264 The Hungerford

Hotels
7 (144 reviews)
264 Hungerford Road , Crewe , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Cons:
Poor communication
Refund issues
Cancellation without notice

Categories

Cleanliness
6.14
Had issues with booking and cancellation, which negatively impacted initial perceptions.
Service
7.11
Service disappointments due to lack of communication regarding reservation status.
Location
8.15
Location was convenient, but the experience was tainted by the service issues.
Room Quality
7.1
Room quality not experienced due to cancellation, standard expectations.
Amenities
7.13
Amenities not mentioned; assumed standard for hotel class.
Value for Money
6.09
Feelings of overpayment due to cancellation without refund.
Food and Beverage
7.14
Not applicable as no food service were experienced during the stay.
Overall Experience
7.11
Overall experience impacted by poor service and cancellation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:38

Property Description

Modern Accommodation in Crewe

Located in Crewe, 264 The Hungerford provides a comfortable stay with convenient access to nearby attractions. Guests can enjoy a shared lounge, free WiFi, and complimentary private parking.

Explore Nearby Attractions

Within driving distance of Trentham Gardens, Capesthorne Hall, Chester Racecourse, Chester Zoo, and Buxton Opera House, our hotel is the perfect base for exploring the area.

Convenient Location

With Alton Towers just 48 km away and Manchester Airport within reach at 38 km, 264 The Hungerford offers a central location for both leisure and business travelers.

Book your stay now at 264 The Hungerford for a memorable experience in Crewe.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7
Based on 144 reviews
Cleanliness: 6.14
Service: 7.11
Location: 8.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 6.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
Mohammed couple iq
1
Do not deal with these people
Cons:

I went to check in , and i contacted the owners of the property so they can help me check in but i got a text that my booking was canceled
They waited for me to go at the property and telle thats its canceled without any explanation
They told me they will issue a refund but never got my money back , booked the place for 2 days !

2025-08-13 via Nuitee
D
Dominkka couple gb
1
Pros:

I coming for the place and cancel my booking very bad

2025-08-06 via Nuitee
L
luann couple gb
1
Poor communication
Pros:

Nothing
Because I didn't get to stay

Cons:

I booked a room at the hungerford and they waited until I got to the property and was calling them and sending them emails to tell me they would have to cancel my reservation due to boiler issues. I was very mad because this should have been done ahead of time . I'm just waiting to get my money back.

2025-07-07 via Nuitee
J
Jordan review category business travellers gb
1
Do no stay
Pros:

Room wasn’t ready and wasn’t allowed to stay can’t get in touch with anyone and the phone number or email address doesn’t work still haven’t received a refund and it’s been a month

Cons:

Everything

2025-06-17 via Nuitee
C
Colleen review category business travellers gb
1
Took money then cancelled booking and didn't refund!!!! DO NO BOOK WITH THESE
2025-05-30 via Nuitee
S
Sarah with friends gb
1
AVOID, DO NOT BOOK, YOU WILL BE LEFT STRANDED, THEY CANCELLED MY BOOKING ON THE DAY
Pros:

I booked this property some weeks before staying. I sent them a message on the day I was staying asking about how to check in later that day. They responded an hour later saying they could not honour my booking and had apparently let booking.com know THE DAY BEFORE. When I contacted booking.com they did not know about this. I had to find alternative accommodation and it was highly stressful as I thought I was left stranded. PLEASE AVOID AT ALL COSTS. This is terrible service and they should not be allowed to operate doing things like that. Why would they only realise THE DAY BEFORE that they cannot accommodate my booking??? And why would they not contact me to let me know??? It looks like they didn’t even contact booking.com. DO NOT BOOK THIS PLACE.

2025-05-27 via Nuitee
O
Owen review category business travellers gb
1
DO NOT STAY
Pros:

Nothing.

Cons:

They left me outside the property for an hour at 9.30 in the evening before they canceled my room. Dont not trust !!! I have to find

2025-05-06 via Nuitee
S
Sophie young couple gb
10
Exceptional
2025-01-07 via Nuitee
J
Jamie young couple gb
7
Good
2024-11-12 via Nuitee
J
Jamie family with young children gb
8
Very good
2024-11-12 via Nuitee
S
Shaoru review category business travellers cn
8
Very good
Pros:

If has hair dryer for me that is better

Cons:

No hair dryer in all room

2024-11-08 via Nuitee
M
Michelle review category business travellers gb
8
Very good
2024-11-08 via Nuitee
R
Richmond young couple gb
3
Poor
2024-11-02 via Nuitee
D
Dara young couple gb
8
Good stay but check in was a nightmare.
Pros:

It looks like the photos. It is small. Very clean, okay fridge space if you're there for three/four days. Access to Netflix. The bed was comfortable and I was warm. The room genuinely was like a small bedroom.

Cons:

Getting the code was irritating. I called several, when I say several, I mean several times to get it. Eventually my boyfriend called and someone picked up. It sent me into a panic that I was being scammed. Not only did I only get the code 3 hours after check in, but it took so much effort to get the code. From there, everything was fine. The room is small but the spacing is good and functional. The sink is too small and so is the shower. The shower head is nice and easy to use though. I think 45GBP is a bit much without breakfast. I would quicker say this is 25GBP. That's just me. I would go again because it's convenient and well kept.

2024-10-24 via Nuitee
R
Rowley solo traveller gb
7
Good
2024-10-24 via Nuitee
P
Puneet review category business travellers gb
5
Passable
2024-10-13 via Nuitee
I
Ian review category business travellers gb
7
Good
2024-10-10 via Nuitee
E
Esther family with young children ng
1
Did not stay
Pros:

I paid and booked this property but couldn't check in on getting to the property because there was no one to attend to me . I was waiting with my toddler more than an hour .had to leave to find travelodge hotel to book . I wasn't going to sleep outside and be stranded with my child .
Called the provided numbers one was invalid the other was goingbto voice note . I sent message but got no response. Absolute fraud.

Cons:

Poor customer service ..

2024-10-07 via Nuitee
A
Alan young couple gb
6
Pleasant
2024-10-02 via Nuitee
P
Paul review category business travellers gb
6
OK for the price
Pros:

Nicely fitted out room . Plus own shower and toilet . Modern furniture .easy walking distance to train station .

Cons:

The tv didn't work and I rang for help 2 mobile numbers left voice messages no reply to either. The kitchen was messy and smelt

2024-09-15 via Nuitee