Hotel VIC

Hotels
8.2 (2291 reviews)
Schuttersveld 2-4 2316 ZA , Leiden , NL
+31 71 303 0750

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Complicated check-out process

Categories

Cleanliness
7.58
Several reviews indicated cleanliness issues, including dust and dirt in rooms.
Service
8.55
Reception staff were noted as friendly and helpful when available.
Location
9.09
Multiple reviews praised the hotel's excellent location near major attractions.
Room Quality
8.04
Rooms were described as comfortable and well-decorated, though a few concerns were raised.
Amenities
8.07
Amenities were adequate, with good breakfast options mentioned.
Value for Money
7.53
Some complaints regarding the price in relation to the cleanliness and small room size were noted.
Food and Beverage
8.58
Breakfast received high praise for quality and variety.
Overall Experience
8.15
Generally positive experience, with some notable issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:05

Property Description

Modern Comforts and Convenience

Hotel VIC in Leiden offers a 24-hour front desk, free WiFi, and air-conditioned rooms with a flat-screen TV and private bathroom. Guests can also enjoy amenities such as an ATM and private parking.

Business and Leisure Facilities

The hotel features a business center for corporate travelers and vending machines with snacks and drinks for a quick pick-me-up. Whether you're here for work or leisure, Hotel VIC has you covered.

Prime Location and Nearby Attractions

Conveniently situated near Paleis Huis Ten Bosch and Keukenhof, Hotel VIC is also close to Westfield Mall of the Netherlands and Madurodam. With Schiphol Airport just 34 km away, your travel connections are seamless.

Book your stay at Hotel VIC now for a memorable and comfortable experience.

Important information:

Breakfast is served at Restaurant Rubens.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2291 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.15
L
Longlong1976 • family_with_children • de
9
Pros:

You could feel the human touch with both front and back desk team

2026-10-24 • via Nuitee
J
Jolanda • solo_traveller • nl
7
Pros:

De centrale ligging vlak bij het CS en het centrum.
Gezellige bar en restaurant. Het ontbijt was uitstekend.

Cons:

Ietwat donkere kamer met onhandige indeling met was bak in de kamer. Voor iemand alleen of stel prima. Voor 2 collega's of vriendinnen krap en ongemakkelijk.

2026-10-23 • via Nuitee
G
Giuliano • solo_traveller • de
9
2026-10-23 • via Nuitee
J
Joan • couple • nl
8
prima uitvalsbasis voor werkzaamheden
Pros:

prettig dicht bij station

Cons:

kamer niet altijd goed schoongemaakt

2026-10-22 • via Nuitee
J
Jeske • couple • nl
7
Prima verblijf
Pros:

Leuke kamer! Prima bedden en heerlijk ontbijt bij het buurhotel.

Cons:

Geen personeel aanwezig voor uitchecken en inchecken. Douche/badkamer niet privé, je moet je reisgenoot wel goed kennen.

2026-10-22 • via Nuitee
H
Helena • couple • be
7
Pros:

Betaalbaar en toch kwalitatief, handige locatie bij het station

Cons:

Jammer dat er geen personeel is in de lobby en dat een klein beetje voor 15u in de kamer kunnen dan ook niet mogelijk is.

2026-10-21 • via Nuitee
U
UP • couple • de
7
Wem die Lage und das Frühstücksbuffett wichtiger ist als die Luft zum Atmen, der ist hier richtig.
Pros:

Die Lage des Hotels ist gut, wenn man nicht direkt in der Altstadt wohnen möchte, die dennoch fußläufig zu erreichen ist. Auch die Bahnhofsnähe kann von Vorteil sein, falls man mit dem Zug nach Amsterdam fahren möchte.
Das Frühstücksbuffett ist ausgezeichnet, das kann ich uneingeschränkt empfehlen.

