Hotel Indigo Hangzhou Uptown by IHG

Hotels
•
IHG
NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT, Hangzhou, 310008 , Hangzhou , CN
86-57188166688

listing image 1
Show all photos

Facilities

Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Smoke-free property
Wedding services
Tours/ticket assistance
Wheelchair accessible parking
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional staff
Great breakfast
Loved the pool
Well-equipped minibar
Beautifully designed hotel
Proximity to West Lake
Cons:
Room not ready on time
Basin visible from the room, which could be uncomfortable when sharing
Uninteresting neighborhood
Lack of expected room view

Categories

Cleanliness
9
Both reviews praised the cleanliness, only mentioning positive aspects.
Service
8
Service was highly appreciated, especially noteworthy was the front desk staff, despite a minor note about a wait.
Location
7.5
The hotel location is appreciated due to proximity to West Lake and a metro station, but the neighborhood is noted to be lacking in interest.
Room Quality
8.5
Rooms were described as comfortable, well-appointed, and beautifully designed, with a minor comment about room view expectations.
Amenities
9
Amenities like the pool, the well-equipped minibar, and the restaurant were highlighted positively with no negative comments.
Value for Money
8
No direct comments on value, but the second review’s notion of a 'perfect' stay suggests a high level of satisfaction.
Food and Beverage
8.5
Breakfast and the on-site restaurant were specifically commended, marking a high level of satisfaction in dining.
Overall Experience
8.8
Overall experience is rated very high with guests likely to recommend the hotel, and one describing their stay as perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:45

Property Description

Luxurious Recreational Amenities - Indulge in the indoor pool and 24-hour fitness center for a rejuvenating experience, making your stay truly exceptional.

Exquisite Dining Options - From the fine dining at ING restaurant to the cozy coffee shop and stylish bar/lounge, savor a variety of culinary delights and drinks right at the hotel.

Convenient Business and Event Facilities - Whether you're here for work or a special occasion, take advantage of the business center, meeting rooms, and attentive services tailored to meet your needs.

For a memorable stay in Hangzhou, book your room at Hotel Indigo Hangzhou Uptown now to experience elegance and comfort at its finest.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 9
Service: 8
Location: 7.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.8
H
Hongxi
10
Pros:

its nice place to stay staff were super friendly！

2024-12-04 • via Nuitee
V
Verified traveler
10
Pros:

Helpful and courteous staff. Close to the river walk. Very good value for the money.

2024-03-28 • via Nuitee
V
Verified traveler
10
Pros:

服務一流。環境清靜企理。

2023-12-30 • via Nuitee
C
CHIAHUI
10
無可挑剃
Pros:

服務超級無敵好， 房間舒適，浴室非常乾淨
無可挑剃

2023-10-04 • via Nuitee
C
CHIAHUI
10
top service
Pros:

非常的好。 房間舒適，服務態度非常好。
讓我想要 以後差旅儘量以這間酒店為主

2023-10-02 • via Nuitee