Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Books
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Good amenities
Clean rooms
Cons:
Location is a bit distant
Some cleanliness issues noted
No nearby restaurants

Categories

Cleanliness
8.45
Some guests mentioned issues with the bathrooms and cleanliness in certain areas.
Service
9.95
Staff are described as friendly and attentive across multiple reviews.
Location
8.45
Location is convenient but noted to be a bit far from local attractions and services.
Room Quality
9.45
Rooms are reported as well-appointed with nice views but some noted issues with specific rooms.
Amenities
9.45
Amenities like the pool and breakfast received positive remarks, though some wished for heating.
Value for Money
9.45
Guests felt the hotel is generally good value for the experience.
Food and Beverage
8.95
Breakfast was reported as good, but there were some complaints about menu options.
Overall Experience
9.45
Overall experiences shared are positive with some reservations about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:38

Property Description

Indulge in Luxury Amenities
Pamper yourself with a visit to the spa for relaxing massages. Enjoy the outdoor pool, fitness center, and free Wi-Fi.

Dining and Entertainment Options
Dine at The Embrace Restaurant offering garden views or unwind at one of the 2 bars/lounges. Room service is also available.

Convenience and Comfort
With limo service, 24-hour front desk, and complimentary shuttle to the ferry terminal, your stay is hassle-free. Relax in well-equipped rooms with Smart TVs and deep soaking bathtubs.

Book your stay at Noku Phuket for a luxurious and convenient experience.

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 1274 reviews
Cleanliness: 8.45
Service: 9.95
Location: 8.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
R
Remy couple fr
9
Pros:

Les équipes, les infrastructures.

2026-03-02 via Nuitee
I
Irwin couple au
10
2026-03-02 via Nuitee
V
Viktoria couple by
5
2026-02-28 via Nuitee
J
Jasmien solo_traveller nl
8
2026-02-27 via Nuitee
E
Engin couple de
5
2026-02-25 via Nuitee
K
Krasimira couple bg
10
2026-02-24 via Nuitee
D
David extended_group gb
9
2026-02-24 via Nuitee
N
Naama couple il
10
2026-02-24 via Nuitee
N
Nam Ying family_with_children hk
10
Stunning Villa & Exceptional Service
Pros:

The 4-bedroom villa was absolutely stunning and provided a perfect, spacious retreat for our family. We loved having our own private pool, which was a huge highlight, but we were equally impressed by the public infinity pool; it is truly wonderful and offers a spectacular view that shouldn't be missed. The spa was another major hit with my family members, who enjoyed the treatments immensely.

The service here is exceptional, specifically Kwan, who was remarkably helpful, polite, and quick to resolve any matters that arose in a timely manner. The Concierge Supervisor also did a great job managing our many pieces of luggage with a very supportive and professional attitude. The entire hotel felt well-managed and the staff made us feel very welcome.

Cons:

Nothing

2026-02-23 via Nuitee
E
Emil couple se
9
2026-02-22 via Nuitee
I
Isabella couple it
10
2026-02-22 via Nuitee
R
Rizalman couple my
9
2026-02-13 via Nuitee
A
Andrés couple es
10
2026-02-13 via Nuitee
Y
Yacine family_with_children fi
10
Pros:

Everything was on point! Special thanks to Arm for his very very kind service and taking care of us

2026-02-10 via Nuitee
C
Camille couple fr
10
Magnifique séjour
Pros:

Magnifique séjour
Le personnel est incroyable
Très bon petit déjeuner

2026-01-30 via Nuitee
C
Cameron couple id
10
2026-01-30 via Nuitee
H
Hatem solo_traveller sa
8
2026-01-26 via Nuitee
A
Afnan couple sa
10
2026-01-26 via Nuitee
C
Chen couple il
10
Pros:

מלון מהמם! נמצא בצ׳אלונג על הר אנחנו אהבנו את זה שהוא מבודד ולא בתוך רחובות המוניים
ועם זאת הוא קרוב להמון אטרקציות!
הבריכה מדהימה, הצוות אדיב ונענה לבקשותינו בשמחה
ההתניידות היא בטוקטוקים ותמיד יש טוקטוק זמין 24/7
מלון על רמה, באמת נהנינו מכל רגע!

Cons:

ארוחת בוקר נחמדה, אפשר לגמרי להוסיף גבינות, טונה, אבוקדו מצד שני בכל מלון שהיינו לא היה עשיר.

2026-01-25 via Nuitee
C
Celine couple de
10
Absolute Oase und pure Erholung - wir hatten die Tree Villa mit privatem Pool und es war ein absoluter Traum. Die Zimmer
2026-01-25 via Nuitee