GRIDS PREMIUM HOTEL OTARU

Hotels
8.7 (799 reviews)
1 Chome-3-13 Inaho , Otaru , jp

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Stunning luxury room
Comfortable bed
Lovely staff
Good breakfast
Great location
Onsen facilities
Cons:
Small toilets
Service not as warm
Room layout issues

Categories

Cleanliness
8.66
Very clean and well-maintained as noted in various reviews.
Service
9.13
The staff provided excellent service and were accommodating, noted by multiple reviewers.
Location
9.17
Great location within walking distance to attractions, praised for accessibility.
Room Quality
8.62
Rooms are comfortable with good amenities, though some comments noted size issues.
Amenities
8.65
Amenities such as the onsen and breakfast options were well received.
Value for Money
8.11
Some concerns regarding pricing versus room size were expressed by guests.
Food and Beverage
8.66
Breakfast received positive remarks for quality and variety.
Overall Experience
8.63
Overall satisfaction was high despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:08

Property Description

Luxurious Accommodation
GRIDS PREMIUM HOTEL OTARU offers 4-star rooms with modern amenities, including free WiFi and air-conditioning. Guests can enjoy city views from select rooms and relax with free toiletries provided.

Wellness Area with Sauna
Unwind in the hotel's wellness area, complete with a sauna for a rejuvenating experience after a day of sightseeing.

Convenient Location
Situated near Otaru's popular attractions like Otaru Canal Park and Otaru Museum, GRIDS PREMIUM HOTEL OTARU is the perfect choice for travelers seeking comfort and convenience.

Book your stay at GRIDS PREMIUM HOTEL OTARU for a luxurious and relaxing experience in Otaru.

Important information:

Housekeeping service is offered every 2 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 799 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.63
N
Nattawan • extended_group • th
8
2026-04-18 • via Nuitee
J
jyu • solo_traveller • jp
7
まあまあ
Pros:

風呂からの眺め

Cons:

ベッドが落ち着かない？

2026-04-15 • via Nuitee
A
Allen • extended_group • tw
7
2026-04-15 • via Nuitee
N
Nattida • extended_group • th
8
2026-04-14 • via Nuitee
Y
Yoshida • couple • jp
8
2026-04-09 • via Nuitee
W
WEN AN • couple • tw
9
2026-04-09 • via Nuitee
J
Jamie • extended_group • au
8
Pros:

Clean and good location

Cons:

Typical Japanese, plenty of room if you do not have luggage

2026-04-08 • via Nuitee
R
Ratchata • family_with_children • th
10
Pros:

ใกล้จุดท่องเที่ยว ห้องพักสวย สะอาด

Cons:

ไม่มี

2026-04-07 • via Nuitee
T
Tsz Kwan • family_with_children • hk
8
2026-04-06 • via Nuitee
G
Guirong • couple • au
9
2026-04-06 • via Nuitee
S
Suticha • extended_group • th
10
2026-04-05 • via Nuitee
D
David • family_with_children • tw
8
Cons:

There was a constant loud plumbing noise every time someone uses the bathroom.

2026-04-05 • via Nuitee
Y
yihpying • couple • tw
10
Pros:

浴場

Cons:

房間小了點

2026-04-04 • via Nuitee
L
Li Chuan • extended_group • tw
9
Pros:

位置相當便利，飯店旁就是lawson，紅磚橫丁屋台村近在咫尺
前往運河及界町也相當方便。
一樓有微波爐及洗衣機可使用。
房間內可遠遠地眺望石狩灣的景色。

Cons:

沒有衣櫃，開放式的掛衣架不太足夠，有一盞吊燈的位置過低容易撞到。

2026-04-03 • via Nuitee
M
MISATO • couple • jp
10
2026-03-30 • via Nuitee
A
anusorn • family_with_children • th
9
2026-03-28 • via Nuitee
C
Chun kit • couple • hk
10
2026-03-27 • via Nuitee
Y
Yi-Da • extended_group • tw
7
2026-03-23 • via Nuitee
饒平名 • couple • jp
10
最高
Pros:

キレイ

Cons:

特にない

2026-03-22 • via Nuitee
A
ATSUSHI • couple • jp
7
2026-03-22 • via Nuitee