Hilton Garden Inn St Augustine-Historic District

Hotels
•
Hilton Garden Inn
8.8 (640 reviews)
1600 N Ponce De Leon Blvd , Saint Augustine , US
+1 904-664-2022

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Great staff
Location
Comfortable rooms
Cons:
High parking fees
Limited breakfast hours
Overpriced for the season

Categories

Cleanliness
8.69
Several mentions of cleanliness, but issues with poor room maintenance were noted.
Service
9.66
Generally attentive staff, but long wait times during check-in and check-out were problematic.
Location
9.7
Location was frequently praised and described as great.
Room Quality
8.65
Rooms were referred to as clean but some showed signs of aging.
Amenities
8.18
Amenities were primarily à la carte, which was regarded as a downside.
Value for Money
8.64
Overpriced during the season, with parking and hidden fees affecting value perception.
Food and Beverage
7.69
Limited breakfast options and scheduling complaints were noted.
Overall Experience
9.16
An overall pleasant stay despite a few concerns with service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:02

Property Description

Convenient Location and Modern Amenities
Located in St. Augustine, just 500 metres from Freedom Trail, Hilton Garden Inn St Augustine-Historic District offers a comfortable stay with an outdoor pool, fitness centre, and free WiFi.

Dining and Relaxation Options
Guests can enjoy dining at the on-site restaurant, unwinding at the bar, or taking in the views from the terrace. The hotel also features a snack bar for quick bites.

Professional Services and Nearby Attractions
With a business area, 24-hour front desk assistance, and proximity to popular landmarks like Castillo de San Marcos, this 3-star hotel ensures a convenient and memorable stay.

Book your stay at Hilton Garden Inn St Augustine-Historic District for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 640 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
M
Mary • family_with_children • us
2
Pros:

The beds were extremely hard and uncomfortable. We both woke up sick after the first night. The room was musty. The breakfast food was terrible and not worth the price. Coffee was out both mornings we were there and had to wait 20 mins to get coffee, which was also as hot as boiling water. Will not stay at a Hilton again if that’s the quality of food and comfort.

Cons:

Food, beds, coffee, musty room.

2026-10-12 • via Nuitee
J
Jennifer • couple • us
4
Disappointed
Pros:

Pretty building.

Cons:

Put us on the first level next to engineering room and employee room as well as a side entrance. Doors opening and closing all night long . Mattress was hard as rock, breakfast did not open in time so we could not take advantage of it. Did not have coffee cart available or at the bar. Was charged $30 to park our car in the hotel parking lot! Would like a partial refund.

2026-10-10 • via Nuitee
L
Lily • couple • us
3
2026-10-10 • via Nuitee
A
Amber • family_with_children • us
10
2026-10-07 • via Nuitee
R
robert • extended_group • us
4
would not recommend
Pros:

the facilities are top notch

Cons:

lets start with breakfast which isn't included , one hr wait for our partners breakfast one and a half for ours, room service cleaned the rooms took all the used towels and did not replace them, nor the coffee pods we used or cups! next parking huge parking lot that costs 30 per day and this hotel is about 1.5 miles from downtown!
also had a health emergency at home tried to cancel , would have cost one days price per room

2026-09-08 • via Nuitee
I
Ivy • solo_traveller • us
8
Pros:

Close to everything

Cons:

Extremely hard bed and flat pillows

2026-09-04 • via Nuitee
C
Crystal • extended_group • us
10
Will definitely stay here again and recommend for friends and family
Pros:

Beautiful location, friendly staff and very clean

2026-09-03 • via Nuitee
S
Steve • couple • us
9
Cons:

Pay parking very high at $30

2026-09-02 • via Nuitee
C
Coastal Home Inspections • couple • us
10
Great
Pros:

Did not have breakfast but it did look very good and many guest were enjoying it. We did not eat because we were have lunch at the Fish House which was excellent.

Cons:

Nothing, its a great place. We would defiantly stay there again.

2026-08-26 • via Nuitee
H
Hafiz • couple • ae
7
2026-08-26 • via Nuitee
M
Maria Isabel • couple • us
9
Amazing vacation
Pros:

Everything was amazing 🤩

Cons:

Never I knew that we needed to pay the parking.

2026-08-23 • via Nuitee
E
Esther • couple • us
9
2026-08-22 • via Nuitee
P
PETER • couple • us
8
2026-08-22 • via Nuitee
E
Elvia • couple • us
10
Amazing stay
Pros:

Great

Cons:

The black guy at the desk

2026-08-12 • via Nuitee
L
Liban • solo_traveller • us
3
Pros:

La ubicación

Cons:

La limpieza en las avitacion

2026-08-09 • via Nuitee
V
Vittorio • solo_traveller • gb
7
Pros:

Pool was great and all but 1 staff were excellent

Cons:

1 x reception staff, who was on his mobile on our arrival, was very unwelcoming on checkin. Offered minimal information so we had to ask numerous questions, even down to where was the lift. As we left the hotel for the first evening, he was sat on a guest sofa again on his mobile which summed up his customer service skills

2026-08-06 • via Nuitee
B
Brittany • family_with_children • us
8
2026-08-06 • via Nuitee
C
Cordoba • family_with_children • us
10
2026-08-05 • via Nuitee
Y
Yanina • couple • ar
8
Pros:

Habitación amplia y cómoda . Posibilidad de desayuno . Solo estuve una noche

2026-08-04 • via Nuitee
V
Vrechek • extended_group • us
10
We really appreciated the staff working thru some tough situations and naking efforts to send us sunglasses my husband f
Pros:

Nicely appointed; fresh and clean

Cons:

Nothing

2026-07-23 • via Nuitee