Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Grocery deliveries
See all facilities

Review Highlights

Pros:
Peaceful
Cons:
Handle directions on shower handle
Damp sheets&towels
No aerators on faucets
Lights not on 1/4
Sewer fumes
Gasoline fumes
Restaurant hours not posted in description
No hot water
Salt water

Categories

Cleanliness
4
Guests had mixed reviews about cleanliness, with some mentioning damp sheets and towels and sewer fumes.
Service
3.5
Service received negative feedback for issues like no hot water and unposted restaurant hours.
Location
5
The location did not receive specific feedback in the reviews.
Room Quality
3
Guests reported issues like handle directions on shower handle, no hot water, and lights not working.
Amenities
4
No specific mention of amenities in the reviews.
Value for Money
5
No specific feedback on value for money in the reviews.
Food and Beverage
5
No specific feedback on food and beverage in the reviews.
Overall Experience
2.5
Overall experience was negative with guests reporting multiple issues like no hot water and sewer fumes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 09:04

Property Description

Luxurious Garden Oasis

At Hotel Boutique Aurea, immerse yourself in a tranquil oasis with lush gardens, a relaxing terrace, and a charming shared lounge. Indulge in delectable meals at the on-site restaurant, and enjoy top-notch amenities like 24-hour front desk service, airport transfers, and complimentary WiFi.

Elegant Rooms with Spectacular Views

Experience unparalleled comfort in our well-appointed rooms featuring modern conveniences such as air conditioning, a fridge, and a coffee machine. Some units boast a private patio with stunning sea views, while all rooms offer a cozy retreat with plush bedding and a pristine private bathroom.

Delightful Dining and Convenient Services

Start your day right with a sumptuous buffet or continental breakfast before exploring the picturesque surroundings. With attentive room service and thoughtful touches like free toiletries and a desk, your stay at Hotel Boutique Aurea promises to be unforgettable.

Book your stay at Hotel Boutique Aurea now for a truly enchanting experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 13 reviews
Cleanliness: 4
Service: 3.5
Location: 5
Room Quality: 3
Amenities: 4
Value for Money: 5
Food and Beverage: 5
Overall Experience: 2.5
A
ARGELIA • family
2
Pros:

El lugar es lindo pero había chinches salimos todos picados, quedaron de prepararnos lunch box y nunca lo entregaron . Su menu luce bien pero no tienen casi nada de lo q aparece en el.

2024-08-09 • via Nuitee
J
José • partner
10
Pros:

Excelente para relajarse y disfrutar de la naturaleza. Nos quedamos con ganas de quedarnos más días.

2024-04-04 • via Nuitee
R
Ruben
8
Pros:

Muy bonito pero tuve una mala experiencia. Olvide una maleta en recepcion durante el check out , fui a pasar el resto del dia a bacalar (5 horas) y nadie tuvo la delicadeza de avisarme que la habia olvidado. Al llegar a mi destino me di cuenta pero ya era muy tarde. Nadie tuvo la delicadeza de avisarme.

2024-01-01 • via Nuitee
C
Cynthia • partner
10
Pros:

Beautiful place
Great service
Relaxing

2023-06-16 • via Nuitee
M
María Elena
10
Pros:

Excelente lugar, instalaciones y servicio, lo recomiendo ampliamente

2023-04-26 • via Nuitee
V
Victor Hugo Martinez • partner
10
Pros:

La propiedad se encuentra en una buena ubicación, sin embargo es recomendable ir en coche.
Las instalaciones están muy bien y bonitas, y las habitaciones amplias y bien equipadas

2023-04-18 • via Nuitee
L
Laura
10
Best dock in Bacalar
Pros:

The most beautiful views from the dock made this the envy of the region. If you are looking for peaceful time with friendly and helpful staff, this is your pick. Don't come expecting "the ritz", this is remote and few issues with things like hot water, but did not deter from the overall experience.

2023-03-05 • via Nuitee
F
Fernando • partner
10
Pros:

La atención del personal staff es muy cálida, amable y atenta, Paloma, Concha y Bety, y el demás personal. Las instalaciones muy limpias y cuidadas y las cabañas muy lindas y coquetas, la pasé genial ☺️🤩

2022-12-04 • via Nuitee
A
Ariadna
10
Pros:

El hotel es excelente, el personal que ahí trabajar atentos en todo momento. Hicieron de nuestras estancia una experiencia increíble.

2022-12-02 • via Nuitee
F
Francisco
10
Happy Couple
Pros:

My wife and I had a wonderful time at the Hotel Boutique Aurea. The staff was very friendly and attentive. Conchis, the cook, was always very accommodating to our needs. Paloma was very knowledgeable of the area and shared some the history. In general Carolina and Edgar provided great service and leadership. We will definitely go back to this location. Francisco & Sandy

2022-11-22 • via Nuitee
S
Sonia Edith • partner
10
Pros:

Todo es precioso, habitación pulcra, comida rica, vista excepcional y el trato de la Srta.Nubia es más que excelente. Me volvería a hospedar aquí, es un lugar para descansar y relajarse, ideal para parejas.

2022-07-30 • via Nuitee
M
Monica Mariela • partner
10
Pros:

El lugar es muy tranquilo y son muy serviciales, tienen todo muy limpio siempre

2022-07-08 • via Nuitee
O
Octavio
8
Pros:

Muy bonito lugar unico problema el wifi no sirve para nada y los drinks estan muy muy caros. El servicio excelente.

2022-04-23 • via Nuitee