Nour Al Thuria Hotel

Hotels
•
Independent
7 (21 reviews)
Ajyad Al Masafi neighborhood, behind Al Rayana, Makkah, Makkah Province, 24231 , Makkah , SA
966-0-508900592

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Cons:
Poor cleanliness, especially in toilets

Categories

Cleanliness
3
Guests mentioned poor cleanliness and unclean toilets as a major issue.
Service
5
Service feedback varied, with some guests dissatisfied with the lack of service provided.
Location
5
Location feedback was mixed, with some guests not mentioning the location as a standout feature.
Room Quality
5
Room quality had mixed feedback, with some mentioning issues with maintenance.
Amenities
5
Amenities were not highlighted positively by guests, potentially lacking in variety or quality.
Value for Money
5
Guests expressed dissatisfaction with the perceived value for the price paid.
Food and Beverage
5
Food and beverage services did not receive prominent positive feedback.
Overall Experience
5
Most guests did not have a positive overall experience based on the reviews analyzed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 06:27

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a convenient vending machine at Nour Al Thuria Hotel.

Dining Options: Indulge in a delicious meal at the hotel's restaurant or grab a snack at the coffee shop/cafe. Unwind with a drink at the bar/lounge.

Cozy Accommodations: Stay in one of the 78 guestrooms with flat-screen televisions and enjoy entertainment with digital television. Relax in bathrooms with shower/tub combinations and provided slippers.

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 21 reviews
Cleanliness: 3
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
M
Majed
8
Pros:

walkable to the haram (8minutes) as long as you dont have no health conditions going up hill.

Hotel was simple but comfortable, clean but outdated with modern finishes. Good breakfast and staff which were limited since I was there agter the hajj season so very few people were in the hotel.

Good coffee machine that makes many drinks in the lobby when it is working. Good for the amount of money it cost.

2025-06-29 • via Nuitee
N
Nabiha
4
Pros:

Dårlig og urene toaletter

2025-02-05 • via Nuitee
M
Mohamed • family
10
Pros:

Hotel location is good, rooms are clean
Staff are amazing and very helpful specially room service the golf car operators Mr. Hadi and Mr. Saied

2024-12-04 • via Nuitee
A
Anwar
10
Pros:

Amazing service, especially a man called smeer( سمير)
A very friendly and helpful guy.

2024-11-08 • via Nuitee
M
Mahmoud
2
Pros:

I hope you guys exclude this hotel from your trip lists. Rooms are very small, food is not good, staff are rude and not helpful.

2024-05-30 • via Nuitee
S
Syed Anik Ishmam
10
Worth staying
Pros:

Good Location, convenient for Umrah or Hajj pilgrims, breakfast was ok, friendly staff...

2024-05-20 • via Nuitee
M
MOIDU
8
Comfortable with this price
Pros:

All in all good but there is mountain before entering the hotel which also hotel management have arrangement pick up and drop service excellent and staffs are very good and very good service

2024-05-09 • via Nuitee
F
fazida binte
10
Nice hotel on the hill
Pros:

Location: on a steep hill..giving good views if we sit in the verandah ..those with bad knees may struggle going up and down:(

Staffs: kudos to all especially housekeeping..

Breakfast in ramadan: good selections, yummy

Prayer room: since we can hear imam leading the prayers we pray in the hotel prayer room at level 1 and did congregation prayers when its too hot to go Al Haram mosque

Free coffee/tea: all day!!
Toilet: small..but who cares?
Ambience: reminds us of small run family hotels in the countryside on the hills ..

Price: outside ramadan its worth the price

Once its fully renovated it be a great hotel insyaAllah

2024-03-12 • via Nuitee
A
Abdul
6
Pros:

Hotel is beautiful but a bit cramped, room small ok but bathroom was really cramped, too small to use, shower soaked everything.

2024-03-09 • via Nuitee
M
Mizanur • family
4
Pros:

We went as a family, we had to get another hotel because the toilet condition is apalling.
My advice is, its okay for singles travelling for umrah. But not good at all for families even though the staff are very friendly.

2023-05-18 • via Nuitee
F
farrukh
2
Not as expected or as stated on Hotel.com
Pros:

Location is not Good, you have climb but that is not the main reason, cleanliness of toilets, bedrooms is not up to standard, there is a constant noise of compressors or generators on roof which keeps you up at night because of noise. Toilets need renovations. Breakfast needs improvement. In toilets lack of toiletries, no iron in room no water bottles etc.

2023-05-15 • via Nuitee
N
Nazmun
8
Our 7-day stay for Umrah
Pros:

We stayed in the hotel without much troubles. Support staff were helpful in general but some Arab management people were not friendly, language barrier was a significant issue. A few things that hotel authority can look into: the reception area is very tight. Entry area could be improved. The room air conditioner unit doesn’t have thermostat control system, therefore rooms become very cold. I informed the desk but the technician informed that they didn’t have system to control the temperature! Room cleaning service is available upon request, I requested a cleaning once in seven days, an Arab management guy took note but he never ensured cleaning! The hotel is 10-minute walk from the Haram, that is the best part of our stay. One can have meals inside the hotel. Room rent is at little higher end in comparison to overall facilities. But overall it was ok to stay in the hotel.

2023-04-13 • via Nuitee
M
Malika
8
Pros:

If anyone is planning to visit Mecca, I highly recommend this Hotel, very close to Al Harama about 10 min walk, my experience was really great, the hotel was great but the staff was JUST PERFECT: Hade and Samir were very nice, professional, and generous I felt I have family there they helped me with everything and gave good suggestions. Thank you again for your professional service.

2023-04-10 • via Nuitee
S
Sheeba • family
8
Pros:

Nearness to Kabba and friendly staff. Rooms were small.

2023-04-06 • via Nuitee
M
MOHMEDSHAHIDKHAN • family
2
Pros:

I booked the Hotel for 3 days. Due to the terrible condition of the Hotel, I ended up rebooking my onward journey 2 days earlier than the scheduled date of January 29th and January 30th respectively. As much as I wanted to cancel my Hotel booking with Nour Al Thuria for January 27th and January 28th. I am requesting a full refund.

2023-01-31 • via Nuitee
M
Md aowlad • family
2
Pros:

Wi-fi not working

Nothing good

2022-12-28 • via Nuitee
A
abderrahmen
8
Pros:

Friendly reception

2022-12-02 • via Nuitee
S
Syed
10
Pros:

I really enjoyed my stay there. The gourmet coffee was a treat and hospitality was excellent and the staff were really helpful. However the best part of the stay was brother Sameer. Your helpfulness and great attitude made it worth while. Shukran Habibi

2022-10-19 • via Nuitee
O
Omar
10
Pros:

Great

2022-08-29 • via Nuitee
B
Belal
2
Pros:

The location is very bad , very difficult to reach the hotel
Stuff only the good thing I have met

2022-08-26 • via Nuitee