UTOPIC Campos Elíseos by ULIV

Hotels
8.8 (377 reviews)
263 Campos Elíseos , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent location
Beautiful property
Cons:
Noise issues
Small room size
Breakfast quality

Categories

Cleanliness
8.69
Clean and beautiful house but issues with noise and outside disruption were noted.
Service
9.66
Staff were consistently described as very helpful and attentive.
Location
9.7
Location is excellent and convenient to nearby attractions.
Room Quality
8.15
Some rooms are small, leading to space issues for travelers.
Amenities
8.68
Amenities mentioned were satisfactory but improvements noted in breakfast offerings.
Value for Money
8.64
Overall value is good, but some services (like breakfast) do not meet expectations for price.
Food and Beverage
7.69
Breakfast was generally criticized with comments about quality and presentation.
Overall Experience
9.16
Overall experience is positive, with a few highlighted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:47

Property Description

Luxurious Amenities and Prime Location

UTOPIC Campos Elíseos by ULIV offers a blend of luxury and convenience in Mexico City. Enjoy complimentary access to free bikes, a fitness centre, and unwind in the serene garden or on the charming terrace.

Modern Comforts and Thoughtful Touches

Each room is thoughtfully designed with a flat-screen TV, safety deposit box, coffee machine, and a private bathroom with premium amenities. Some rooms even feature a convenient kitchenette, ensuring a comfortable stay for every guest.

Local Attractions and Personalized Service

Located near iconic landmarks like the National Museum of Anthropology and Chapultepec Forest, our non-smoking property provides the perfect base for exploring the city. Let our bilingual staff assist you with insider tips and make your stay truly memorable.

Experience the epitome of hospitality at UTOPIC Campos Elíseos by ULIV - book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 377 reviews
Cleanliness: 8.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
M
Michael couple us
8
Would stay again lovely building , a comfortable stay
Pros:

Great location , very comfortable rooms and fantastic staff

Cons:

It a little noisy from the street as well as people coming and going

2026-04-15 via Nuitee
A
Armin extended_group ch
7
Sehr guter Standort mit hilfsbereitem Personal, schöne Architekturund sehrschöner Bar auf dem Dach. Leider kleine Zimmer
Pros:

Alles ausser das Zimmer

Cons:

Das Zimmer war sehr klei und dunkel

2026-04-10 via Nuitee
B
bastien family_with_children mx
1
DO NOT REAERVE FOR A NIGHTS REST OR INCLUDE THE BREAKFAST
Pros:

It is a very nice location and the facilities are clean and well decorated. And the doorman was very nice

Cons:

The staff of the front desk received me
By saying my room was small for my and my six month old and that I can pay more to get a better room. The hotel
Rage is not cheap, and if you include breakfast it’s 190 dollars, which is a complete rip off if you saw the breakfast they gave, Citi express has a better breakfast, I would
Not call that breakfast included (it’s white sliced bread and pieces of cheese, with boxed cereal
Full sugar) I was highly disappointed. During the night, forget about resting, it’s SO LOUD, and in the morning the parking lot
Next store blasts musks, again for 190USD they could sound proof their rooms, not worth your money

2026-03-31 via Nuitee
F
Francisc couple ca
10
2026-03-30 via Nuitee
R
Rodriguez couple us
9
Excellent choice for our stay.
Pros:

Location, aesthetics, cleanliness, security, art…

2026-03-28 via Nuitee
L
Luis couple es
2
Muy decepcionante
Pros:

Lo único realmente bueno, la ubicación.
La cama y las toallas estaban bien.

Cons:

Estuvimos mi esposa y yo "celebrando" nuestro aniversario.
La habitación (María Félix) es muy pequeña. Tiene una terraza entre 4 paredes altas, cuya puerta no cierra bien y por la noche se batía continuamente. No pudimos dormir entre eso y el ruido de la calle (favorecido porque la puerta de la terraza no cerraba bien). Ya nos llamó la atención que en la mesilla había tapones para los oídos. Mala señal...
Limpieza: en el lobby de la recepción nos encontramos con un empleado que estaba sacudiendo un trapo para limpiar los sofás (la limpieza se limitaba a eso), mientras hablábamos con la recepcionista para exponerle nuestras quejas.
Para el precio que costaba la habitación, los materiales son muy ramplones (WC, ducha...).
El desayuno súper escaso (tres lonchas mal puestas de pavo y poco más).
Teníamos reservadas 3 noches y nos fuimos después de la primera. Procedimos a cancelar la reserva y reclamar el importe de las 2 noches pendientes, y el hotel nos dijo que era cuestión de Booking y Booking nos dijo que dependía del hotel. En definitiva, nada. Pagamos 2 noches por gusto y nos fuimos a otro hotel para volver a pagar las 2 noches.
Lógicamente, no volveremos.

