Pullman Tbilisi Axis Towers

Hotels
•
Pullman Hotels and Resorts
8.9 (1585 reviews)
37m Chavchavadze Ave , Tbilisi City , GE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, convenient location
Great room views / sky bar
Clean and tidy rooms
Good gym / well-equipped facilities
Comfortable rooms and beds (generally)
Friendly/helpful staff (reported by several guests)
Extensive breakfast (noted by some)
Cons:
Unfriendly or poor service from some staff / reception attitude
Pool / spa frequently closed during stays
Breakfast sometimes underwhelming; limited gluten-free options
King bed sometimes comprised of two singles that slide
Exterior and some corners show wear / maintenance issues
Does not always meet advertised 5-star expectations

Categories

Cleanliness
9.5
Rooms repeatedly described as very clean and tidy; some reviewers noted exterior/other corners show wear but in-room cleanliness is strong.
Service
7
Mixed reports: several guests complained about unfriendly staff and poor reception attitude, though a number of reviews also note helpful or friendly staff.
Location
10
Consistently praised as excellent and very convenient, close to transport, parks and shops; many reviewers highlighted the great location and access.
Room Quality
9.2
Rooms noted for great views, quiet and generally comfortable; some issues reported (king composed of two singles that slide, dark interior tones), but overall positive.
Amenities
9
Gym and sky bar receive strong mentions and are well-regarded; however the pool/spa was frequently closed during stays which detracts from the amenity score.
Value for Money
8.5
Mixed perceptions: some guests felt the hotel did not match advertised 5-star expectations, while others considered location and facilities to provide good overall value.
Food and Beverage
9
Breakfast described as generally extensive by some, but also underwhelming at times (half-empty buffet, poor gluten-free options) and occasional service outages.
Overall Experience
9
Overall impressions are mixed — excellent location, facilities and views lift the experience, but unfriendly staff, reception issues and closed pool/spa led to disappointment for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Accommodation
Experience 5-star luxury at Pullman Tbilisi Axis Towers, located in Tbilisi City. Enjoy air-conditioned rooms with free WiFi, a private bathroom, and access to an indoor pool, sauna, and room service.

Relaxation and Wellness
Unwind at the spa center and indulge in the shared lounge, terrace, and restaurant. The hotel also offers a bar, snack bar, and a business area for your convenience.

Convenient Location
Explore nearby attractions like Tbilisi Opera and Ballet Theatre and Rustaveli Theatre. With multilingual staff at the 24-hour front desk, including English, Georgian, and Russian speakers, your stay will be seamless. Book now for an unforgettable experience at Pullman Tbilisi Axis Towers.

Important information:

Extra bed available upon request, subject to availability, at USD 35.40 per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Aug 30, 2026 until Tue, Sep 22, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

8.9
Based on 1585 reviews
Cleanliness: 9.5
Service: 7
Location: 10
Room Quality: 9.2
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
M
Mona Mohammed • couple • ae
10
مكان جميل جدا
Pros:

كل شي

Cons:

لا شي

2026-10-22 • via Nuitee
S
Shavgulidze • couple • ge
8
2026-10-22 • via Nuitee
Y
Yerkezhan • extended_group • kz
10
2026-10-20 • via Nuitee
S
Stephen • couple • au
9
Overnight
Pros:

Clean tidy good corporate hotel

Cons:

It’s not really representative of Tbilisi. Very sterile and corporate

2026-10-19 • via Nuitee
D
Daniela • extended_group • il
9
2026-10-17 • via Nuitee
V
Viktoriia • couple • ge
10
2026-10-15 • via Nuitee
W
Wiese • family_with_children • de
4
2026-10-14 • via Nuitee
W
William • family_with_children • cy
10
2026-10-13 • via Nuitee
K
KETI • couple • ge
10
2026-10-12 • via Nuitee
L
Lwai • solo_traveller • il
10
Pros:

הכל מצויין

2026-10-11 • via Nuitee
N
Nurlan • couple • kg
10
2026-10-10 • via Nuitee
M
Mohmmad • family_with_children • sa
10
Pros:

الفندق جديد والمنطقه مرتبه وتقدر توصل إلى اي مكان المحطه مقابل الفندق فيه سوبرماركت 3 دقايق مشي ومحلات المنطقه فيها خدمات كثيره

2026-10-09 • via Nuitee
T
TARIQ • couple • sa
9
2026-10-09 • via Nuitee
M
Michal • solo_traveller • il
4
Overall, despite the great location and nice facilities, the experience was far from what I had hoped for. Unfortunately
Pros:

The hotel is in an excellent and very convenient location. The facilities are pleasant and well-maintained, with a beautiful, well-equipped gym, a lovely swimming pool, and quiet, comfortable rooms.

Cons:

The overall experience was disappointing. With the exception of a few individuals, most of the staff were unfriendly and the service was poor. There seemed to be a general lack of hospitality and understanding of what good customer service should look like.

Breakfast was also below expectations. The food selection were underwhelming, and the buffet trays were often half-empty. The dedicated gluten-free section was particularly disappointing, with almost non options.

2026-10-08 • via Nuitee
A
Abdulrahman • family_with_children • bh
10
2026-10-08 • via Nuitee
Z
zurab • couple • ge
10
2026-10-08 • via Nuitee
V
Vladimir • family_with_children • am
10
2026-10-07 • via Nuitee
T
Teimuraz • solo_traveller • ge
8
2026-10-07 • via Nuitee
Z
zurab • couple • ge
10
2026-09-19 • via Nuitee
A
Abdul • couple • ae
6
2026-09-19 • via Nuitee