Else Kuala Lumpur, a member of Design Hotels

Hotels
9.4 (869 reviews)
145, Jalan Tun H S Lee, City Centre, , Kuala Lumpur , my

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great breakfast
Cons:
Street sound for light sleepers on lower floors

Categories

Cleanliness
9.41
Cleanliness was noted positively as the rooms were clean.
Service
9.68
Incredible service from the staff, very friendly and accommodating.
Location
9.22
Strategic location close to train stations, very convenient for sightseeing.
Room Quality
9.67
Rooms were thoughtfully designed and very comfortable.
Amenities
9.2
Great amenities including a gym and flotation pod.
Value for Money
9.16
Hotel offers great quality for the price paid.
Food and Beverage
9.21
Breakfast was exceptionally good, fresh and made to order.
Overall Experience
9.68
Overall experience was fantastic, contributing to a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Modern Amenities
Enjoy a stay at Else Kuala Lumpur with air-conditioned rooms, free WiFi, and a flat-screen TV.

Relaxation and Recreation
Unwind at the outdoor swimming pool, fitness centre, and sun terrace offered by Else Kuala Lumpur.

Convenience and Service
Benefit from amenities like room service, concierge service, a 24-hour front desk, and a business centre during your stay.

To book your stay at Else Kuala Lumpur and experience these amenities firsthand, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MYR 180 per person per night when using an existing bed.
    People 13 years old and over stay for MYR 180 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 869 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.22
Room Quality: 9.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.68
S
Stephanie couple sg
9
2026-05-08 via Nuitee
A
April couple au
9
Pros:

A calming and comfortable retreat from the bustling streets. Ample space, beautiful design and fabulous a la carte breakfast options. Loved the Aesop toiletries, spacious room and ensuite.

2026-05-07 via Nuitee
P
puay koon solo_traveller sg
10
Wonderful stay in the heart of China town
Pros:

The bed was comfortable, love that they uses Aesop. Room was clean and there are some free movies to watch. Location was right in the middle of China town just opposite the Chinese temple. Breakfast was wonderful. I would definitely come back again. Oh and their service was 👍 as well.

Cons:

We booked a room for two but before our trip wanted to add another person. We messaged the hotel in advance to enquire a room for 3 but there were no reply at all. Luckily we booked an extra room and when we reached there, the hotel in charge managed to get us a room next to each other and a discount. Thank you for your help and understanding. Just a feedback, perhaps it would be good if someone reply the message.

2026-05-06 via Nuitee
M
Monika couple ch
9
Tolles Stadthotel in sehr guter Lage.
Pros:

Sehr nette Ausstattung - Pool war sehr angenehm in der Temperatur. Tolles Frühstück. Bequeme Betten. Lage top.

Cons:

Wir hatten ein etwas dunkles Zimmer, dafüt aber ruhig.

2026-05-05 via Nuitee
Y
Yael solo_traveller be
10
2026-05-03 via Nuitee
S
Sven couple ch
10
Pros:

Zentral gelegen, sehr sauber, sehr freundliches Personal, top Service Laundry und top Service als mein verspätetes Gepäck vom Airport geliefert wurde, Swimmingpool und Ausstattung top, Badezimmer super Stil, danke für gratis Snacks&Wasser.
Da wir in 2 Wochen aus Indonesien wieder in das Hotel kommen, können wir Gepäck lagern - das finden wir sehr sehr zuvorkommend - danke!

Cons:

Etwas hellhörig - Schallisolation verbessern! Kleine Essens-Portionen im Raw, bitte grössere Pirtionen anbieten

2026-05-02 via Nuitee
M
Michelle couple sg
10
2026-04-29 via Nuitee
S
Sanyukta family_with_children mu
10
Fantastic stay
Pros:

Absolutely everything was nice. I stayed in the Sutera suite. We had some hiccups with the WiFi but it was sorted. Food and staff at RAW was amazing ! Esp the açaí bowl

Cons:

Nothing

2026-04-27 via Nuitee
N
nicole couple es
7
2026-04-27 via Nuitee
A
Afifi couple my
7
2026-04-27 via Nuitee
M
Mariella couple de
10
Wir würden hier auf jeden Fall wieder übernachten!
Pros:

Die Unterkunft ist sehr schön eingerichtet und man fühlt sich sehr wohl. Das Personal ist sehr nett und zuvorkommend. Die Lage fanden wir auch sehr gut!

