GRIDS PREMIUM HOTEL OTARU

Hotels
8.7 (861 reviews)
1 Chome-3-13 Inaho , Otaru , jp

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Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Stunning luxury room
Comfortable bed
Lovely staff
Good breakfast
Great location
Onsen facilities
Cons:
Small toilets
Service not as warm
Room layout issues

Categories

Cleanliness
8.66
Very clean and well-maintained as noted in various reviews.
Service
9.13
The staff provided excellent service and were accommodating, noted by multiple reviewers.
Location
9.17
Great location within walking distance to attractions, praised for accessibility.
Room Quality
8.62
Rooms are comfortable with good amenities, though some comments noted size issues.
Amenities
8.65
Amenities such as the onsen and breakfast options were well received.
Value for Money
8.11
Some concerns regarding pricing versus room size were expressed by guests.
Food and Beverage
8.66
Breakfast received positive remarks for quality and variety.
Overall Experience
8.63
Overall satisfaction was high despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:08

Property Description

Luxurious Accommodation
GRIDS PREMIUM HOTEL OTARU offers 4-star rooms with modern amenities, including free WiFi and air-conditioning. Guests can enjoy city views from select rooms and relax with free toiletries provided.

Wellness Area with Sauna
Unwind in the hotel's wellness area, complete with a sauna for a rejuvenating experience after a day of sightseeing.

Convenient Location
Situated near Otaru's popular attractions like Otaru Canal Park and Otaru Museum, GRIDS PREMIUM HOTEL OTARU is the perfect choice for travelers seeking comfort and convenience.

Book your stay at GRIDS PREMIUM HOTEL OTARU for a luxurious and relaxing experience in Otaru.

Important information:

Housekeeping service is offered every 3 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 861 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.63
P
peko • couple • be
10
快適なホテル
Pros:

料金もそれなりで立地も最高 またホテルの目の前から 千歳空港行きのバスに乗れるのが 便利でよかったです ベッドも 寝やすくて 是非また小樽に行ったら泊まりたいホテル です

2026-05-28 • via Nuitee
まみぃー • solo_traveller • jp
8
2026-05-28 • via Nuitee
K
KUAN • family_with_children • tw
9
Pros:

地點在車站跟運河商店街之間 還算方便 大浴場很棒 房間偏小但也沒辦法

2026-05-28 • via Nuitee
C
Cristelle • solo_traveller • ph
9
2026-05-28 • via Nuitee
Y
Yu Leong • couple • sg
8
Pros:

Walking distance to Otaru

Cons:

Paid parking

2026-05-27 • via Nuitee
M
MANSOOK • couple • kr
8
2026-05-27 • via Nuitee
T
TEOH • solo_traveller • sg
9
Pros:

Overall comfortable stay, convenient to have separate shower and toilet for family of 4 with wash basin outside.

Cons:

Would be good to have proper place for hanging clothes.

2026-05-27 • via Nuitee
D
Daphne • family_with_children • sg
7
Compact and comfortable hotel.
Pros:

Close to canal.

Cons:

Room a bit small; esp with two suitcases.

2026-05-27 • via Nuitee
T
Trevor • solo_traveller • ca
9
Excellent hotel - perfect for a few days.
Pros:

Great hotel - very clean, one of the nicest public baths and good location. Liked how guests were provided with clothes to go to onsen. Room was quite modern and comfy. Breakfast was tasty and above average. Very close to bus for Kiroro ski area.

Cons:

Like most other hotels in Japan room space was tight with little storage area.

2026-05-26 • via Nuitee
E
Eva • couple • tw
8
Overall a pleasant stay.
Pros:

The location is quite good - just a 10‑minute walk to Otaru Canal - and the neighborhood is very quiet.

2026-05-24 • via Nuitee
D
David Wutzler • solo_traveller • nz
7
Pros:

Handy to the airport train.

Cons:

Very limited breakfast choices

2026-05-24 • via Nuitee
R
RURIKO • couple • jp
8
2026-05-23 • via Nuitee
M
Manet • extended_group • ph
10
2026-05-23 • via Nuitee
J
James • couple • au
9
2026-05-23 • via Nuitee
T
Tahara • family_with_children • jp
8
2026-05-22 • via Nuitee
L
LIN YUN • extended_group • tw
9
Pros:

早餐超級棒!!! 位置也很好

2026-05-21 • via Nuitee
A
Asama • extended_group • th
9
ชอบออนเซ็น
Pros:

โรงแรมใหม่มาก มีออนเซ็นกลางแจ้ง ใกล้สถานที่ท่องเที่ยว มีขายคูปองส่วนลดในร้านอาหารใกล้ๆที่อาหารสดและอร่อยมาก

Cons:

รูปห้องพักมุมกล้องทำให้ดูกว้างกว่าความเป็นจริงไปหน่อย

2026-05-21 • via Nuitee
N
Noel • couple • gu
5
2026-05-21 • via Nuitee
K
KIBEOM • solo_traveller • kr
9
2026-05-20 • via Nuitee
M
Manet • extended_group • ph
10
2026-05-20 • via Nuitee