Hotel VIC

Hotels
8.2 (2210 reviews)
Schuttersveld 2-4 2316 ZA , Leiden , nl

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Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Complicated check-out process

Categories

Cleanliness
7.58
Several reviews indicated cleanliness issues, including dust and dirt in rooms.
Service
8.55
Reception staff were noted as friendly and helpful when available.
Location
9.09
Multiple reviews praised the hotel's excellent location near major attractions.
Room Quality
8.04
Rooms were described as comfortable and well-decorated, though a few concerns were raised.
Amenities
8.07
Amenities were adequate, with good breakfast options mentioned.
Value for Money
7.53
Some complaints regarding the price in relation to the cleanliness and small room size were noted.
Food and Beverage
8.58
Breakfast received high praise for quality and variety.
Overall Experience
8.15
Generally positive experience, with some notable issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:05

Property Description

Modern Comforts and Convenience

Hotel VIC in Leiden offers a 24-hour front desk, free WiFi, and air-conditioned rooms with a flat-screen TV and private bathroom. Guests can also enjoy amenities such as an ATM and private parking.

Business and Leisure Facilities

The hotel features a business center for corporate travelers and vending machines with snacks and drinks for a quick pick-me-up. Whether you're here for work or leisure, Hotel VIC has you covered.

Prime Location and Nearby Attractions

Conveniently situated near Paleis Huis Ten Bosch and Keukenhof, Hotel VIC is also close to Westfield Mall of the Netherlands and Madurodam. With Schiphol Airport just 34 km away, your travel connections are seamless.

Book your stay at Hotel VIC now for a memorable and comfortable experience.

Important information:

Breakfast is served at Restaurant Rubens.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2210 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.15
I
Iris • couple • nl
8
Perfecte locatie met een ruime kamer. Wel stevige prijs.
Pros:

De locatie is perfect. Voor zowel snel lopend in de stad te zijn als dat je naar het LUMC moet (5minuten lopen).
Tevens was er bij het ontbijt genoeg keuze.

Cons:

Op sommige plekjes had het iets schoner gemogen. Het was absoluut niet vies. Maar even een spinnenweb en stof weghalen lijkt mij niet meer dan normaal bij zo’n prijs. 1 van de kussens was vies (make-up?) dit werd snel opgelost door een nieuw kussen.

2026-05-27 • via Nuitee
B
Bhaumik • family_with_children • de
6
Comforable stay.
Pros:

Perfect location. Neerness to city centre. Safe. Good reception area. Friendly personnel.

Cons:

Rooms were not cleaned well. Layers of dust on shelves, bathroom were conspicously seen. Much more expensive than its value. Expensive parking.

2026-05-27 • via Nuitee
J
Jörg • couple • de
2
Katastrophal !!!
Pros:

Gar nichts. Werde ich auch in meinem Bekannten und Freundeskreis nicht empfehlen

Cons:

Kein Badezimmer nur eine Dusche Neben dem Bett stand nur ein kleiner Waschtisch mit einem Spiegel. Derjenige der im Bett lag fühlte sich gestört. Personal war sehr unfreundlich und unqualifiziert und das bei einem 4 Sterne Hotel. Das Frühstück war war schlecht. Leere Töpfe und man musste lange auf Nachschub warten. Frühstück musste separat bezahlt werden 22, 50 pro Person. Preis Leistung stimmt nicht weder für Unterkunft noch für Frühstück. Man wurde nicht höflich und respektvoll behandelt. Das sehr junge Personal ist anscheinend für ein 4 Sterne Hotel nicht besonders gut geschult bzw. ausgebildet worden. 11 Uhr ausgecheckt werden. Da wir 15 Minuten später das Zimmer verlassen verlassen wollten, stand schon eine sehr junge Dame mit langen Haaren vor unserem Zimmer und klopfte nicht sondern schlug gegen die Türe unentwegt so etwas habenden wir noch nie erlebt und sagte, dass wir sofort auszuschecken hätten. Danke nie wieder!!!!

2026-05-26 • via Nuitee
C
Ceriel • extended_group • nl
9
Pros:

Nieuwe, schone kamers.

2026-05-26 • via Nuitee
P
Paul • couple • gb
6
A little pricey for what it is.
Pros:

Great Location, modern deco, clean, coffee machine. Good shower and excellent bed

Cons:

No staff, terrible check in procedure - if it’s going to be digital make sure it works! Expensive for what you get

2026-05-26 • via Nuitee
A
Alex • solo_traveller • gb
10
2026-05-26 • via Nuitee
G
Gabriele • solo_traveller • de
7
Pros:

Gute Lage

Cons:

Sauberkeit im Zimmer
Automatisierter Check- In und Out

2026-05-26 • via Nuitee
R
R. • solo_traveller • nl
7
Doe het zelf-incheck hotel
Pros:

Bed

Cons:

Zelf inchecken, geen (bemande) receptie

2026-05-26 • via Nuitee
H
Hungchun • extended_group • tw
8
Pros:

絕佳位置，離火車站很近！
房間床鋪舒適！
早餐豐盛美味😋

Cons:

住宿期間，沒有每天換毛巾、浴巾、感覺好像只倒垃圾，把床鋪平而已！

2026-05-26 • via Nuitee
A
Alex • solo_traveller • gb
10
Loved it and waiting for booking to open for next May :)
Pros:

Large room,very comfortable bed and the air con was incredible in this weather

Cons:

Would have liked a normal kettle or normal tea pods, not lemon tea. I’m a teaoholic who didn’t have one cuppa in my room.

2026-05-26 • via Nuitee
K
Kerstin • extended_group • de
9
2026-05-26 • via Nuitee
V
Van Troy • solo_traveller • be
9
2026-05-25 • via Nuitee
J
Jenny • couple • de
7
Trotz allem ein guter Aufenthalt für einen Kurztrip.
Pros:

Sehr tolle Lage

Cons:

Die Straße war schon recht laut und das Zimmer hat sich ziemlich aufgeheizt.
Beim Check-In lagen keine Zimmerkarten

2026-05-24 • via Nuitee
S
Silvia • couple • it
10
2026-05-24 • via Nuitee
L
Liesbeth • couple • nl
8
2026-05-23 • via Nuitee
H
HIROKI • solo_traveller • jp
10
2026-05-23 • via Nuitee
B
Boney Ben • solo_traveller • nl
8
2026-05-19 • via Nuitee
E
Ellen • couple • nl
7
2026-05-18 • via Nuitee
P
Pascal • couple • nl
8
Goed
Pros:

Locatie en ontbijt

2026-05-17 • via Nuitee
V
Veerle • solo_traveller • nl
8
2026-05-16 • via Nuitee