Hotel Indigo Hangzhou Uptown by IHG

Hotels
•
IHG
9.8 (5 reviews)
NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT, Hangzhou, 310008 , Hangzhou , CN
86-57188166688

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional staff
Great breakfast
Loved the pool
Well-equipped minibar
Beautifully designed hotel
Proximity to West Lake
Cons:
Room not ready on time
Basin visible from the room, which could be uncomfortable when sharing
Uninteresting neighborhood
Lack of expected room view

Categories

Cleanliness
9
Both reviews praised the cleanliness, only mentioning positive aspects.
Service
8
Service was highly appreciated, especially noteworthy was the front desk staff, despite a minor note about a wait.
Location
7.5
The hotel location is appreciated due to proximity to West Lake and a metro station, but the neighborhood is noted to be lacking in interest.
Room Quality
8.5
Rooms were described as comfortable, well-appointed, and beautifully designed, with a minor comment about room view expectations.
Amenities
9
Amenities like the pool, the well-equipped minibar, and the restaurant were highlighted positively with no negative comments.
Value for Money
8
No direct comments on value, but the second review’s notion of a 'perfect' stay suggests a high level of satisfaction.
Food and Beverage
8.5
Breakfast and the on-site restaurant were specifically commended, marking a high level of satisfaction in dining.
Overall Experience
8.8
Overall experience is rated very high with guests likely to recommend the hotel, and one describing their stay as perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:45

Property Description

Experience a blend of luxury and comfort at Hotel Indigo Hangzhou Uptown, your perfect getaway in the heart of Shangcheng.

Recreational Retreat
Unwind in our enchanting indoor pool or energize your senses at our state-of-the-art 24-hour fitness center, designed to refresh your spirit after a day of exploring.

Gastronomic Delights
Savor delectable dishes at our in-house restaurant, ING, or grab a quick bite at our coffee shop. Enjoy room service during limited hours, and don’t forget our delicious buffet breakfasts, available daily.

Convenient & Chic Accommodations
Relax in one of our 136 uniquely designed guestrooms, featuring modern amenities like LCD televisions, minibars, and complimentary Wi-Fi, ensuring that your stay is as convenient as it is comfortable.

Don’t miss out on an unforgettable experience! Book your stay today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.8
Based on 5 reviews
Cleanliness: 9
Service: 8
Location: 7.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.8
H
Hongxi
10
Pros:

its nice place to stay staff were super friendly！

2024-12-04 • via Nuitee
V
Verified traveler
10
Pros:

Helpful and courteous staff. Close to the river walk. Very good value for the money.

2024-03-28 • via Nuitee
V
Verified traveler
10
Pros:

服務一流。環境清靜企理。

2023-12-30 • via Nuitee
C
CHIAHUI
10
無可挑剃
Pros:

服務超級無敵好， 房間舒適，浴室非常乾淨
無可挑剃

2023-10-04 • via Nuitee
C
CHIAHUI
10
top service
Pros:

非常的好。 房間舒適，服務態度非常好。
讓我想要 以後差旅儘量以這間酒店為主

2023-10-02 • via Nuitee