenities availability

Categories

Cleanliness
8.64
There were mentions of cleanliness being fair, but one review highlighted a dirty water bottle.
Service
9.99
Reviews consistently praised staff as very friendly and accommodating.
Location
10
The location was highly appreciated, close to major attractions.
Room Quality
8.6
Multiple reviews mentioned rooms as small and indicated comfort issues.
Amenities
9.13
Amenities mentioned were generally good, but some issues with furniture and shower design noted.
Value for Money
9.59
The hotel was considered a great value for its price considering location and service.
Food and Beverage
9.64
Breakfast received positive remarks, although not included in the stay.
Overall Experience
9.63
Overall experiences were mostly positive with a willingness to return indicated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:50

Property Description

Luxurious Amenities
Akeah Hotel Gran Vía boasts an outdoor swimming pool, terrace, and a restaurant and bar in the heart of Madrid. Guests can enjoy free WiFi and a 24-hour front desk, ensuring convenience and comfort throughout their stay.

Elegant Rooms
Each air-conditioned room at Akeah Hotel Gran Vía is thoughtfully equipped with modern amenities including a coffee machine, minibar, and flat-screen TV. The private bathrooms feature a refreshing shower, and guests are provided with plush bed linens and towels for a cozy experience.

Prime Location
Situated just 700 meters from Gran Via, with key metro stations and iconic landmarks nearby, Akeah Hotel Gran Vía offers easy access to the vibrant city center. For a seamless travel experience, guests can also opt for the hotel's paid airport shuttle service.

Book your stay at Akeah Hotel Gran Vía now for an unforgettable Madrid getaway!

Important information:

Please note: Guest must leave a damage deposit, which will be returned within 7 days of the departure date, if there are no damages/ incidents.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 6209 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.63
A
alice • couple • it
9
Comodo alla metro
Pros:

Posizione comoda alla metro. Stanza pulita. Hotel molto bello

Cons:

La camera era un po’ piccola

2026-03-14 • via Nuitee
F
Fiona • couple • au
10
Clean, very comfortable hotel near restaurants, cafe’s, shopping and the train. Exceptional staff.
Pros:

Due to flight cancellations and not being able to get home I was lucky to book myself into this Hotel.
The staff could not have done more to make me feel comfortable, safe and right at home.
A special thankyou to Raquel and Claudia and the restaurant staff…Your kindness will not be forgotten. Thankyou :)

2026-03-14 • via Nuitee
K
Kaew Scott • solo_traveller • gb
8
2026-03-14 • via Nuitee
R
Roberto • extended_group • it
8
Pros:

Posizione e colazione

Cons:

Le camere un po' troppo piccole

2026-03-13 • via Nuitee
A
Arno • couple • nl
8
Centraal gelegen verschillende bezienswaardigheden dichtbij, lekker hotel met zwembadje op het dak
Cons:

Bed was een beetje klein

2026-03-13 • via Nuitee
T
Thierry • couple • fr
8
Bon hôtel pour un court séjour
Pros:

Le personnel était très sympa
L établissement était proche du centre

Cons:

La chambre était vraiment trop petite, c était compliqué de poser les bagages.
Le côté rue est bruyant, sirène d ambulance , circulation, on entendait tout

2026-03-13 • via Nuitee
S
Silvano • couple • it
8
Pros:

Colazione

Cons:

Non poter vedere la RAI in TV.

2026-03-13 • via Nuitee
C
Carmen • couple • es
9
2026-03-13 • via Nuitee
S
Semilla • couple • be
8
2026-03-12 • via Nuitee
K
Karolina • family_with_children • mk
7
Pros:

Location

Cons:

very small room, and very noisy by night

2026-03-12 • via Nuitee
M
Méndez • solo_traveller • es
10
Pros:

Todo perfecto

Cons:

Todo perfecto

2026-03-12 • via Nuitee
F
Francesco • couple • it
10
2026-03-12 • via Nuitee
J
Jean • couple • gb
10
Welcome and helpfulness of all staff made our stay a very happy one
Pros:

The location was amazing in .All staff so very helpful

Cons:

Modern ,good restaurant ,artwork clean Comfotable beds /pillows

2026-03-12 • via Nuitee
A
Amy • solo_traveller • gb
6
2026-03-11 • via Nuitee
M
Marcel • solo_traveller • ch
7
Aufenthalt im Hotel Akeah
Pros:

Gutes Frühstück

Cons:

Zimmergrösse etwas klein

2026-03-11 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-03-11 • via Nuitee
N
nino • couple • ge
9
I recommend.
Pros:

The staff was very attentive and warm. Especially Maria 💖🫶🏻 The hotel is very nice, clean, in an ideal location of the city, right in the center.

Cons:

The only inconvenience I felt was that there were no slippers in the room. Slippers should be included in the price of a hotel of this level.

2026-03-11 • via Nuitee
N
Natali • family_with_children • mk
10
Good way
Pros:

Excellent place to visit

Cons:

Everything

2026-03-10 • via Nuitee
D
Diego • couple • es
10
2026-03-10 • via Nuitee
M
Michele • couple • it
8
Pros:

Il personale, prima fra tutti, Claudia

Cons:

Stanza molto piccola, difficile muoversi e riporre cose

2026-03-10 • via Nuitee