Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Tours/ticket assistance
Wheelchair accessible parking
Free reception
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Good location
Cons:
Poor breakfast quality
Lack of cleanliness attention

Categories

Cleanliness
7.89
The review mentions that the service feels rushed during breakfast, indicating a lack of attention to cleanliness.
Service
9.86
Standard quality for this hotel tier, though a bit more dedication is expected.
Location
9.9
Standard quality for this hotel tier.
Room Quality
9.85
The review positively notes that the rooms are spacious and comfortable.
Amenities
9.88
Standard quality for this hotel tier.
Value for Money
7.84
The reviewer suggests there are more comfortable hotels for the same price.
Food and Beverage
7.89
The quality of breakfast is not satisfactory, with small breads and rushed service.
Overall Experience
8.86
The experience was disappointing overall, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:32

Property Description

Convenient Amenities
Make use of complimentary wireless internet and concierge services during your stay.

Delicious Dining Options
Enjoy meals at the on-site restaurant or grab snacks at the coffee shop. Don't miss the daily complimentary guest reception.

Luxurious Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs, Select Comfort beds, and premium bedding.

Book your stay at Şehrar Suit Hotel in Surmene today for a memorable experience!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 6 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 9.85
Amenities: 9.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.86
M
Mehmet
6
Hayal kırıklığı
Pros:

Sadece yolda kalmışlar gidip kalabilir , verilen para ile daha konforlu otellerde kalabilirsin , kahvaltıda müşteri az olması hasebi ile çalışanların biran önce verip işlerini bitirme hissi veriyor , ekmekler küçük kunubalardan geçilmiyor .
İyi tarafı odalar geniş ve rahat başka hiç bir şeyi bir işe yatamıyor maalesef

2025-10-05 • via Nuitee
A
Ahmed • family
10
Pros:

Very good

2024-08-01 • via Nuitee
H
Hakan
10
Sürmene'de huzurlu bir mola
Pros:

Bu oteli seçmek ile doğru bir karar verdiğimizi resepsiyona vardığımız anda anladık. Karşılayan personel güleryüzlüydü. Biz daha söylemeden kedimizi sordular. Odalar geniş ve temizdi. 2 gece kaldık. Tavsiye ederim

2024-04-15 • via Nuitee
A
abdullah • family
10
Pros:

The best hotel in trabzon

2023-08-28 • via Nuitee
M
mansour
10
فتدق رائع
Pros:

من افضل الفنادق في طرابزون
فهو فندق نظيف وسويت واسع فلهم الشكر والتقدير

2022-08-12 • via Nuitee
V
Verified traveler
10
Great hotel, new furniture, very clean, pet-friend
Pros:

Great hotel! New furniture! Very clean! And tasty food in restaraunt! Pet-friendly! My pug said it's great hotel! Thanks.

2022-04-22 • via Nuitee