Casa Azulai Puebla Hotel Boutique

Hotels
9.2 (179 reviews)
Av. 2 Oriente # 808, Col. Centro , Puebla , mx

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food
Cons:
Noise from traffic
Malodorous room
Issues with amenities

Categories

Cleanliness
8.53
Several reviews mentioned cleanliness positively, but one indicated a mal olor.
Service
10
Most reviews praised the service as friendly and helpful.
Location
9.5
The location was often mentioned as excellent, being close to attractions.
Room Quality
8.54
Mixed sentiments; some rooms had issues like ruido exterior and malfunctioning amenities.
Amenities
8.99
Amenities were generally appreciated, though some issues with the rooftop access were noted.
Value for Money
9.52
Overall value was seen positively, especially considering the location and service.
Food and Beverage
8.98
Breakfast was noted as good, with a few mentions of delays but worth it.
Overall Experience
9.53
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:42

Property Description

Central Location: Located in the heart of Puebla, Casa Azulai Puebla Hotel Boutique offers easy access to popular attractions such as Puebla Convention Centre and Amparo Museum.

Comfort and Convenience: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay at this 4-star hotel. The hotel also offers comfortable family rooms for a relaxing stay.

Dining and Relaxation: Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or soak in the ambiance on the terrace. Experience a perfect blend of comfort and luxury at Casa Azulai Puebla Hotel Boutique.

Experience the charm of Casa Azulai Puebla Hotel Boutique and book your stay today for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

9.2
Based on 179 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
N
Naara Bernice solo_traveller mx
8
Pros:

El espejo

Cons:

La iluminación muy tenue

2026-05-25 via Nuitee
M
Monica solo_traveller mx
10
Pros:

La cama muy comoda.

Cons:

Que no tenga estacionamiento propio y hay que ir a dejar el auto a otro lado

2026-05-16 via Nuitee
A
Alfredo extended_group mx
10
Buen lugar
2026-05-10 via Nuitee
G
Galindo solo_traveller mx
9
Excelente lugar...
Pros:

La habitación tenía un gran espacio al igual que el baño, la arquitectura es muy bonita, internet rápido, televisores modernos, aire acondicionado funcional.

Cons:

Las cobijas olían un poco a humedad.

2026-05-04 via Nuitee
J
JoAnn solo_traveller us
10
Pros:

Everything was great! Location, the staff, the room.

Cons:

N/A

2026-04-28 via Nuitee
K
Kyle couple us
10
Pros:

Location, hospitality, parking and price

Cons:

Nada

2026-04-27 via Nuitee
C
Claudia extended_group us
10
Beautifully restored colonial building with optimal location
Pros:

It is a beautifully restored building. Well located at walking distance from El Parian, the Artists zone, the handcrafts market and downtown.

2026-04-26 via Nuitee
O
Oswaldo extended_group us
9
2026-04-20 via Nuitee
G
Gerardo couple mx
7
2026-04-13 via Nuitee
C
Christina couple us
10
Best vacation in a long time
Pros:

Very delicious breakfast.

2026-04-10 via Nuitee
P
palma couple ar
8
2026-03-30 via Nuitee
J
JEANETTE family_with_children mx
8
2026-03-18 via Nuitee
H
HECTOR family_with_children mx
1
Cons:

He pedido mi factura y no me la dan , me hicierón la humillación de hacer una sin valor fiscal a pesar de darles mi constancia fiscal y sigo esperando sin respuesta.

No tiene comidas ni cenas ni servicio al cuarto solo desayuno que empiezan hasta mucho después de las 8

2026-03-07 via Nuitee
M
MARIBEL MARGARITA extended_group mx
10
2026-03-02 via Nuitee
E
Espinosa Pinto extended_group mx
9
En general estuvo agradable
Pros:

Excelente ubicación. No consumimos desayuno. Agradable ambiente. Los cuartos cómodos

Cons:

Que no se incluya el desayuno en la estancia.

2026-02-26 via Nuitee
M
Maximilian extended_group de
9
Alles wunderbar, tolles Preis-Leistungsverhältnis
Pros:

Tolle Lage, sehr nettes Personal und wunderschönes Gebäude

Cons:

Ablagemöglichkeiten fehlen im Zimmer

2026-02-12 via Nuitee
R
Rosado Garcia couple mx
9
Pros:

Todo bien

Cons:

La puerta cerrada

2026-02-12 via Nuitee
H
Hans solo_traveller nl
8
2026-01-26 via Nuitee
T
TELLO DIAZ family_with_children mx
9
Se descansa muy bien.
Pros:

Limpio, bonito, tranquilo, cama muy comoda.

Cons:

El baño no tiene ventilación y huele mal. (podría tener ventilación natural pues colinda con una pequeña terraza)

2026-01-25 via Nuitee
C
Carolina couple es
10
Excelente opción para hospedarse en Puebla
Pros:

La habitación sin duda era muy bonita, tenía todas comodidades y cosas necesarias para tener una estancia cómoda.

Cons:

El ruido exterior de los autos aunque tenían doble vidrio aún traspasaba el ruido, pero por la noche no molestó

2026-01-21 via Nuitee