2026-03-26 via Nuitee
Y
Yemile family_with_children us
10
2026-03-22 via Nuitee
P
Petra extended_group de
8
Gute Lage. Sehr zuvorkommendes Personal, besonders Ingrid!
Pros:

Sehr modern. Villa. Gute Lage in sicherem Viertel.

Cons:

Kontinentales Frühstück, wie in amerikan. Business hotel

2026-03-22 via Nuitee
C
Corina couple us
10
Pros:

Location and design

Cons:

Breakfast

2026-03-19 via Nuitee
U
Ugarte couple mx
10
Pros:

La decoración es hermosa y las camas super cómodas

2026-03-18 via Nuitee
G
Gonzalez extended_group mx
10
Pros:

Privacy

Cons:

Noice

2026-03-18 via Nuitee
A
aleja couple mx
10
Pros:

Todo, desde ubicación, estancia, abitacion, todo estuvo de 10

Cons:

Quizá q no pude hacer check in cuando llegue, xq llegue antes de la hora

2026-03-12 via Nuitee
G
García solo_traveller mx
10
Cómodo para trabajar
Pros:

Me encanta para poder trabajar es tranquilo y cómodo

2026-03-12 via Nuitee
K
Katia yesed solo_traveller mx
10
Zona segura
Pros:

Muy buena zona segura para descanso y diversión

2026-03-12 via Nuitee
F
Fernando solo_traveller pe
6
Con dudas acerca de mi próxima vista.
Pros:

Ubicación

Cons:

El servicio por la noche no puede desaparecer sin más y dejarle la responsabilidad a un vigilante. Tuve que pedir agua en la madrugada y no me la pudieron proveer. No sabía el vigilante donde poder proveerla. En cuanto al desayuno, el día de mi salida a las siete no estaba preparado. Recién, después de solicitarlo, pude tomar un café a las 7:28. La televisión de todos los días de mi estancia no ha funcionado la mitad de ellos.

2026-03-06 via Nuitee
M
Marianne couple us
8
Pros:

It was well located and the staff was great. Room was clean. Bed was comfortable.

Cons:

There was extensive road work being done outside of the hotel. The work took place at night which resulted in very loud noise and bright lights, this disturbing our sleep. Every night. Honestly I think the hotel should have taken this into consideration and provided us a much reduced rate.

2026-03-04 via Nuitee
M
Marianne couple us
7
2026-03-04 via Nuitee
E
Erika solo_traveller ca
9
Great staff, property very well kept. Great stay!
Pros:

Centrally located, historic building modern twist, security 24/7. Loved it

Cons:

No elevator and few spaces to organize your luggage and no chairs in the Franklin room

2026-03-02 via Nuitee
R
Rodolfo family_with_children us
2
Cons:

Cuidado: se roban tus pertenencias y el hotel no responde
Nos alojamos del 20 al 22 de febrero de 2026. Al hacer check-out olvidamos una caja con zapatos nuevos en la habitación. Avisamos de inmediato y regresamos a recogerla en muy poco tiempo.
La caja estaba manipulada y vacía. Los zapatos desaparecieron dentro de la habitación.
La respuesta del hotel: “no fueron encontrados”. Sin investigación, sin revisar cámaras, sin explicación de quién accedió a la habitación y sin ninguna solución. Cero responsabilidad.
Que algo desaparezca dentro de tu habitación y que el hotel se desentienda es gravísimo. Por las noches además hay gritos y ruido que impiden descansar.
No dejen nada de valor en la habitación. Ni un momento

2026-02-25 via Nuitee
D
Daisy couple us
9
Pros:

We had a wonderful stay at UTOPIC Campos Eliseos. From the moment we arrived, the staff made us feel welcome and happy to help. The room was also spotless, thoughtfully designed and very comfortable. The location is near restaurants and other hotels yet in a relatively quiet part of town that feels calm and relaxed. The breakfast was perfect for us. It was not a big buffet like you might find at a large hotel, but it included everything you need to start the day well. If you are looking for a place that combines boutique charm, comfort, and location, this is the perfect place for you.

2026-02-12 via Nuitee