Casa Azulai Puebla Hotel Boutique

Hotels
9.2 (162 reviews)
Av. 2 Oriente # 808, Col. Centro , Puebla , mx

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Kid meals
Staff adhere to local safety protocols
First aid kit available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food
Cons:
Noise from traffic
Malodorous room
Issues with amenities

Categories

Cleanliness
8.53
Several reviews mentioned cleanliness positively, but one indicated a mal olor.
Service
10
Most reviews praised the service as friendly and helpful.
Location
9.5
The location was often mentioned as excellent, being close to attractions.
Room Quality
8.54
Mixed sentiments; some rooms had issues like ruido exterior and malfunctioning amenities.
Amenities
8.99
Amenities were generally appreciated, though some issues with the rooftop access were noted.
Value for Money
9.52
Overall value was seen positively, especially considering the location and service.
Food and Beverage
8.98
Breakfast was noted as good, with a few mentions of delays but worth it.
Overall Experience
9.53
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:42

Property Description

Central Location: Located in the heart of Puebla, Casa Azulai Puebla Hotel Boutique offers easy access to popular attractions such as Puebla Convention Centre and Amparo Museum.

Comfort and Convenience: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay at this 4-star hotel. The hotel also offers comfortable family rooms for a relaxing stay.

Dining and Relaxation: Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or soak in the ambiance on the terrace. Experience a perfect blend of comfort and luxury at Casa Azulai Puebla Hotel Boutique.

Experience the charm of Casa Azulai Puebla Hotel Boutique and book your stay today for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

9.2
Based on 162 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
M
Maximilian • extended_group • de
9
Alles wunderbar, tolles Preis-Leistungsverhältnis
Pros:

Tolle Lage, sehr nettes Personal und wunderschönes Gebäude

Cons:

Ablagemöglichkeiten fehlen im Zimmer

2026-02-12 • via Nuitee
R
Rosado Garcia • couple • mx
9
Pros:

Todo bien

Cons:

La puerta cerrada

2026-02-12 • via Nuitee
H
Hans • solo_traveller • nl
8
2026-01-26 • via Nuitee
T
TELLO DIAZ • family_with_children • mx
9
Se descansa muy bien.
Pros:

Limpio, bonito, tranquilo, cama muy comoda.

Cons:

El baño no tiene ventilación y huele mal. (podría tener ventilación natural pues colinda con una pequeña terraza)

2026-01-25 • via Nuitee
C
Carolina • couple • es
10
Excelente opción para hospedarse en Puebla
Pros:

La habitación sin duda era muy bonita, tenía todas comodidades y cosas necesarias para tener una estancia cómoda.

Cons:

El ruido exterior de los autos aunque tenían doble vidrio aún traspasaba el ruido, pero por la noche no molestó

2026-01-21 • via Nuitee
F
Fernanda • family_with_children • mx
8
2026-01-18 • via Nuitee
J
Jimenez de Böddeker • extended_group • de
10
Wir würden wieder kommen
Pros:

Sehr schönes Gebäude, sehr gute Lage und sehr nettes Personal. Einen wunderschönen Ausblick von der Dachterrasse mit Blick auf den Vulkan Popocatépetl.

Cons:

Alles war perfekt. Vielen Dank!

2026-01-15 • via Nuitee
M
MARIA JOSE • couple • mx
9
2026-01-15 • via Nuitee
P
Patricia • solo_traveller • mx
8
2026-01-14 • via Nuitee
L
Lucia • couple • es
8
Dos días en Puebla
Pros:

El edificio y el tamaño de la habitación.

Cons:

El mal olor en la habitación, la falta de ventilación y no poder regular el agua caliente en la ducha.

2026-01-08 • via Nuitee
E
Eduardo • family_with_children • mx
9
2026-01-06 • via Nuitee
A
Alejandro • extended_group • es
8
2026-01-05 • via Nuitee
A
Alberto • family_with_children • cr
9
Pros:

El hotel tiene una excelente ubicación y las instalaciones son muy cómodas y modernas.

2025-12-31 • via Nuitee
J
Jacqueline • couple • au
10
Excellent value, great location, great staff
Pros:

Big comfortable beds. Big rooms. Great location. Excellent breakfast and very charming and helpful staff

Cons:

Everything was great

2025-12-31 • via Nuitee
A
ADRIAN • extended_group • mx
7
2025-12-28 • via Nuitee
B
Birgit • couple • de
2
Die Unterkunft so wie sie präsentiert wird weicht leider komplett von der Realität ab.
Cons:

Das Hotel liegt an einer extrem stark befahrenen Hauptstraße/Highway, wodurch es sehr laut ist.
Trotz besetzter Rezeption gibt es keinen aktiven Hotelbetrieb oder Service; das Gebäude wirkt insgesamt verlassen.
Die Dachterrasse ist nur eingeschränkt zugänglich und nicht bewirtet.
Das Restaurant ist geschlossen und weicht vollständig von den präsentierten Fotos ab.

2025-11-30 • via Nuitee
A
Aldair • family_with_children • mx
9
2025-11-24 • via Nuitee
S
Sherwood • couple • us
10
Charming hotel within walking distance to all the historic attractions.
Pros:

We enjoyed relaxing at this hotel, both in the comfortable room and the roof top patio. The mix of ancient and modern charm was inviting and the staff were so helpful with directions and holding our bags at the desk. We booked a couples massage in our room which was amazing. We really liked how close everything was for walking and Uber pickups. The hotel is on the edge of the historic district so it is very quiet at night.

2025-11-15 • via Nuitee
R
Rosemary • couple • us
10
Charming, relaxing, beautiful experience!
Pros:

Everything was perfect! The hotel was beautiful beyond expectations, relaxing and quiet. The staff is very friendly and helpful. The location is perfect walking distance to the many attractions in Puebla.

Cons:

We loved it all!

2025-11-14 • via Nuitee
M
Mario Alberto • couple • mx
10
2025-10-20 • via Nuitee