Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Cons:
Inconsistent cleaning
Lack of parking
Minor issues with amenities

Categories

Cleanliness
8.1
Several reviews mention cleanliness positively, but there are notable concerns about inconsistent cleaning, which impacts the overall rating.
Service
9.3
The service is generally praised, with numerous mentions of friendly and helpful staff.
Location
9.3
Location is frequently highlighted as excellent, contributing positively to guest experiences.
Room Quality
8.8
Rooms are described as comfortable and clean, although there are minor complaints about amenities.
Amenities
8.3
Basic amenities are noted, but some guests mentioned a lack of parking and other features.
Value for Money
9
Guests find the rates reasonable for the quality received, making this a good value for money.
Food and Beverage
8.8
Not explicitly mentioned, but café services contribute positively to the stay.
Overall Experience
8.8
Guests overall express satisfaction with their experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:32

Property Description

Luxurious Accommodation
Hotel Kavia Mazatlán offers air-conditioned rooms with satellite flat-screen TVs in the vibrant Zona Dorada district. Enjoy the comfort of private bathrooms, showers, and free toiletries. Some rooms even feature safety deposit boxes for your peace of mind.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, tour desk, and free WiFi throughout the property. Relax in the non-smoking environment just 80 meters from the stunning Camaron Beach. Bed linens and towels are provided for your convenience.

Nearby Attractions
Explore Punta del Sabalo just 1.1 km away or venture to Plazuela Machado at 9.1 km. With General Rafael Buelna International Airport a short 35 km drive, Hotel Kavia Mazatlán is the perfect choice for your stay in Mazatlán.

Ready to experience luxury and convenience? Book your stay at Hotel Kavia Mazatlán now.

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 204 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 8.8
M
María Fátima • family_with_children • mx
9
Varias áreas de oportunidad
Pros:

La cama

Cons:

Que la tv o pantalla estaba en una posición incómoda para estar acostada viéndola, y no encontré como conectarme al wifi, pregunté en recepción por Whatsapp y contestaron al día siguiente ya que me había ido, el teléfono estaba de adorno porque no tenía linea paraarcar ni a recepción

2026-05-18 • via Nuitee
J
Jesús Moisés • couple • mx
10
Pros:

Habitación súper limpia todo muy limpio y las habitaciones muy confortables camas muy cómodas

Cons:

Solo le falta estacionamiento pero está uno súper cercas

2026-05-01 • via Nuitee
C
Chavez • family_with_children • mx
10
2026-04-28 • via Nuitee
L
Leonardo • solo_traveller • mx
9
2026-04-28 • via Nuitee
F
fernando • solo_traveller • mx
7
2026-04-27 • via Nuitee
A
Antonio Q • solo_traveller • mx
9
Pros:

La ubicación

2026-04-16 • via Nuitee
K
Karmen • solo_traveller • mx
10
Excelente estancia
Pros:

Fue excelente

Cons:

X

2026-04-11 • via Nuitee
J
José Antonio • family_with_children • mx
8
Se necesita estacionamiento
Pros:

Buenas ubicación

Cons:

Que no tiene estacionamiento

2026-04-07 • via Nuitee
N
Nuñez • solo_traveller • mx
10
2026-03-15 • via Nuitee
F
Fernanda • family_with_children • mx
7
Pros:

Las camas y almohadas son realmente comodas

Cons:

Que hay mucho ruido externo y que no hay elevador

2026-03-14 • via Nuitee
A
Alejandra • couple • mx
10
2026-03-09 • via Nuitee
J
Juan Jose • solo_traveller • cr
8
2026-02-25 • via Nuitee
D
duarte lopez • family_with_children • mx
10
Pros:

La atención, la limpieza, la ubicación y la comodidad. Definitivamente regreso.

2026-02-12 • via Nuitee
G
Godina Luna • family_with_children • mx
10
Pros:

La atención del personal

2026-02-11 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-01-30 • via Nuitee
X
xavier • family_with_children • mx
10
2026-01-26 • via Nuitee
X
xavier • family_with_children • mx
10
2026-01-26 • via Nuitee
B
Brayan • solo_traveller • mx
10
Excelente
Pros:

Lugar cómodo y acogedor

Cons:

Falta elevador

2026-01-20 • via Nuitee
J
Juan Jose • solo_traveller • cr
10
2026-01-19 • via Nuitee
R
ricardo • family_with_children • mx
10
2026-01-08 • via Nuitee