Casa Polanco Hotel Boutique

Hotels
9.6 (101 reviews)
84 Luis G. Urbina , Mexico City , mx

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Incredible hospitality
Excellent accommodations
Cons:
Dinner food quality

Categories

Cleanliness
9.39
Standard quality for this hotel tier.
Service
10
Incredible staff and service. Top quality.
Location
9.96
Perfectly situated in Polanco.
Room Quality
9.9
Wonderful and comfortable rooms.
Amenities
9.85
Great amenities including food and drinks.
Value for Money
9.38
Exceptional overall value considering the quality.
Food and Beverage
8.34
Food at dinner did not exceed expectations.
Overall Experience
9.99
A wonderful experience, felt like home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:33

Property Description

Luxurious 5-Star Stay in Mexico City

Top-Notch Amenities: Casa Polanco Hotel Boutique boasts free bikes, a fitness centre, and a delightful terrace. Indulge in exquisite dining at the on-site restaurant.

Elegant Rooms: Enjoy air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer a balcony with stunning city views.

Prime Location: Explore nearby attractions such as the National Museum of Anthropology and Soumaya Museum. Conveniently located just 15 km from Benito Juarez International Airport.

Experience luxury and comfort at Casa Polanco Hotel Boutique - book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.6
Based on 101 reviews
Cleanliness: 9.39
Service: 10
Location: 9.96
Room Quality: 9.9
Amenities: 9.85
Value for Money: 9.38
Food and Beverage: 8.34
Overall Experience: 9.99
R
Ryan • couple • us
10
Can't wait to go back - just amazing.
Pros:

Casa Polanco was the most enjoyable place that we have ever stayed.

Cons:

Nothing - everything was fantastic

2026-01-19 • via Nuitee
A
Artem • couple • ru
10
Супер отель в Поланко
Pros:

Супер отель! Мы ощущали заботу с первого дня…прекрасное расположение, стильные и удобные номера и замечательный персонал!! Рекомендую всем!!

Cons:

Нет такого

2026-01-12 • via Nuitee
M
Matthias • couple • ch
9
2026-01-05 • via Nuitee
R
Ran • extended_group • il
10
Incredible hospitality in Polanco CDMX
Pros:

Incredible staff and service. Top quality.

2025-10-23 • via Nuitee
M
Michael • couple • ca
10
2025-10-17 • via Nuitee
A
Angeles Bris • solo_traveller • es
9
Un escondite en el corazón de Polanco
Pros:

Todo, realmente supero mis expectativas en todos los sentidos: atención, servicios, habitación, amenities, el masaje fue extraordinario. Logre descansar y desconectarme como queria

Cons:

La comida de la cena no supero mis expectativas. Le faltaba el punch

2025-10-02 • via Nuitee
W
william • friends
10
Pros:

We couldn’t ask for a better hotel experience. Actually it’s hard to call Casa Polanco a hotel; it’s more like a charming Hacienda. From the moment you arrive, you feel like you are staying with close friends or family. Charming staff, excellent breakfast and lunch items, and an excellent array of beverages, including liquor, beer, and wine, all at no additional charge. The rooms are wonderfully appointed and clean. We will definitely return to Casa Polanco on our next trip to Mexico City.

2025-09-30 • via Nuitee
G
Gabriel • partner
10
Pros:

Great people, food, location and service. Clean everywhere. Top notch stay!!

2025-09-28 • via Nuitee
I
ivy • family_with_children • us
10
2025-09-13 • via Nuitee
E
Ed
10
Pros:

Super great staff

2025-09-08 • via Nuitee
E
Eduardo • couple • ar
10
Como estar en mi casa!
Pros:

La comodidad, los amenities, la gran hospitalidad de todo el personal.

Cons:

Nada!

2025-08-31 • via Nuitee
M
Martina • couple • it
10
2025-08-15 • via Nuitee
D
Dennison • partner
10
Pros:

Amazing place & people!

2025-08-11 • via Nuitee
M
Manish • partner
10
Pros:

The staff at Casa Polanco treat you like family. They welcomed us so warmly. The rooms are perfectly setup. It felt like home away from home but luxurious at the same time. Highly recommend.

2025-07-23 • via Nuitee
K
Kaya • couple • tr
8
2025-07-22 • via Nuitee
A
Angela
10
Pros:

This hotel feells like home from the moment you step into the garden. We loved every minute of our stay. Very friendly staff. Super comfortable surroundings and delicious food and drinks. Would stay again in a heartbeat. We felt fully refreshed after our stay.

2025-07-14 • via Nuitee
H
Harald • solo_traveller • at
10
2025-07-13 • via Nuitee
R
Riza • extended_group • tr
9
2025-07-06 • via Nuitee
J
Jose
10
Pros:

Exceptional!

2025-06-30 • via Nuitee
M
MichaelFragoso • Couples • us
10
A Gem in Mexico City - Stunning Design - Go NOW
Pros:

One of the best hotels I've had the pleasure of staying in. Felt like staying at a whimsical, wealthy aunt's house where everything is perfect. Staff that treat you like family and invite you to chill out in the living room, terrace. Great recommendations for city visits. Visited with my husband and we didn't want to leave. Wonderful and comfortable rooms with epic treats, snacks, and pin-quiet. Wonderful, strong design throughout. The highlight of our Mexico City trip (aside from the food and culture!)

2025-06-17 • via Tripadvisor