2026-04-26 via Nuitee
M
Mireille solo_traveller nl
9
Heerlijk hotel op een fantastische plek
Pros:

De locatie is perfect. Gelijk om de hoek bij het gezellige (en niet zo drukke) Chinatown. Ook de bedden waren heerlijk. En het ontbijt was fantastisch! Fijne was dat we een eigen balkon hadden waar je 's avonds lekker kon zitten. Zijn er niet heel veel van in Chinatown.

Cons:

Dat jet balkon onderliep tijdens een tropische regenbui en het water helaas maar heel langzaam wegliep. Duurde een aantal uur.

2026-04-22 via Nuitee
Z
ZAHRA couple fr
9
Super pour 1 nuit
Pros:

Personnel au petit soin, super emplacement mais éloigné des Petronas.
Pas mal de choses à faire à pied et pour rejoindre le centre ville les grab sont parfaits et pas chers (on y est en 10minutes environs)
La piscine est jolie mais nous n’avons pas eu le temps de l’utiliser.
Le petit dej à la carte est très qualitatif et très bon!

Cons:

Rien

2026-04-21 via Nuitee
S
Sarah solo_traveller au
10
I highly recommend staying here. The location, environment and staff were all fantastic.
Pros:

The breakfast was amazing! So generous and so delicious. The hotel is a very beautifully designed space that is luxurious and comfortable.

Cons:

Nothing!

2026-04-21 via Nuitee
C
C3298NKmatte Family
10
Wonderful hotel with great staff
Pros:

Excellent hotel in a beautiful part of KL. Very central to many attractions. Wonderful food and very attentive staff. Hotel is a wonderful mix of modern and historical features. Hotel manager Sharon is very welcoming and goes above and beyond to ensure you have an excellent experience.

2026-04-20 via Tripadvisor
T
Trevor couple gb
10
Pros:

1. Location
2. Very helpful staff
3. Clean and well looked after

Cons:

Nothing

2026-04-20 via Nuitee
A
Aleksandra family_with_children pl
9
Piękny hotel
Pros:

Świetne miejsce w chińskiej dzielnicy. Pyszne śniadanie. Miła i pomocna obsługa.

Cons:

Zarezerwowałam pokój dla 2 dorosłych i siedemnastolatka. Booking podwyższył mi standard pokoju. Po przyjechaniu na miejsce okazało się że dla 3 osób przygotowany jest pokój z jednym zwykłym łóżkiem dwuosobowym. Hotel nie prowadzi polityki dodatkowego łóżka ale pozwala zrobić rezerwację dla 3 osób w dwuosobowym pokoju. Na szczęście dzięki pomocy managera dostaliśmy dwupokojowy apartament.

2026-04-19 via Nuitee
S
Sapna couple my
9
2026-04-19 via Nuitee
8
845calving Solo travel
10
## Superior Hardware and Proactive Service at Else Hotel KL
Pros:

Else Hotel KL stands out as a property that remains genuinely exciting after years of frequent travel. The service provided by Nick was outstanding from the start, as he secured a workspace to ensure productivity during the wait for check in. He maintained contact via mobile messaging to confirm all requirements were addressed and personally delivered the room keys despite an offer to collect them from the desk. This level of initiative is rarely encountered and demonstrates a serious commitment to guest convenience.
The guest rooms feature a curated selection of premium brands including Aesop amenities, Harman Kardon audio, Dyson hair dryers, and Lululemon yoga mats. The inclusion of a take home Aesop balm and premium footwear shows an intentional focus on the guest experience. Even minor details like the provision of branded Colgate toothpaste and meticulous housekeeping evidenced by intricate towel art confirm a high standard of care. For those who require reliable connectivity, the WiFi speed reaches 200mbps, which significantly outperforms the benchmarks found at typical Marriott properties. The dining experience also improves upon the standard hotel model by replacing the buffet with a made to order menu of fresh starters and mains. This property is an excellent choice for anyone who prioritizes modern design and precise service.

2026-04-18 via Tripadvisor
A
Anissa couple my
10
Pros:

Appreciated for the early c in!
The bed so big n comfortable!
The acai bowl was good!

Cons:

The parking not provided and have to pay.the room cost about rm700 but no complimentary parking.

2026-04-18 via Nuitee