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Facilities
Property facilities
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Lot hours - 24 hours
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Comprehensive recycling policy
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Concierge service
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Outdoor pool - seasonal
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Outdoor furniture
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Elevator
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Smoke-free property
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Tours/ticket assistance
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Snack bar/deli
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Rooftop terrace
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Airport transportation - pickup (surcharge)
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24-hour fitness facilities
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Lot hours - 24 hours
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Food and water bowls
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Well-lit path to entrance
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Vegetarian breakfast available
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Organic food
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Rooftop garden
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Locally-owned & organized tours & activities
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Showcase for local artists
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Guest education on local ecosystems and culture
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in the 174 air-conditioned rooms featuring minibars and complimentary Wi-Fi. Unwind in bathrooms with rainfall showerheads, and stay entertained with cable programming.
Fantastic Amenities
Stay active in the 24-hour fitness center or relax by the seasonal outdoor pool. Enjoy delicious meals at the restaurant, grab snacks at the cafe, and savor drinks at the bar/lounge.
Convenient Location
Centrally located in Madrid near popular attractions like Gran Via and Puerta del Sol, Thompson Madrid, by Hyatt, offers easy access to the city's best sights.
Book your stay at Thompson Madrid, by Hyatt, for an unforgettable luxury experience in the heart of Madrid.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May 01 to October 25.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Pets
Pet max weight (per pet) in kg is 10
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Pets
Pets allowed
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Pets
Pet max weight (per pet) in lb is 22
Property policies
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Pet max weight (per pet) in kg is 10
-
Pets
Pets allowed
-
Pets
Pet max weight (per pet) in lb is 22
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General
Professional property host/manager
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Pets
Maximum number of pets per room 1
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Clean room just a little noisy neighbours with doors slamming but either than that would recommend. Staff was amazing and cleaning staff was astonishing
Location is great.
Absolutely amazing hotel. The room is so comfortable, absolute best shower ever, and prime location. The rooftop is beautiful, as well as, the lobby. The staff is top notch- most kind, attentive, helpful. We loved it and would definitely go back.
Rooms are a bit of a challenge compared to traditional hotels
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Great hotel. Great location. Very friendly staff.
Great property
Great place and location
The property and staff were great. Room service was overpriced. We paid 80 E for a 1 person pizza, a cheesburger and club sandwich with a small bag of potato chips.
Absolutely gorgeous hotel. Amazing location and incredible team of staff.
Absolutely fantastic. Visited Madrid during a heat wave and arrived with serious jet lag from Los Angeles. The Thompson provided a perfect room to recover - extremely comfortable bed, delicious room service meals, blackout curtains and total silence all night - oh, and perfect air conditioning. They secured me a 5:30am taxi and wake up call upon departure. The rooftop pool is magnificent. Will be staying here again and again.
Amazing hotel w great service!
Would definitely stay at the Thompson when we are back in Madrid .
Beautiful property
We had a wonderful stay at the Thompson Madrid. This elegant hotel is perfectly situated in the heart of downtown, making it easy to explore everything the city has to offer. The rooms are spacious, beautifully designed, and exceptionally comfortable, with thoughtful details and modern amenities throughout. The staff was truly outstanding—warm, intelligent, and always eager to assist with anything we needed. One of the highlights was the rooftop pool and bar, which offered a peaceful retreat from the city below. We’ll definitely return and highly recommend it to anyone visiting Madrid.
Amazing hotel and staff. Best pillows 🙌 love them at is central to everything, love the rooftop terrace. Wish the pool was a bit warmer as it was very cold specially for summer. But other than that loved my stay.
Great location
Perfect
The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
Very nice hotel in great location. Rooftop bar is very nice.
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