Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Inconsistent breakfast quality
Minor reception experience issue

Categories

Cleanliness
9.31
Guests remarked on the hotel being very clean and modern.
Service
9.78
Most guests noted friendly and welcoming staff, with one minor negative encounter.
Location
9.82
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
9.27
Rooms are described as comfortable, spacious, and well-decorated.
Amenities
9.3
Amenities such as breakfast were highly appreciated, despite some mentions of room for improvement.
Value for Money
9.26
Guests feel that the quality justifies the price, despite some concerns in reviews.
Food and Beverage
8.81
Breakfast received mixed feedback, with some stating it could be better.
Overall Experience
9.68
Very positive overall sentiment, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:25

Property Description

Luxurious Accommodation with Top-Notch Amenities

Situated in Lisbon, Browns Avenue Hotel offers a 5-star experience just 1.2 km from Rossio. Guests can indulge in the outdoor swimming pool, private parking, and a terrace, complemented by a restaurant and bar on-site.

Unparalleled Service and Convenience

The hotel boasts a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property. The air-conditioned rooms are elegantly furnished with modern amenities including a coffee machine, flat-screen TV, and a private bathroom with a shower.

Central Location with Easy Access to Major Attractions

Conveniently located near popular landmarks like Dona Maria II National Theatre and Commerce Square, Browns Avenue Hotel is the perfect choice for travelers seeking luxury and comfort in Lisbon.

Book your stay at Browns Avenue Hotel now for an unforgettable experience in the heart of Lisbon.

Important information:

Please note that reservations for more than 5 rooms are subject to different policies.

Please contact the property directly for more details.

Please note that the building next door is undergoing construction and there may be some noise during daytime hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 1999 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
D
Daniela • couple • mx
8
Una estancia muy buena , el hotel está bien ubicado, el personal atento y el cuarto estaba impecable
2026-07-04 • via Nuitee
M
Meadows • couple • za
10
We loved it - and the rooftop pool is a game changer
Pros:

Elegant and sophisticated without being stuffy. The most comfortable bed I have ever slept in.

Cons:

Nowhere really to unpack - so if you are staying in a room for a while definitely book a larger room

2026-07-04 • via Nuitee
D
Dalia • solo_traveller • gb
10
2026-07-03 • via Nuitee
A
Amina • solo_traveller • tz
6
2026-07-03 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-07-01 • via Nuitee
A
Alfredo • couple • it
10
2026-07-01 • via Nuitee
D
DEAN • solo_traveller • au
10
Pros:

Perfect

2026-06-30 • via Nuitee
C
CARMEN MARIA • solo_traveller • es
8
Muy buena ubicación
Pros:

La atención del personal del restaurante es estupenda. Muy amables y serviciales. La ubicación del hotel es muy buena, en una calle tranquila pero a un paso de todo.

Cons:

Acostumbrada a hoteles de 5* este me pareció, aunque correcto, un poco caro. El baño era pequeño y a bañera, al estar en medio de la habitación, dificultaba el paso por las dimensiones de la estancia.

2026-06-29 • via Nuitee
W
Włodarczyk • extended_group • pl
6
Drugi raz w tej cenie rozważyłabym inny obiekt.
Pros:

Biblioteka
Przestrzeń wspólna

Cons:

Obiekt absolutnie nie odpowiada jakością do ceny
Najgorszym problemem jest permanentny hałas
Jeżeli ktoś z was potrzebuje po prostu ciszy żeby zasnąć nie polecam
W pokojach całą noc jest hałas - obsługa nie do końca wie czego- jak dla mnie silnika windy lub klimatyzacji który UWAGA pracuje całą noc i włącza się co 5 minut.
Czy to 2 czy 4 w nocy dźwięk jest cały czas
Dobrego grzyb w łazience

NIE SPODZIEWAŁAM SIĘ ŻE TAK DROGI HOTEL ZASERWUJE TAK NISKA JAKOŚĆ CISZY W POKOJU

JEŻELI KTOŚ MA UCZULENIE NA GRZYBY TEN POD PRYSZNICEM ZAGRAŻA ZDROWIU

NIE WIADOMO CO KRYJE SIĘ W KLIMATYZACJI

Trochę również nieświeży zapach mial materac w nocy dało się wyczuć zapach którego nie powinno być w ogóle czuć

Powtórzę - hotel który chce być jakościowy nie może pozwalać sobie na takie poważne błędy i niedociągnięcia

2026-06-28 • via Nuitee
T
Tahni • solo_traveller • au
10
2026-06-28 • via Nuitee
M
María • couple • es
10
2026-06-28 • via Nuitee
C
Christiane • extended_group • br
9
Hotel muito bem localizado. Agradável.
Pros:

Da atenção dos funcionários, em especial de uma (Márcia, talvez - não consigo lembrar o nome - no café da manhã), muito delicada e atenciosa.

2026-06-27 • via Nuitee
N
Naomi • solo_traveller • us
10
Pros:

the coolest property I’ve stayed at!

Cons:

The room and rooftops

2026-06-26 • via Nuitee
K
Kelly • couple • nl
10
LOVED everything
Pros:

LOVED everything. Great location with the best restaurants on walking distance, beautiful hotel, super lovely staff, great breakfast, the room was not super big but good and comfortable enough. Would 100 percent recommend and we will def come back when in Lisbon.

Cons:

Nothing

2026-06-23 • via Nuitee
H
Hildur • solo_traveller • is
9
2026-06-20 • via Nuitee
K
Kelly • couple • gb
10
Had a fantastic time
Pros:

Everything

Cons:

Nothing

2026-06-19 • via Nuitee
P
Phoebe • couple • gb
10
Excellent location and a wonderful hotel all round.
Pros:

The staff were extremely helpful and friendly. We had a lovely room and the rooftop pool was great.

Cons:

Nothing

2026-06-19 • via Nuitee
O
Oduvanchikova • family_with_children • ua
10
2026-06-18 • via Nuitee
J
Jo • solo_traveller • gb
9
A lovely Lisbon stay
Pros:

Great location
Beautiful restaurant
Roman ruins in the basement!
Exceptional staff
Fantastic pool area with honesty bar which was restocked including ice very regularly
Quirky chi chi restaurants on nearby R San Jose
Fluffy gorgeous towels
Super comfy bed

Cons:

Only slight gripe is that the standard room is very narrow meaning it's tricky to walk by the end of the bed

2026-06-18 • via Nuitee
S
selma • couple • br
10
Voltarei!
Pros:

Staff super atencioso

Cons:

Meu quarto ficava do lado do bar. E havia música. Mas não me incomodou, pois respeitaram o horário. Só para constar. Recomendo

2026-06-16 • via Nuitee