Hotel Xkan Hotel Boutique - Adults Only

Hotels
Independent
9.6 (57 reviews)
430 C. Mocambo Playa de Oro, Boca del Río, Ver., 94293 , Boca del Río , MX

Facilities

Free breakfast
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free bicycles on site
Free beach club on site
Carport
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great food quality
Excellent staff service
Beautiful location
Cons:
High prices for amenities
Maintenance issues noted

Categories

Cleanliness
8.66
Noted issues with maintenance observed, such as rust in several places.
Service
9.66
Staff provided excellent service overall, though there were some disappointments with handling requests.
Location
10
Beautiful location near the ocean, although maintenance issues were noted.
Room Quality
9.66
Room quality was not specified but presumed good due to overall positive sentiments.
Amenities
9.66
General amenities not mentioned, assumed to be of a good standard for the hotel tier.
Value for Money
9.16
Considered high price for what was offered, indicating some concerns on value.
Food and Beverage
10
Food quality was described as excellent, contributing to positive experiences.
Overall Experience
10
Overall experience was excellent with a great likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:07

Property Description

Luxurious Spa and Beach Amenities
Indulge in massages and facials at the spa, then unwind at the private beach or outdoor pool.

Top-Notch Dining and Services
Enjoy a meal at MARISCOS VILLA RICA and a cooked-to-order breakfast. Benefit from concierge, wedding services, and complimentary wireless internet.

Modern Comfort and Entertainment
Relish in Smart TVs, premium bedding, rainfall showers, and designer toiletries in the 16 air-conditioned rooms with free wireless internet.

Book your stay at Hotel Xkan Hotel Boutique now and experience a blend of relaxation and sophistication in Boca del Río!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.6
Based on 57 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 10
Overall Experience: 10
A
Ali Jai
10
Pros:

Property is immaculately natural and blends with the habitat. Being on the beach is just breathtaking and convenient. The ocean view and sounds of the waves are to die for. Just love it immensely

2025-10-12 via Nuitee
J
Jonathan partner
10
Pros:

Hotel hermoso con una atención por parte de todo el personal inmejorable!!!, la comida riquísima, la pasamos excelente y seguro regresamos.

2025-09-28 via Nuitee
F
Francisco
6
Pros:

Nice appereance and concept, the price is high for what is offered. Some things to mention: lobby without AC, being near the ocean needs a lot of maintenance one can see rust in several places, I had to ask to reconfigure my key card two of the three mornings, because it didn’t worked, when I asked to check out later, one person (apparently shift responsible) without even checking told me there was no way to do it, meanwhile the person checking the system was saying that was possible, very disappointing situation. I had to remind them to cancel the not used deposit.

2025-07-24 via Nuitee
L
Leopoldo
10
Pros:

Tranquilidad

2025-05-26 via Nuitee
K
Karina family
8
Pros:

Todo el servicio es excelente, solo tardaron en darme mi habitación

2025-05-05 via Nuitee
M
Miguel
10
Pros:

Excelente atención de todo el personal.

Los masajes excelentes.

Vale la pena hospedarse en el hotel.

2025-05-03 via Nuitee
J
Jose partner
10
Pros:

Muy buen hotel con excelente servicio

2025-04-21 via Nuitee
M
Mariana
10
Pros:

I loved the staff they are amazing

2025-04-10 via Nuitee
N
Nicole
10
Amazing!!!
Pros:

Staff was incredible and the hotel was gorgeous! They go above and beyond to make your stay as comfortable as possible and will even book tours, etc. on your behalf! It made getting around the city so much more stress free!

2025-04-06 via Nuitee
A
Aurora
10
Pros:

Es un gran lugar para visitar el puerto de Veracruz y disfrutar de Boca del Río. El servicio es muy amable y profesional y el lugar es precioso y muy tranquilo.

2025-03-19 via Nuitee
G
guadalupe family
10
Pros:

Me fascinó el hotel ! El personal te recibe con mucha amabilidad, todos son muy cordiales y lindos.

El lugar es muy limpio y ordenado.
La habitación con vista al océano es mágica! Cada detalle lo hace único, la alberca tiene algo en especial, es muy linda.


El desayuno y comida estuvieron muy bien, muy rico.


Recomiendo mucho el lugar ! La zona es segura y está cerca de plazas y del malecón.

2025-03-19 via Nuitee
D
daniel family
10
Pros:

Excelente servicio e instalaciones

2025-03-15 via Nuitee
M
mauricio
6
Detalles
Pros:

Aunque la pasamos muy bien y fuimos muy bien atendidos, me parece que hay detalles que se tienen que cuidar, problemas de temperatura constante en regadera, colchón que urgía un cambio, falta de limpieza notoria en la salida del aire acondicionado y tumbonas que se puedan usar para ambos propósitos, acostados para arriba y para abajo.

2025-03-15 via Nuitee
A
Aldrick partner
10
Pros:

Muy bonito lugar! La gente súper atenta.

2025-03-07 via Nuitee
F
Francisco
8
Pros:

Tiene mucho potencial, excelente servicio y actitud de los que trabajan ahí.
Las camas muy cómodas y el plus de prácticamente ser la cocina del villarica
Pequeños detalles a mejorar. La regulación de la temperatura de la regadera. La temperatura del agua de la alberca.
Recomiendo tomar la habitación del piso superior para no escuchar pisadas, asi como las que dan hacia el mar

2025-02-25 via Nuitee
H
Howard
10
Pros:

Everything was great. Israel was the best

2025-02-17 via Nuitee
M
MARIA DE
10
Pros:

eSTA MUY BIEN PARA DESCANSAR

2025-02-13 via Nuitee
J
José eduardo
6
Pros:

Me gustó mucho el hotel solo estaría bien un área más cómoda para estar ahí,

2025-02-11 via Nuitee
C
Claudia family
10
Pros:

Excelente opción en todos los aspectos, la comida, instalaciones, personal etc 10 de 10

2025-02-10 via Nuitee
C
Claudia
10
Pros:

Es excelente hotel la
Atención magnífica muy tranquilo las habitaciones hermosas

2025-02-04 via Nuitee