Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable rooms
Cons:
Inconsistent cleaning
Lack of parking
Minor issues with amenities

Categories

Cleanliness
8.1
Several reviews mention cleanliness positively, but there are notable concerns about inconsistent cleaning, which impacts the overall rating.
Service
9.3
The service is generally praised, with numerous mentions of friendly and helpful staff.
Location
9.3
Location is frequently highlighted as excellent, contributing positively to guest experiences.
Room Quality
8.8
Rooms are described as comfortable and clean, although there are minor complaints about amenities.
Amenities
8.3
Basic amenities are noted, but some guests mentioned a lack of parking and other features.
Value for Money
9
Guests find the rates reasonable for the quality received, making this a good value for money.
Food and Beverage
8.8
Not explicitly mentioned, but café services contribute positively to the stay.
Overall Experience
8.8
Guests overall express satisfaction with their experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:32

Property Description

Luxurious Accommodation
Hotel Kavia Mazatlán offers air-conditioned rooms with satellite flat-screen TVs in the vibrant Zona Dorada district. Enjoy the comfort of private bathrooms, showers, and free toiletries. Some rooms even feature safety deposit boxes for your peace of mind.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, tour desk, and free WiFi throughout the property. Relax in the non-smoking environment just 80 meters from the stunning Camaron Beach. Bed linens and towels are provided for your convenience.

Nearby Attractions
Explore Punta del Sabalo just 1.1 km away or venture to Plazuela Machado at 9.1 km. With General Rafael Buelna International Airport a short 35 km drive, Hotel Kavia Mazatlán is the perfect choice for your stay in Mazatlán.

Ready to experience luxury and convenience? Book your stay at Hotel Kavia Mazatlán now.

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 191 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 8.8
D
duarte lopez • family_with_children • mx
10
Pros:

La atención, la limpieza, la ubicación y la comodidad. Definitivamente regreso.

2026-02-12 • via Nuitee
G
Godina Luna • family_with_children • mx
10
Pros:

La atención del personal

2026-02-11 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-01-30 • via Nuitee
X
xavier • family_with_children • mx
10
2026-01-26 • via Nuitee
X
xavier • family_with_children • mx
10
2026-01-26 • via Nuitee
B
Brayan • solo_traveller • mx
10
Excelente
Pros:

Lugar cómodo y acogedor

Cons:

Falta elevador

2026-01-20 • via Nuitee
J
Juan Jose • solo_traveller • cr
10
2026-01-19 • via Nuitee
R
ricardo • family_with_children • mx
10
2026-01-08 • via Nuitee
T
Tomas • couple • us
10
Todo excelente
Pros:

Muy buena atención , muy limpio y excelente ubicación

2026-01-07 • via Nuitee
D
D.A • family_with_children • mx
10
2026-01-05 • via Nuitee
G
González Figueroa • couple • mx
9
Pros:

Es muy colorido y bonito tanto visualmente como las instalaciones

2026-01-03 • via Nuitee
H
Hernandez • family_with_children • mx
10
Pros:

Buena ubicación y buen precio

2025-12-27 • via Nuitee
C
Cesar • family_with_children • mx
10
2025-12-25 • via Nuitee
P
Phil2F • solo_traveller • fr
8
Hôtel calme et récent
Pros:

Café offert, four micro-onde.
Très bon Wifi.
Coffre
Grande chambre.
Éclairage chambre esthétique.
Douche agréable.
Chambre calme (sauf si voisins bruyants)

Cons:

Pas d'ascenseur (mais escaliers OK).
Pas d'eau potable.
Douche pas étanche.

2025-12-23 • via Nuitee
I
Irene • family_with_children • mx
10
Pros:

Excelente

Cons:

Excelente

2025-12-17 • via Nuitee
E
eduardo • family_with_children • mx
10
2025-12-16 • via Nuitee
M
Manuel • family_with_children • mx
10
Pros:

Location

Cons:

Horario de salida

2025-12-12 • via Nuitee
J
José Alberto • family_with_children • mx
10
Pros:

Todo bien

2025-12-12 • via Nuitee
R
renteria montes • family_with_children • mx
10
Pros:

Ubicación

2025-12-05 • via Nuitee
R
renteria montes • family_with_children • mx
10
Pros:

La ubicación

2025-12-05 • via Nuitee