The Langham, Gold Coast and Jewel Residences

Hotels
•
Langham Hotels International
9 (3002 reviews)
38 Old Burleigh Road , Gold Coast , au

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great atmosphere
Luxury experience
Excellent breakfast
Cons:
Pool issues
Cleanliness concerns with windows
Missing valuables issue

Categories

Cleanliness
7.96
Issues noted in room cleanliness and the state of the windows.
Service
9.43
Generally positive but some issues with bar service and staff availability.
Location
9.47
Centrally located with easy access to facilities.
Room Quality
8.92
Rooms were clean, spacious, and well-appointed.
Amenities
8.95
Good gym and spa facilities, but the pool had issues.
Value for Money
9.41
Good value for the overall experience provided, despite minor issues.
Food and Beverage
8.96
Breakfast was highly praised, but service issues noted at the bar.
Overall Experience
8.93
Mixed feelings due to some service issues, but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:49

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a truly lavish experience.

Elegant Accommodations: Relax in guest rooms equipped with modern comforts like air conditioning, flat-screen TV, and private bathrooms with premium toiletries.

Convenient Location: Situated steps away from Surfers Paradise Beach and other attractions, The Langham, Gold Coast and Jewel Residences offers the perfect blend of serenity and excitement.

Experience unparalleled luxury and comfort at The Langham, Gold Coast and Jewel Residences. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note there is a 1.5% credit card fee applied to payments made by Visa, MasterCard, AMEX and Diners.

The Credit Card used to secure the booking should be presented at the time of check in, failing which the hotel reserves the right to not honor the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3002 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
S
Siobhan • solo_traveller • au
10
Amazing will be back
Pros:

I got an upgrade and holy moly I could of had so many more people with me

I loved being able to walk straight to the beach

Cons:

No hot tub lol

2026-05-16 • via Nuitee
C
Carl • couple • au
10
2026-05-16 • via Nuitee
J
Jane • solo_traveller • us
1
Pros:

The bathroom

Cons:

Service was terrible. Didn't like the closed in balconies

2026-05-15 • via Nuitee
C
chris • couple • au
10
2026-05-14 • via Nuitee
L
Lesley • couple • au
10
Pros:

Excellent service, Langham standards maintained, delicious room service food

Cons:

They used to have langham thongs instead of slippers which were perfect for the beach.
Bar food service closed too early

2026-05-13 • via Nuitee
T
Toni • couple • au
10
Loved it
Pros:

Close to everything
Comfortable
Indoor pool was lovely

Cons:

Views were good but would have preferred sliding doors on balcony to get a better ocean view

2026-05-13 • via Nuitee
R
Richard • couple • gb
8
2026-05-12 • via Nuitee
柏强 • extended_group • au
10
happy
Pros:

We really enjoyed the hotel breakfast; the service was excellent, and there were Cantonese-speaking staff who provided us with exceptional service. Cathy, in particular, was very patient in answering our questions. We were very grateful to her.

The hotel's location is great and very convenient. The afternoon tea was excellent, and the swimming pool was nice too.

My friend and I stayed for four days and had a great experience. We were very satisfied and would definitely come back next time.

Cons:

wifi, it's slow

2026-05-11 • via Nuitee
C
cherie • couple • au
8
Pros:

Beautiful facilities and friendly check in staff.

Cons:

Waiting for the lifts in the property. Sometimes you could wait for 10 minutes there obviously is not enough lifts in the building for the amount of people

2026-05-10 • via Nuitee
C
Casale • solo_traveller • au
10
2026-05-10 • via Nuitee
V
Vance • solo_traveller • au
10
Brilliant place to stay. Exceptional service and beautifully clean and comfortable rooms
Pros:

Clean, exceptional service

Cons:

Need more pillow options

2026-05-10 • via Nuitee
J
Jody • family_with_children • nz
7
Enjoyed it but stayed too long. If in Gold Coast need to be more in the hype area.
2026-05-08 • via Nuitee
Y
Yego • couple • au
5
2026-05-07 • via Nuitee
A
Alana • couple • au
10
Luxury does come with a price tag, but it’s worth it.
Pros:

The location was perfect. On the beach, near Cavill Ave but not too close that you can hear all the hustle and bustle of the tourists and nightclubs.

Cons:

No complaints.

2026-05-06 • via Nuitee
J
Javier • couple • pa
9
Muy buena!
Pros:

Frente al mar, cerca a areas de interes y restaurantes

Cons:

Limpieza de ventanas de balcon, externas

2026-05-04 • via Nuitee
C
chris • couple • au
8
Very nice we will be back to experience the beach ocean views
Pros:

Classy

Cons:

Would have preferred ocean view for what we paid ..

2026-05-04 • via Nuitee
D
Danny • couple • au
10
2026-05-04 • via Nuitee
Z
Zoe • family_with_children • au
10
Pros:

We really enjoyed our weekend family get away with our 4 year old. The view from our 2 bedroom apartment across the beach and the water was amazing. The location is right on the beach and the beach is patrolled with flags right out the front. This really added to the stay. The indoor and outdoor pool facilities were great. We also enjoyed the dining options in the hotel including room service, the cafe and lobby bar.

2026-05-03 • via Nuitee
H
hayley • solo_traveller • au
10
2026-05-02 • via Nuitee
Z
Zali • couple • au
10
2026-05-02 • via Nuitee