Keystone Hôtel & Spa

Hotels
Independent
9 (96 reviews)
15 Rue Casimir Périer, B, Lyon, Rhône, 69002 , Lyon , FR

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean Rooms
Friendly Staff
Good Location
Comfortable Rooms
Excellent Food
Cons:
High Breakfast Price
Initial Room Cleanliness Issue
Limited Accessories

Categories

Cleanliness
8.5
The room was described as very clean; however, complaints about the unclean room upon arrival suggest concerns.
Service
9.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
8.5
Some guests mentioned it being slightly distant from the city center, but overall access was convenient.
Room Quality
9.5
Rooms were noted as spacious and comfortable, with good amenities.
Amenities
9
The hotel offers a good range of amenities, although some guests noted a lack of certain items.
Value for Money
8.5
The breakfast price raised concerns about overall value.
Food and Beverage
9
Onsite restaurant was praised, but the breakfast price was criticized.
Overall Experience
9.5
Overall feedback is positive, with many guests expressing intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:58

Property Description

Luxurious Amenities

Pamper yourself with onsite massages or make use of the other amenities, including complimentary wireless internet access and concierge services.

Delicious Dining Options

Enjoy a bite from the snack bar/deli or indulge in a buffet breakfast served on weekdays and weekends for a fee.

Convenient Features

Take advantage of express check-in, express check-out, and a 24-hour front desk at Keystone Hôtel & Spa. Unwind in one of the 67 rooms with flat-screen TVs and memory foam beds.

Book your relaxing stay at Keystone Hôtel & Spa for a rejuvenating experience in Lyon.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LYS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 96 reviews
Cleanliness: 8.5
Service: 9.5
Location: 8.5
Room Quality: 9.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
C
CA
10
Superbe
Pros:

Très bon séjour et vraiment très agréable.

2025-09-04 via Nuitee
G
gilles
8
Pros:

SPA agréable

2025-08-28 via Nuitee
D
Diego
6
Buen hotel aunque algo alejado del centro
Pros:

Buen hotel aunque algo alejado del centro. Lo mejor fue la heladería de enfrente.

2025-07-31 via Nuitee
E
Erin
10
Clean, comfortable and convenient
Pros:

This hotel was wonderful, very close to the tram and bus stops with grocery right on the corner. The rooms were spacious, clean and very comfortable. The staff was very friendly and accommodating. The onsite restaurant was very good. I would definitely recommend!

2025-07-25 via Nuitee
F
Fabien
8
Pros:

Séjour professionnel. J’ai été très bien accueilli. Les gens sont souriant et vous salue dès qu’il vous voit. La chambre était très propre. Le lit très bon. Gel douche, shampoing en quantité. Thé, café dans la chambre appréciable.
Par contre si votre chambre donne sur la rue, vous entendez quand même pas mal la rue et la clochette du tram qui passe à proximité. Il faut je pense choisir une chambre qui ne donne pas sur la rue. Le petit déjeuner est chère. Il y a du choix mais on ne mange pas pour 18€. C’est le prix d’un repas !!

2025-07-23 via Nuitee
C
Carlos Alejandro family
10
Pros:

El personal es muy amable, el hotel es muy bonito con habitaciones amplias, cama cómoda y sin ruido por la noche. El desayuno tipo bufeet es excelente, de calidad en la fruta, cereales y en todo en general. Si un dia regreso a Lyon, sin duda me volvería a hospedar aquí.

2025-07-21 via Nuitee
Y
Yusuf
8
Pros:

Great service

2025-07-20 via Nuitee
O
Olivier
6
Passer votre chemin
Pros:

À l’arrivée, j’ai hérité d’une chambre qui n’avait pas été faite…No Comment dans un 4 étoiles…

2025-07-15 via Nuitee
A
Armelle
10
Fonctionnel
Pros:

Très fonctionnel pour un séjour professionnel

2025-07-14 via Nuitee
K
KLEBER
8
Pros:

Très bien mais peu d'accessoires.
Notamment pas de brosse à dents

2025-07-10 via Nuitee
C
Charles partner
10
Pros:

The room was small but comfortable and best of all had good air conditioning
Added benefit was a small enclosed grassy area
outside our room
Most importantly the staff was wonderful
Friendly and helpful in every way
The front desk manager was superb

2025-06-26 via Nuitee
T
Thibaut
6
Pros:

Hôtel bien mais je n’aurai pas donné la note de 9/10.

2025-06-25 via Nuitee
T
Tatiana
2
Pros:

impossible d'avoir une facture de séjour, le personnel nous renvoie vers Expedia en sachant qu'on a passé les nuits dans leur hôtel.

2025-06-23 via Nuitee
V
Verified traveler
10
Vagabond Chef
Pros:

Total convenience available:
Bakery across the street plus an ice cream/ gelato shop. Around the corner a convenience store and 2 blocks south a major shopping mall with movie theater and a diverse food court atop. Also 2 tram lines (1 to SNFC train & airport and a Westfield Mall / Gallery Lafayette ( also has a food court and famous brand names. Lyon does have UBER, no LYFT ... suggest not to use BOLT!!
Great outdoor food market at metro Croix-Russe.
I prefer to utilize the public transportation because you can view Lyon better.

2025-06-23 via Nuitee
R
RITA
8
Pros:

El desayuno muy bien, con muchas opciones y muy rico.

2025-06-20 via Nuitee
C
Christophe
6
Pros:

1 personne au service au petit déjeuner autant aimable et avenante qu’en porte de prison.

2025-06-12 via Nuitee
W
Weng-Onn
10
Pros:

The location is good. The staffs are very polite, and the room was clean. The warm dishes were limited for breakfast.

2025-06-11 via Nuitee
D
Diane
8
Pros:

Bon rapport qualité/prix, hôtel très bien desservie. Equipe agréable et bon accueil.

2025-06-11 via Nuitee
A
Ari partner
8
Pros:

Hyvä hotelli hyvällä paikalla. Spa osastosta ei kokemusta mutta se vaikutti vaatimattomalta.
Hotelli ei panosta englanninkieliseen kommunikointiin.

2025-06-05 via Nuitee
W
Walid
10
Pros:

.

2025-06-04 via Nuitee