Cons:

ein ganz großer Nachteil: Man kann dort die Fenster nicht öffnen, und das ist für uns schon ein Ausschlusskriterium, wir würden also nicht noch einmal hier übernachten. Klar, es gab ein winziges Fenster, das man theoretisch hätte öffnen können, aber direkt davor war das TV-Gerät mit einem Schwenkarm angebracht, so dass es eben nicht möglich war. Geschlossenen Glas-Fronten scheinen architektonisch toll zu sein, doch leider werden dabei die menschen vergessen, die darin wohnen und atmen wollen. Klar, es gab auch eine Klima-Anlage, die auch funktionierte, aber der Geräusch-Pegel störte leider einen erholsamen Schlaf.

2026-10-20 • via Nuitee
A
Alice • extended_group • nl
6
Pros:

Ontbijt was goed en de locatie ook.

Cons:

De kamer was stoffig. Hij zou eens goed gepoetst moeten worden.

2026-10-14 • via Nuitee
E
Emil • family_with_children • nl
8
2026-10-12 • via Nuitee
A
Arne • couple • nl
8
2026-10-12 • via Nuitee
S
Sandra • solo_traveller • de
8
Pros:

Frühstück
Bett

Cons:

Auswahl TV Programm
Parksituation

2026-10-11 • via Nuitee
D
Dave • couple • nl
8
Pros:

Prima ontbijt en een rustige kamer

Cons:

Niet alles was aangevuld, op de kamer (douche gel). Ook vind ik het jammer dat de receptie vaak niet bemand is.

2026-10-11 • via Nuitee
P
Peter • extended_group • nl
9
Geweldig
Pros:

Alles was gewoon top
Bediening was erg vriendelijk

Cons:

Niets

2026-10-07 • via Nuitee
E
Elina • solo_traveller • bg
7
Pros:

Хареса ми близостта до жп гарата и до мястото, на което имах работен ангажимент. Стаята беше комфортна и разполагаше с всичко необходимо за кратък престой в Лайдън. Закуската в ресторанта на хотела беше доста добра, разнообразна и предразполагаше към добро начало на деня.

Cons:

Не ми хареса идеята за самонастаняване и липсата на персонал към който да се обърнеш в случай на нужда. Имах нужда от ютия, за което направих уговорка чрез съобщение в платформата, обещаха ми да я взема от рецепцията на следващата сутрин, а там нямаше никого и се наложи да издирвам някой от персонала по телефона. Почистването на стаята също не беше оптимално, в някои от дните боклука не беше изхвърлен. Нямах поставени кърпи за баня при настаняването и такива се появиха едва по време на последната ми нощувка, което беше крайно дискомфортно. Мисля, че трябва да се обърне внимание на тези детайли, които правят престоя комфортен и приятен.

2026-10-07 • via Nuitee
A
Aurél • solo_traveller • hu
9
2026-09-19 • via Nuitee
L
Lise • couple • dk
7
2026-09-19 • via Nuitee
M
Monique • couple • nl
9
Goede uitvalsbasis voor een weekend Leiden
Pros:

Heerlijke bedden

2026-09-19 • via Nuitee
A
Antonis • solo_traveller • cy
7
Great location , room for improvement
Pros:

Great location close to train station and city centre. Clean and modern facilities

Cons:

No reception staff available most of the time. No hot water kettle available even when asked. Was expecting more for price paid.

2026-09-19 • via Nuitee
E
Erwin • solo_traveller • ch
6
Pros:

Das Frühstück war im Preis nicht inbegriffen, aber gut. Die Lage nahe am Bahnhof und nahe der Altstadt ist hervorragend.

Cons:

Das Zimmer war nicht ganz sauber. Ich fand Staub und Haare am Boden. Eine Kaffeetasse war gebraucht und nicht weggeräumt. Ich bevorzuge eine bediente Rezeption, aber das Ein- und Auschecken hat gut geklappt.

2026-09-19 • via Nuitee
L
Louise • solo_traveller • se
5
Pros:

Bra läge!

Cons:

Hård säng, mycket märkligt med handfatet ute i själva sovrummet. Riktigt dålig frukost!
Självincheckningen fungerade inte, minimal service och tableten som man gjorde incheckningen på var oändligt seg och långsam.

2026-09-16 • via Nuitee