St Giles Southkey

Hotels
8.2 (5468 reviews)
1 Persiaran Southkey 1 Kota Southkey , Johor Bahru , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Amenities need improvement

Categories

Cleanliness
7.66
Some guests reported issues with cleanliness, including stains and hair in the bathroom.
Service
8.63
Staff were polite and friendly, with some guests highlighting positive interactions.
Location
9.17
Excellent location near shopping and amenities, frequently praised by guests.
Room Quality
7.62
Rooms showed signs of wear and age, but were generally comfortable.
Amenities
7.65
Some amenities were reported as worn out and basic.
Value for Money
8.11
Location and price were seen as reasonable, although some aspects fell short.
Food and Beverage
8.16
Breakfast had good quality but limited choices at times.
Overall Experience
8.63
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:04

Property Description

Luxurious Amenities

  • Outdoor swimming pool
  • Fitness centre
  • Restaurant and bar

Convenience and Service

  • 24-hour front desk
  • Concierge service
  • Free WiFi

Comfortable Rooms

  • Air conditioning
  • Flat-screen TV with satellite channels
  • Free toiletries

Book now to experience luxury and convenience at St Giles Southkey in Johor Bahru!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for MYR 106 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5468 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
A
Angeline couple sg
8
Short getaway & retreat
Pros:

Location. Above a really big mall and relatively nice hotel.

Cons:

Dirty ground floor toilet.
Crowded lifts and lobby
Stayed in 2 different rooms this time due to activity bookings. The bed we stayed on the 16 floor was very soft causing us to have poor quality sleep. 2 other nights in the other room had good bed. So inconsistency.

2026-04-11 via Nuitee
T
Tang couple my
9
Still ok
Pros:

Easy and can shopping

Cons:

The water make us pain

2026-04-11 via Nuitee
V
vlorz couple sg
8
Pros:

Location is great. Room is huge for the price. I enjoyed the nook by the window.

Cons:

Breakfast could have been better, most of the items were tough / cold when we visited, like the dimsum, especially the fried items. The fresh egg station is good but a signage could have been helpful for ordering.

2026-04-10 via Nuitee
K
Kok Yong solo_traveller au
8
2026-04-10 via Nuitee
D
Dovilė solo_traveller lt
10
2026-04-10 via Nuitee
N
Noor Azizah couple sg
10
2026-04-09 via Nuitee
Y
Yvonne Lin couple au
9
Pros:

Connection to shopping centre and big variety of breakfast

Cons:

Long queue at breakfast. Can improve in room amenities

2026-04-09 via Nuitee
J
James couple sg
10
Great
Pros:

Location. Overall experience.

Cons:

NA

2026-04-07 via Nuitee
E
Erica extended_group sg
9
Location, location, location
Pros:

Well-located

Cons:

Tiny signs of wear in the room but otherwise clean and comfortable

2026-04-07 via Nuitee
J
Jingren couple sg
8
2026-04-07 via Nuitee
K
Kian Seng couple sg
8
2026-04-07 via Nuitee
T
TAKAHASHI solo_traveller jp
8
リラックスできた。
Pros:

朝食はメニューが豊富で美味しかったです。

Cons:

室内のテーブル等が汚れていた。

2026-04-07 via Nuitee
C
Clement Yeo couple sg
10
Overall Great stay and enjoyable.
Pros:

The place was just next to the huge mall, which is the added bonus. We only stayed a night so didn't fully appreciate all the facilities available. Staff were friendly and approachable, spoke well English and very polite.

Cons:

Maybe it's my own expectation of a breakfast buffet, lack of live cooking station (only seen the eggs cooking station), dishes was very limited. Was expecting maybe mee rebus or lontong but there was nasi lemak only with ikan bilis (which was a bit salty) and selection of tea bags was limited and didn't have creamer available (maybe I missed it). Overall, not the best breakfast buffet I've experienced but can still fill up my tummy for the morning.

2026-04-06 via Nuitee
Z
Zazilah couple sg
7
2026-04-06 via Nuitee
Z
zhi-an solo_traveller sg
10
Pros:

Nil

Cons:

Nil

2026-04-06 via Nuitee
R
Raymond couple sg
8
N.a
Pros:

Good

Cons:

N.a

2026-04-06 via Nuitee
N
Noorjan extended_group sg
10
2026-04-06 via Nuitee
S
Shu couple hk
9
Pros:

directly connected to the shopping mall

2026-04-06 via Nuitee
J
Juneita couple sg
8
Nice getaway!
Pros:

Great proximity to malls

Cons:

Breakfast can be better. Some dishes were not ready by 630am

2026-04-05 via Nuitee
H
Hamidi Bin Ali couple sg
8
Na
Pros:

Ok

Cons:

Na

2026-04-05 via Nuitee