Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Inconsistent breakfast quality
Minor reception experience issue

Categories

Cleanliness
9.31
Guests remarked on the hotel being very clean and modern.
Service
9.78
Most guests noted friendly and welcoming staff, with one minor negative encounter.
Location
9.82
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
9.27
Rooms are described as comfortable, spacious, and well-decorated.
Amenities
9.3
Amenities such as breakfast were highly appreciated, despite some mentions of room for improvement.
Value for Money
9.26
Guests feel that the quality justifies the price, despite some concerns in reviews.
Food and Beverage
8.81
Breakfast received mixed feedback, with some stating it could be better.
Overall Experience
9.68
Very positive overall sentiment, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:25

Property Description

Luxurious Accommodation with Top-Notch Amenities

Situated in Lisbon, Browns Avenue Hotel offers a 5-star experience just 1.2 km from Rossio. Guests can indulge in the outdoor swimming pool, private parking, and a terrace, complemented by a restaurant and bar on-site.

Unparalleled Service and Convenience

The hotel boasts a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property. The air-conditioned rooms are elegantly furnished with modern amenities including a coffee machine, flat-screen TV, and a private bathroom with a shower.

Central Location with Easy Access to Major Attractions

Conveniently located near popular landmarks like Dona Maria II National Theatre and Commerce Square, Browns Avenue Hotel is the perfect choice for travelers seeking luxury and comfort in Lisbon.

Book your stay at Browns Avenue Hotel now for an unforgettable experience in the heart of Lisbon.

Important information:

Please note that reservations for more than 5 rooms are subject to different policies.

Please contact the property directly for more details.

Please note that the building next door is undergoing construction and there may be some noise during daytime hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 1771 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
L
Levent • couple • tr
9
Kesinlikle tavsiye
Pros:

Dekorasyon, konum, kahvaltı muhteşem.Çalışanlar çok güleryüzlü ve yardımcı çok teşekkür ederiz.Bizim odamız standart odalardan biriydi ve odanın özellikelrinden , göz okşayan şıklığından çok memnun kaldık.Arkadaşlarımız suit odada kaldıkar onların odası ile muhteşemdi, çok geniş ve çok şıktı. Kullanışlı bir dekorasyonu vardı.
Otelin konumu tümmlüks markaların olduğu caddeye nit dakika mesafede be oranın hürülyüsünden çok uzak.
Aşağısındaki restaurantta hem kahvaltı hem alşam yemeği aldık ve özellikle kahvaltıdan çok memnun kaldık.

Cons:

Herşey güzeldi ama housekeeping yatağın süslemek anlamında kullanılan örtüsünü bir keresinde dağınık bırakmıştı, banyofaki çöp kovasının içimi çıkartıp torbalamadan dılarda bırakmıştı.
Genel anlamda bizi bu kadar güzel tarafın yanında bu küçük detaylar çok etkilemedi.

2026-03-14 • via Nuitee
Y
Yasemin • couple • tr
10
Muhteşem
Pros:

Otel konum olarak çok iyi bir yerde, 10 numara 5 yıldız bir otel, kesinlikle tavsiye ederim.

2026-03-14 • via Nuitee
M
Maksim • couple • ru
9
2026-03-14 • via Nuitee
A
Abdulmajeed • couple • qa
8
اقامه جيده والسعر جيد
Pros:

الموظفين والنظافه

Cons:

الموقع عدم وحود لوحه مكتوب عليها اسم الفندق

2026-03-13 • via Nuitee
E
Ed • couple • gb
10
Perfectly relaxing.
Pros:

The staff are amazing, so friendly and helpful. Great choice of spaces to relax in the hotel. Location is perfect easy access to all of Lisbon.

Cons:

Nothing.

2026-03-12 • via Nuitee
A
Amaral • solo_traveller • pt
10
Uma localização perfeita em Lisboa para estar central e numa rua tranquila . Excelente relação qualidade/preco/
Pros:

Adorei o acolhimento da equipa de recepção!

2026-03-12 • via Nuitee
B
Bojana • solo_traveller • gb
8
2026-03-11 • via Nuitee
S
SARA • couple • es
10
Pros:

Ubicación, decoración y limpieza

Cons:

Nada

2026-03-10 • via Nuitee
M
marcia • couple • pt
10
2026-03-10 • via Nuitee
R
Rory • solo_traveller • nl
10
2026-03-10 • via Nuitee
J
Jennifer • solo_traveller • gb
10
Pros:

Service

Cons:

Nothing

2026-03-10 • via Nuitee
S
Svetlana • couple • il
10
Pros:

best pillow menu and wifi!

2026-03-08 • via Nuitee
C
Clodagh • couple • ie
6
Beautiful interiors, helpful staff, but structurally it’s lacking,
Pros:

The interiors were really thoughtfully designed.

Cons:

The rooms were not soundproofed, specifically the windows let a lot of sound in, so much so that I was startled awake by the sound of bin collections, revving cars. Not something I ever thought to be a problem. There was also a very strange smell periodically in the bathroom which I could only describe as sewage, it seems structurally there are a few things that were missed. It’s great to have beautiful interiors but if I can’t sleep and there’s a horrendous smell in the bathroom, it really defeats the purpose.

2026-03-08 • via Nuitee
I
ian • couple • gb
10
Fab
Pros:

Everything

Cons:

There was refurbishment work going on which meant we couldn’t use the rooftop facility.

2026-03-07 • via Nuitee
E
Eva • couple • cz
9
2026-03-07 • via Nuitee
P
Piotr • couple • pl
9
2026-03-06 • via Nuitee
M
Marco • couple • it
10
2026-03-05 • via Nuitee
A
André • couple • pt
10
2026-03-05 • via Nuitee
J
Judit • couple • hu
10
Tiszta, kényelmes ággyal, hangulatos szobákkal és közös terekkel, csodás ételekkel,jó elhelyezkedéssel!
Pros:

A hotel elhelyezkedése kiváló, nagyon jó környéken van.Könnyen eljutottunk a reptértől metróval a szállásra, illetve bárhová a nevezetességekhez.
A szobánknak kimondottan jó a hangszigetelése az utca zajából szinte semmit sem érzékeltünk.
Az ágy nagyon kényelmes, még párnát is lehet választani!A szoba felszereltsége tökéletes: nespresso kávéfőző,vízforraló, tea, kávé bekészítve minden nap, illetve egy üveg víz.
Mi a legkisebb szobát választottuk, de nem bántuk meg!!Nagyon hangulatos és tökéletesen elég volt!!A szoba elképesztően tiszta volt, Illetve az egész szálloda, kellemes illattal!
A személyzet nagyon kedves!A reggeli elképesztő volt; frissen facsart levek, sok zöldség,friss pékárú stb..és egy csodálatos pult tele isteni friss gyümölcsökkel!Tényleg 5 csillag jár a szállodának
minden tekintetben!Biztos, hogy vissza fogunk még jönni!Minden kedves ismerősömnek ajánlani fogom!:)

Cons:

Minden tetszett!:)

2026-03-05 • via Nuitee
V
Vicky • extended_group • us
5
I was a bad experience for a 5 stars hotel of how the staffs treated us.
Pros:

The library room

Cons:

The service and the staffs

2026-03-05 • via Nuitee