St Giles Southkey

Hotels
8.2 (5762 reviews)
1 Persiaran Southkey 1 Kota Southkey , Johor Bahru , my
+60 7-336 8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Amenities need improvement

Categories

Cleanliness
7.66
Some guests reported issues with cleanliness, including stains and hair in the bathroom.
Service
8.63
Staff were polite and friendly, with some guests highlighting positive interactions.
Location
9.17
Excellent location near shopping and amenities, frequently praised by guests.
Room Quality
7.62
Rooms showed signs of wear and age, but were generally comfortable.
Amenities
7.65
Some amenities were reported as worn out and basic.
Value for Money
8.11
Location and price were seen as reasonable, although some aspects fell short.
Food and Beverage
8.16
Breakfast had good quality but limited choices at times.
Overall Experience
8.63
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:04

Property Description

Luxurious Amenities

  • Outdoor swimming pool
  • Fitness centre
  • Restaurant and bar

Convenience and Service

  • 24-hour front desk
  • Concierge service
  • Free WiFi

Comfortable Rooms

  • Air conditioning
  • Flat-screen TV with satellite channels
  • Free toiletries

Book now to experience luxury and convenience at St Giles Southkey in Johor Bahru!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 5762 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
H
Haumata house sleeping • solo_traveller • pf
8
Pros:

Le shopping a proximité

Cons:

La vu sur un cimetiere

2026-08-28 • via Nuitee
C
Chow • family_with_children • sg
7
2026-08-27 • via Nuitee
S
SYED LUKMAN • couple • sg
10
2026-08-27 • via Nuitee
L
Lit Yang • family_with_children • sg
7
2026-08-27 • via Nuitee
N
Nicolette • extended_group • sg
10
Enjoyable, restful
Pros:

Cleanliness, location

Cons:

Nil

2026-08-25 • via Nuitee
S
Su Ying • solo_traveller • my
10
2026-08-25 • via Nuitee
T
TAN LYE HUAT • couple • sg
9
stay was good other then Family room not allowed for 3 pax
Pros:

BF was good. Location was excellent but a nightmare when i was checking out at about 5.30pm it too about 45mins to clear the traffic to reach the main road.

Cons:

I wanted to book a family room for 3 pax but not sure why it was not allowed even though it was available.

2026-08-24 • via Nuitee
M
Muhd Arshad • couple • sg
8
2026-08-24 • via Nuitee
Q
Qiu Ling • couple • sg
10
2026-08-24 • via Nuitee
F
Fazilah • solo_traveller • sg
8
2026-08-24 • via Nuitee
Y
Yi Cheng • solo_traveller • sg
8
Pros:

Location excellent, lots to shop and eat in mid valley

Cons:

Nothing exceptional, standard 4 star hotel. What you see is what you get

2026-08-23 • via Nuitee
S
SERENE • solo_traveller • sg
8
2026-08-21 • via Nuitee
W
Wirda • couple • sg
7
Pleasant stay significantly location got the most rating out of 10 ☺️
Pros:

Breakfast & superb accessible to the mall

2026-08-21 • via Nuitee
C
Chee Yon • couple • sg
9
Pros:

Good spread. Good quality.

2026-08-19 • via Nuitee
P
Peng Chin • family_with_children • sg
2
This is not all. Housekeeping is lacking. Some bed linen soiled. Room electrical AC / light trip.
Pros:

Breakfast spread so-so. Many serving staff but inexperience and very little initiative in clearing plates. Perhaps they are young and on job training.

Cons:

No initiative to prepare additional cutlery for table of four. One has to remind them that there are 4 of us not 2 breakfast diners. So sad.

2026-08-19 • via Nuitee
J
Jumaidah • solo_traveller • sg
6
Pros:

Near Shopping Centre

Cons:

The smells n atmosphere of the room....not fresh...stale smell...q

2026-08-19 • via Nuitee
W
Weizhou • family_with_children • sg
9
2026-08-18 • via Nuitee
M
MEGAT FAREMI SHAZAMI SUHAIMI • couple • my
8
2026-08-18 • via Nuitee
A
Alfian • solo_traveller • sg
6
What happened???
Pros:

Location.

Cons:

Staff was not accommodating.
Towels came with a smell.
Dirty carpets.

2026-08-17 • via Nuitee
M
Mei Leng • solo_traveller • sg
8
An enjoyable stay
Pros:

I love its location as it is beside a big shopping mall

Cons:

Nil

2026-08-17 • via Nuitee