FirstName Bordeaux - part of JdV by Hyatt

Hotels
•
Hyatt Hotels
9.2 (108 reviews)
14 Rue Claude Bonnier, Bordeaux, 33000 , Bordeaux , FR
33-540131234

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Pets allowed

Facilities

Proposal/romance packages available
Express check-out
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good food service
Cons:
Cleanliness issues
Surrounding area safety concerns

Categories

Cleanliness
8.45
Cleanliness was noted as patchy, with specific issues about unclean glass ring marks and missing toiletries.
Service
9.95
The staff were described as friendly, accommodating, and professional throughout multiple reviews.
Location
9.45
Great location with easy access to public transport and close to Bordeaux center.
Room Quality
8.95
Rooms are spacious, with a few mentions of refurbishments and overall comfort.
Amenities
8.45
Amenities were generally well received, although some guests suggested additional features like a fridge.
Value for Money
9.45
Value for money was generally perceived well due to good service and location.
Food and Beverage
9.45
Food service was highlighted positively, with good breakfast and restaurant experience.
Overall Experience
9.45
Overall, several guests expressed a desire to return, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:05

Property Description

Luxurious Amenities
Indulge in a 24-hour fitness center, bicycles for rent, and complimentary Wi-Fi. Relax at the living plant wall and enjoy concierge services.

Exquisite Dining Experience
Savor French cuisine at Le Bada bistro with a bar/lounge or opt for 24-hour room service. Start your day with a buffet breakfast at 6:30 AM.

Convenient Location
Explore nearby attractions like Musée des Beaux-Arts and Bordeaux Cathedral. Stay at FirstName Bordeaux - part of JdV by Hyatt for a memorable stay. Contact us now to book your stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 108 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
N
Neena
10
Pros:

Excellent hotel. Great coffee and

2025-10-05 • via Nuitee
G
Geoffrey
8
Pros:

Close to the cathedral and the heart of the city.

2025-10-04 • via Nuitee
L
Linda
10
Pros:

Most friendly staff of any hotel I have ever stayed in. From the time we checked in until we sadly checked out the staff at the hotel could not have been more helpful. Mathilda in the restaurant was so helpful with not only breakfast but also great suggestions on places to visit in Bordeaux.The hotel is located across the street from a mall and a Tram station. So easy to get anywhere in Bordeaux from this hotel. Would love to stay here again.

2025-09-28 • via Nuitee
Y
Yvonne • family
10
Pros:

Easy access to tram link to the airport

2025-09-26 • via Nuitee
B
Brent
10
Pros:

Nice staff

2025-09-12 • via Nuitee
P
Paul
10
Pros:

Don’t let the dingy exterior of the hotel fool you. Inside, the decor, the service and the comfortable guest suites all deliver. Great location with easy convenience to public transport and short walk to beautiful Bordeaux center.

2025-09-07 • via Nuitee
D
danielle
10
Wonderful experience
Pros:

From the minute we arrived to the time of our departure the staff could not have been any more accommodating, professional and pleasant. Every encounter was with a big smile. I would definitely book this hotel again!

2025-09-04 • via Nuitee
V
Victor
10
My go to hotel in Bordeaux
Pros:

My go to hotel when in Bordeaux for business or pleasure.

Great location, plenty of parking and most importantly amazing staff, chapeau.

2025-09-02 • via Nuitee
C
Christopher
10
Pros:

Great place!

2025-08-31 • via Nuitee
A
Adam • family
10
Pros:

Everything about our experience was exceptional. My partner stayed here with a baby for 5 nights while I was working and she felt safe and very well taken care of. The staff were polite, friendly and accommodating. Would definitely stay here again. The shower could have been a little cleaner but that’s just nitpicking.

2025-08-25 • via Nuitee
V
Virginia A
10
Pros:

Beautiful property

2025-08-25 • via Nuitee
O
Omar
8
Pros:

Good propoertybwirhbvery friendly staff

2025-08-22 • via Nuitee
J
Jill • family
10
Pros:

The hotel was excellent. Rooms are very spacious, staff are extremely nice and helpful and the restaurant and bar was great. It’s such a pop culture hotel but you cannot tell from the outside. What a hidden gem. Great ambience!

2025-08-20 • via Nuitee
A
Alan
10
Pros:

Great service. Large room. Excellent breakfast

2025-08-09 • via Nuitee
D
Derek • partner
8
Pros:

Our room had been recently refurbished to a good standard, but we found it peculiar the toilet wash basin was further down the hallway, in the shower room.
A fridge in the room would be a key advantage to allow for milk to be stored for drinks.
Albeit the coffee was of good quality, having just the one double sachet was disappointing.

2025-08-02 • via Nuitee
A
Adam • family_with_children
10
Pros:

Great hotel, staff were awesome

2025-07-29 • via Nuitee
M
Mahyar • family_with_children
8
Pros:

The staff are amazing, room and interior are great. The immediate area surrounding the hotel is not great, they need exterior security as there were drunk and aggressive transient folks around the entrances and perimeter of the hotel; making a traveling family feel not secure.

2025-07-20 • via Nuitee
M
Morag
6
Pros:

Great location on tram from airport.

Quirky .. why?

Cleanliness patchy.. glass ring marks not cleaned, water/tissues/bath mat not replenished..

2025-07-18 • via Nuitee
S
Susan
10
Pros:

Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.

2025-06-29 • via Nuitee
R
Ricardo J
10
Pros:

Amazing amenities. Parking on site. Remarkable rooms, nice breakfast and nice and friendly customer service!

2025-06-14 • via Nuitee