Hai Phong Hotel

Hotels
•
OYO Rooms
4.4 (3 reviews)
20 Nguyen Trong Tuyen Street Ward 15, PhuNhuanDistr, Ho Chi Minh City, 700000 , Ho Chi Minh City , VN
842844581611

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Shopping on site
Multilingual staff
Grocery/convenience store
Free self parking
Secured parking

Review Highlights

Pros:
Good location
Nearby bread shop
Close to coffee shop
Cons:
Rude receptionist
Poor customer service
Lazy housekeeping
Old rooms
Bad smell
Poor value for money

Categories

Cleanliness
3
Cleanliness was a concern, with complaints about room odor and housekeeping service.
Service
2.5
Service was criticized for being poor, with specific mention of rude reception staff and inadequate attention from housekeeping.
Location
8
Location is praised for being convenient, close to the US embassy and local amenities like a bread shop and coffee shop.
Room Quality
2
Room quality was a major issue, with guests unhappy about the outdated condition of the rooms.
Amenities
5
Amenities received mixed reviews, some guests enjoyed local amenities but no positive mention of the hotel's own services.
Value for Money
3.5
Guests indicated a mismatch between price and the services offered, suggesting poor value for money.
Food and Beverage
7
Food options like the bread shop were appreciated although not directly related to the hotel's services.
Overall Experience
3.5
The overall experience was negatively impacted by poor service and room quality despite the hotel's good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 17:30

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, on-site shopping, and room service for a relaxing stay.

Featured Amenities
Benefit from a 24-hour front desk, multilingual staff, and free self parking for convenience.

Comfortable Accommodations
Relax in one of the 20 air-conditioned guestrooms with free Wi-Fi and cable programming, ensuring a comfortable stay.

To fully experience these amenities, book now at Hai Phong Hotel for your upcoming stay in Ho Chi Minh City.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

4.4
Based on 3 reviews
Cleanliness: 3
Service: 2.5
Location: 8
Room Quality: 2
Amenities: 5
Value for Money: 3.5
Food and Beverage: 7
Overall Experience: 3.5
S
Sol Michelle • partner
4
Pros:

No good

2024-04-06 • via Nuitee
M
Monty
2
Pros:

The room was dirty, someone had just used the toilet! A dirty towel was still in the bathroom. Disgusting hotel!

2024-03-19 • via Nuitee
C
Camilla Lund
2
DONT BOTHER
Pros:

Disgusting.

2024-01-27 • via Nuitee