The Langham, Gold Coast and Jewel Residences

Hotels
•
Langham Hotels International
9 (2901 reviews)
38 Old Burleigh Road , Gold Coast , au

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great atmosphere
Luxury experience
Excellent breakfast
Cons:
Pool issues
Cleanliness concerns with windows
Missing valuables issue

Categories

Cleanliness
7.96
Issues noted in room cleanliness and the state of the windows.
Service
9.43
Generally positive but some issues with bar service and staff availability.
Location
9.47
Centrally located with easy access to facilities.
Room Quality
8.92
Rooms were clean, spacious, and well-appointed.
Amenities
8.95
Good gym and spa facilities, but the pool had issues.
Value for Money
9.41
Good value for the overall experience provided, despite minor issues.
Food and Beverage
8.96
Breakfast was highly praised, but service issues noted at the bar.
Overall Experience
8.93
Mixed feelings due to some service issues, but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:49

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and on-site restaurant for a truly lavish experience.

Elegant Accommodations: Relax in guest rooms equipped with modern comforts like air conditioning, flat-screen TV, and private bathrooms with premium toiletries.

Convenient Location: Situated steps away from Surfers Paradise Beach and other attractions, The Langham, Gold Coast and Jewel Residences offers the perfect blend of serenity and excitement.

Experience unparalleled luxury and comfort at The Langham, Gold Coast and Jewel Residences. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note there is a 1.5% credit card fee applied to payments made by Visa, MasterCard, AMEX and Diners.

The Credit Card used to secure the booking should be presented at the time of check in, failing which the hotel reserves the right to not honor the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2901 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
L
lyn • couple • au
5
2026-04-04 • via Nuitee
L
lyn • couple • au
5
Very ordinary,would not stay there again.
Pros:

For what we paid the property was very poor in a lot of ways. They did not have the things I expected like freshly squeezed orange juice. A little thing but that wasn’t all.
The magnesium pool wasn’t warm at all, and it was designed very badly. We didn’t feel comfortable staying there the whole time. The price was way too high for what it was. Would not stay there again

Cons:

A lot of things, we could have stayed in a better place for half the price

2026-04-04 • via Nuitee
D
Dorothea • extended_group • de
8
Pros:

Gut ausgestattet aber etwas seelenloses Hotel

2026-04-01 • via Nuitee
S
sarah • solo_traveller • au
8
2026-03-30 • via Nuitee
M
Martha • couple • au
5
I paid for a deluxe ocean view twin room, which I paid extra to have. The view was an obstructed view which was definite
Pros:

I liked the location and the facilities

Cons:

Disappointed with the room I was given and with the quality of pillows that we had.

2026-03-30 • via Nuitee
S
Silvia • family_with_children • au
10
2026-03-30 • via Nuitee
S
Siganto • couple • au
10
2026-03-29 • via Nuitee
M
Monya • couple • au
8
2026-03-28 • via Nuitee
H
Hardik • couple • au
3
2026-03-26 • via Nuitee
P
Paul • couple • gb
7
2026-03-25 • via Nuitee
M
Margie • family_with_children • au
10
Pros:

The magnesium pool was amazing!!!
The view was amazing!!!!
The bathroom was amazing!!!!!!
Pillows amazing!!...

Cons:

The treatments were so overpriced so I did not get to enjoy these.

2026-03-24 • via Nuitee
H
Haoqi • extended_group • au
10
2026-03-23 • via Nuitee
K
Kevin • extended_group • au
9
2026-03-22 • via Nuitee
J
Jacqueline • family_with_children • au
10
2026-03-22 • via Nuitee
R
Rebecca • couple • au
10
2026-03-21 • via Nuitee
W
Wendy • couple • au
10
A very relaxing 4 nights in luxurious surroundings
Pros:

Breakfast was sensational, a vast choice and super attentive service from the staff

Cons:

n/a

2026-03-21 • via Nuitee
D
Dorota • couple • pl
10
2026-03-20 • via Nuitee
G
Graham • couple • nz
9
Most aspects excellent. Especially staff.
Pros:

Most things

Cons:

Lack of information on facilities and their place in the venue.
A booklet/map in rooms would have helpedd.
Also need instructions in the rooms on how to access tv programmes.

2026-03-20 • via Nuitee
C
Chris • couple • au
10
2026-03-19 • via Nuitee
J
Julia • couple • au
10
2026-03-17 • via Nuitee